Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 1362 reviews
(1,362 customer reviews)Rating by feature
- Service4.2
Rating 4.2 out of 5 stars
- Professionalism4.3
Rating 4.3 out of 5 stars
- Expertise4.2
Rating 4.2 out of 5 stars
to a friend
Rated 5 out of 5 stars
Very accurate, even heat.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both ovens heat evenly and accurately…important to us because we do a lot of baking.
I would recommend this to a friendRated 5 out of 5 stars
Nicely done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation went perfectly. Both the installers were polite and professional.
I would recommend this to a friendRated 1 out of 5 stars
NEVER HAPPENED
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THIS NEVER HAPPENED!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendRated 1 out of 5 stars
NOT GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE INSIDE COLOR HAS CHANGED. GOT THE SECOND OVEN AND STILL AFTER A MONTH I HAVE NO OVENS. FUMES, CHANGE OF COLOR IN THE PANELS, TRAYS GOT RUSTY.
No, I would not recommend this to a friendRated 1 out of 5 stars
U professional installer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unprofessional installers. 2 1/2 hrs late, no mask. Left all styrofoam inside and didn’t install guides or racks
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for taking time out of your day to connect with us about this. It's always frustrating when appointments do not go as expected and communication falls through. While our goal is to always ensure that our customers are appropriately taken care of and feel like they are in the right hands, it seems like that may not have been the case here. We would like to hear more about what happened, and see if there is anything we can do to help. If this is something that you would be willing to do, please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 1 out of 5 stars
No Installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy was unable to install so told me to call customer service to remove the $199 installation charge.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible installation experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Despite delay and extra charge, the unit was finally installed but not tilted towards one side.
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast and very friendly installers. Made sure my needs were addressed.
I would recommend this to a friendRated 1 out of 5 stars
the item was not installed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the oven was not installed. I've been calling and calling to get my money back. I will contact my credit card company.
No, I would not recommend this to a friendRated 1 out of 5 stars
Oven installation
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They came late..like the next day late! Installed oven blocking a drawer!
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor service and installation
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installers left the kitchen dusty and had screws protruding uot of the side of the cabinet. Over all a really poor job.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation team came three time. And each time the tech recommends I modify something else in the cabinet space. At the end I paid someone else to do it
No, I would not recommend this to a friendRated 5 out of 5 stars
Fantastic so far!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a nice stove with all the options and user friendly thus far.
I would recommend this to a friendRated 1 out of 5 stars
No installation was done
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They did not install the oven. It took too long for them to deliver so we installed it ourselves
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation still not complete
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was greatly delayed and when they finally did the installation, it was poorly doone. Poor follow up so far by best buy.
No, I would not recommend this to a friendRated 5 out of 5 stars
kitchen aid oven
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. Nice oven and easy to installed
I would recommend this to a friendRated 1 out of 5 stars
Idk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t be installed. Didn’t fit, second oven ordered. This had been all most four months
No, I would not recommend this to a friendRated 1 out of 5 stars
very disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed that after many calls , no response by BB regarding the installation problems
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Convection Ovens
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ovens are very beautiful and completely easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Easy to use and reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like all the products, cooktop, dishwasher,and wall oven.
I would recommend this to a friend