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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 213 reviews

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94%
would recommend
to a friend

Customers are saying

Customers enjoy the superior camera quality, ease of use, and reliable night vision features. Many appreciate the straightforward setup process and the ability to customize motion detection zones. However, some customers express concerns about the cost of cloud storage and occasional device overheating. The price point is also a factor for some potential buyers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 213 reviews
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Great camera for simple remote monitoring

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall picture quality. Easy setup. Easy ability to watch remotely. Digital zoom could be better and a rotate function would be handy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for indoors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for indoor use. I wanted to monitor my yard by pointing the camera through a window. This works decently during daylight, but not at all during the night. The night vision IR lights make a terrible reflection in the window rendering it useless at night.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 3 out of 5 stars

    Good Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked this Drop Cam, had great quality ,easy set up.The bad thing is you get free monitoring for 30 days. Then you have to have a monthly fee too keep monitoring

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up...great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first surveillance camera...let alone a web-based one. I was skeptical of descriptions about easy set up, but I popped it out of the box and it was up and working in minutes. I took me longer to decide where to put it based on proximity to a power outlet than anything else. I'm getting a smooth video stream, and it's 70 ft through some walls to my Netgear wireless router. Has good resolution and I like the easy to use features like setting activity zones, alerts, and time lapse clips. I am saving to buy more to cover other parts of the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Still picture quality is very good, moving not so good, but not so bad. When I am away from home, I look in my house all the time just to see what is going on Motion activated emails are great. Lot of peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Setup

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The dropcam is so easy to use and set up. They have great video. The police were able to use this video when someone broke into my jeep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality surveillance. Great for when you have to leave your home unattended and want to keep an eye on things. Easy set-up. The two-way communication is awesome. Slight delay in the live feed. Overall great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera exceeded expectations!!! The range the lense has is incredible. The picture is very clear and the audio is amazing. You can hear things in the next room. In addition, it pairs with your Nest Thermostat, so that when you put it in "away mode" it talks with your dropcam and will send you alerts. You can also stream it live through your phone and talk into your phone at whomever is in the room. It's a great, great addition to home security and personal peace of mind. Especially with kids and teens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for keeping tabs on dog at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot and this allows me to see my dog and talk to him when I am on the other side of the world, (like Tokyo, Bali, Qutar). Had another brand and it never worked right. No problem with this one. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable Simple Webcam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love the simplicity and ease of installation of this camera. We love the DVR function and the 2-way voice communication is great as well. No networking knowledge is needed for install and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for us to be able to keep an eye out on our dogs when we are away from the house. It has assisted us in stopping the dogs from destroying the house when they are out of their crates.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera not only provides great video but it was extremely simple and quick to set up. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great camera for keeping an eye on my puppy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this camera so I can check in on my puppy when I am not home. The live feed to my iphone is great and the activity alerts are great for when I am not actually watching the feed.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 4 out of 5 stars

    Very good camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, nice pic quality, better than other brands

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent but subscription is a bit expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the speaker were louder so I could have better conversations with people in the house -- they can barely hear me. The annual subscription is a bit steep for me.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    EZ to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the need to check on employees in a remote location that were suspected of not working and causing the company to not meet deadlines. Within one week found out the slackers and fired them . Company morale was lifted and projects on time. Thank you Drop Cam. So small and easy to hide and the pictures and cloud recording great. With cell phone APP could time an inspection to 'catch them in the act '

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent camera , great quality, easy to use, would highly reccomend it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great video quality. The app is also very easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome camera

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera is so great! We got it to watch the dogs while we are gone and it works perfectly. I love that we can talk in to the microphone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great. Had trouble early on getting a proper wifi signal, but after several tries, it works properly and haven't had a problem since.

    I would recommend this to a friend
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