Customers express satisfaction with the 65" Partial Sun Smart Series 4K UHD webOS Impact-Resistant Waterproof Smart Outdoor TV with Mount (2025), particularly praising its picture quality. Many comments highlight the vibrant and clear 4K image. The television's outdoor suitability and impact resistance are also implied benefits based on the positive feedback. There are currently no reported negative customer experiences.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing TV
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the DuraPro 55″ Outdoor TV about a month ago for our backyard patio, and overall, I’ve been really happy with it — though there are a couple of things I wish I’d known ahead of time.
First off, the picture quality is fantastic. Even during the day, the screen is bright and clear, and the 4K resolution makes movies and sports look sharp. I wasn’t expecting this kind of clarity outside, especially with the sun out, but it handles glare much better than I thought it would. Colors pop, and the sound is surprisingly decent for a TV in a metal weatherproof case.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi AuraG, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Rated 1 out of 5 stars
Don't waste your money!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
To make a long story short, DuraPro does not sell replacement parts, and because they are a small TV manufacturer, NOBODY ELSE DOES EITHER. If anything goes wrong, you will not be able to fix this TV.
The TV quit working after about 25 hours of usage. Why didn't the warranty cover it? Because the warranty had just expired by the time we finally got the TV working properly. It's wifi receiver was so pathetic that it took several months before we could actually watch anything. Initially, I tried to fix it by upgrading our internet, but that didn't work. Then, I had the internet company out to install a wifi extender in a window just several feet from the patio, but that didn't work either. And eventually, I had to tear up the yard by digging a trench to run the internet directly to the TV. And FINALLY, we had a working television...for several weeks until the picture died.
So I began watching videos and reading about how to fix the television. It wasn't as complicated as it sounds because aside from the screen, there are really just a few little circuit boards that can be easily replaced. I then called DuraPro and asked to purchase the parts. They seemed nice, and told me that the TV was no longer covered by warranty. I acknowledged this, and explained that I was just looking to purchase replacement parts. They said that there was nothing they could do, and that they don't sell parts to anyone. I was frustrated, but figured I could find the parts somewhere on the internet. So, I spent many hours trying to find the exact parts and similar parts that might be compatible, but had no luck.
So here I am, a little over a year since spending the most money I've ever spent on a TV, hoping I can at least warn others not to make the same mistake I did. If I could go back in time, I spend a few more bucks and buy LITERALLY any brand besides DuraPro.
And just in case anyone at DuraPro is reading this and wants to do right by a customer, please go grab me one of those little main boards that probably only costs a few dollars to manufacture, and sell it to me! I'll pay a few hundred bucks for it, and take down this review!
David R.
No, I would not recommend this to a friend
Brand response from Core Product Support
Posted .
Hi David, we’re truly sorry to hear about your experience with your TV. At this time, DuraPro does not sell individual components for repair, and we regret the inconvenience this has caused you. If you would like, we encourage you to contact our customer service team at 1-833-909-2673 (Monday–Friday, 9 am–5 pm PST) or email us at [email protected]. While we may not be able to supply the specific replacement parts, our team would be glad to explore alternative solutions and see how we can best support you.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Durable
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable and great for the outside. The picture is great.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi NicoleR, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Rated 2 out of 5 stars
The reflection ruins this outdoor TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The price is fair for outdoor TV prices, but it was just about unwatchable under a covered patio during the day. The reflection was really bad and the overall picture quality was subpar. At night was fine and plenty bright but for someone that likes watching games outside, I didn't feel like seeing my fence and chairs in the screen. On a very cloudy day, it wasn't as bad but there are other TV's that have anti glare or reduced glare as this one DOES NOT.
No, I would not recommend this to a friend
Brand response from Core Product Support
Posted .
Hi Ronald, we’re sorry to hear that the viewing experience during the day didn’t meet your expectations. While the TV is designed for partial sun use, the glare can still be an issue depending on the placement and lighting conditions. Your insights about reflection and picture quality are valuable and will be shared with our team for future improvements. If you have any questions or would like assistance exploring possible setup adjustments, please feel free to contact us at 1-833-909-2673 (Mon–Fri, 9 am–5 pm PST) or email [email protected].
Rated 5 out of 5 stars
Durapro 65" partial sun TV
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is much brighter then a standard indoor TV. The picture is vibrant and the sound is better than expected. The enclosure is solid and looks like it will handle the weather. There is still a glare, but with the brightness it is not as bad as the standard indoor TV we replaced. I think the only thing that would make this unit better would be a matt screen to eliminate the glare.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi ChadJ, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Rated 1 out of 5 stars
Horrible
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had a horrible time trying to connect to the internet with this tv and Best Buy told me to contact the manufacturer and the manufacturer, I contacted Best Buy and it’s not my local store but someone in Asia. WORST CUSTOMER SERVICE EVER
No, I would not recommend this to a friend
Brand response from Core Product Support
Posted .
Hi Justme, we sincerely apologize that your experience with our customer service did not meet your expectations. Your feedback is very important to us, and we will use it to improve how we support our customers moving forward. If you’d like further assistance, please contact us directly at 1-833-909-2673 (Monday–Friday, 9 am–5 pm PST) or email [email protected] so we can work to make this right.
Rated 1 out of 5 stars
JUST DON'T!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not call this a retail store, especially BestBuy, quality TV. First of all I buy TVs from BestBuy because they take very good care handling and delivering their TVs. This TV was only available to be shipped directly from the manufacturer. IT IS HEAVY! I mean 3 to 4 times the weight of a plasma of equal size! For it's weight I believe it should have been packed in a box with wood supports and serious styrofoam, it was not. The box looked pretty bad, like maybe it had been returned once, but no. It is poorly packaged from the manufacturer and bound to get damage during shipping. So of course when we unpackage it there are dings on the back, scratches on top and a cracked screen on the bottom where it was obviously picked up with a fork lift because is too heavy for a lot of people to lift. Spend more, go smaller with a different brand, or get a bright Samsung but this is not a deal it is a hassle!
No, I would not recommend this to a friend
Brand response from Core Product Support
Posted .
Hi Customer, we are sorry to hear that you are not satisfied with the quality and performance the unit DuraPro - Partial Sun Smart Series 65'. We’d like to get more information from you and make things right. At your earliest convenience, would you please email us at [email protected] or give us a call at 1-833-909-2673 to discuss this. We hope to hear from you soon.
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best tv I’ve ever purchased
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Although it may be pricey it is totally worth the price. The quality of picture it’s insane and it creates a whole new atmosphere for watching television. I defiantly recommend this to anyone.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi Stephen, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great buy
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase great picture quality and speaker system. Great for family movie night. Easy installation.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi NoamA, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Ittai
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent outdoor TV with bright, clear 4K picture.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi IttaiL, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Rated 5 out of 5 stars
Great TV
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Tv. I just got one for my place and its easy to set up and works well.
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi Jonny, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Rated 5 out of 5 stars
Amazing
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wasn’t expecting it to work this well very easy to work with and it’s great
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi Aaron, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].
Rated 5 out of 5 stars
Great
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Amazing product works better then I thought highly recommend this
I would recommend this to a friend
Brand response from Core Product Support
Posted .
Hi AaronY, we are immensely happy with your feedback. Glad to know that you are satisfied with our product. Thank you for sharing this with us and with the community. In case you need assistance or have other concerns, you may call our customer service hotline at 1-833-909-2673, Mondays to Fridays from 9 am to 5 pm PST. Or email us at [email protected].