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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 213 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the superior camera quality, ease of use, and reliable night vision features. Many appreciate the straightforward setup process and the ability to customize motion detection zones. However, some customers express concerns about the cost of cloud storage and occasional device overheating. The price point is also a factor for some potential buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 213 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its exactly what I needed. It was easy to set up also. It does get rather hot though.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Motion detection

    Rated 4 out of 5 stars

    Puppy cam plus security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this camera after my home was broken into twice this year. Plan to set it up in my living room, but now enjoying watching my puppy while I am gone. Set up was very easy. Has good, clear picture. Occasionally goes in and out, but that is probably just related to my wifi signal - have not had any problems picking up the signal in general. Enjoyed the 2 weeks of free recording and being able to set up motion detection areas within the viewing area. The phone app has the ability to turn the camera off and on when it detects that you have returned home - but this does not work consistantly and I have to manually turn it off and on. Really great purchase. Fun to use. Also able to listen and speak through the camera.

    I would recommend this to a friend
  • Cons mentioned:
    Cloud service

    Rated 4 out of 5 stars

    good starter camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very hesitant on purchasing any type of security camera but this one turned out to be a great starter camera. My next camera will be the improved more expensive camera although I'm not to happy about current prices which include the price of the camera and the cloud service. I have not purchased the cloud service but I'm still happy with the peace of mind this camera offers.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video quality and easy setup. The software is also great.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Great camera with great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality camera that is easy to use and decently priced

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Love this cam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very quick and easy setup. camera has great resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Worth the extra $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best camera on the market. Able to access the camera from phone app anytime, which was important for us. Also great wide view. If using for outdoors with low light is definitely recommend going with a different camera. This is indoors only with good lightening.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Good for home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera was easy to set up and install and has good picture quality. I didn't realize until after I had purchased and installed the camera that an additional $99 was required for cloud recording otherwise it is only a live feed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Overall a good quick monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the cam to watch my dog while I was at work, and overall haven't been disappointed with the Dropcam. Despite not having the pro version, the video quality is still reasonable for monitoring. Sound quality is overly sensitive and not very useful for any high quality audio capture; not really an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great for the dogs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love using this as a pair of eyes on our dogs when we need to go out for a few hours. The microphone is poor but picture and video is great for catching our 4 legged friends being bad....lol

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality audio/video for the price and size of the unit. Setup was a bit of hassle, but this was more a firewall issue than the product itself. Note that this product does require a PC for initial setup - it cannot be done from a tablet or phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    A few minor changes would make it great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cloud based recording subscription is required but works for me as I don't want to deal with managing disk space. It would be nice if the form factor was a bit smaller and any/more mounting options. Otherwise, works as expected and good clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome surveillance camera!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DropCam is so easy to set up and use. The video is clear and great audio as well. Several great features include: ability to talk to person in the room being watched, alerts to computer as well as android phones, ability to record activities, wide lens, activity feeds. Can't say enough good things about this item...oh, and I forgot to mention...very, very reasonably priced. We used the DropCam to watch our dogs when we left the house, which gives us a lot of peace of mind knowing that they are safe and if there was a problem, we could contact a neighbor!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Motion detection

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to keep an eye on a room in your house. I have had this plugged in for a few weeks now and I have not had any false motion reports. I wish the monthly subscription of $9.99 for video recording was a little less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Great beginner streaming camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great beginner camera for streaming across the internet. We bought this as a baby monitor and will be able to use it in the future as well. although the quality and frame rate is sub par, the camera was worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Very Good for Monitoring Home When Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Drop Cam was easy to set up and has excellent picture quality. I use it to mostly monitor my pet when I am not home. Gives you peace of mind and its fun to see what your dog or cat is doing when you are not there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EZ setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other wifi camera before the Drop cam. It is the easiest Drop cam to setup and view. No need to update software every now and then. GReat Drop for baby monitor to security camera for your home as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pretty cool gadget!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, easy way to monitor what's going on in your house/room/garage wherever. To be able to see what has happened over the last day or week, you have to pay monthly, but no extra fees for watching real time.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    excellent camera.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use on my back porch . Have facing on my garage and back yard. Works perfect , had about a month. No problems yet , would recommend , very good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Night vision

    Rated 4 out of 5 stars

    Excellent Security Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent security camera for both day and night surveillance. I would have given it 5 stars but the fact you have to buy a subscription after the first few weeks to keep recordings kind of bummed me out.

    I would recommend this to a friend
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