Main Content

Customer Ratings & Reviews

Dyson - 0.8 Gal. Ultrasonic Cool Mist Humidifier - White Silver-Front_Standard

Customer rating

Rating 4.2 out of 5 stars with 109 reviews

84%
would recommend to a friend

Expert rating

Rating 2 out of 5 stars with 6 reviews

Pros

Cons

Customer ratings & reviews

Filter:
Page 1, showing1-20 of 109 Reviews
  • Rating: 3 out of 5 stars

    Not a lot of humidity

    Posted
    rfgf1
    • My Best Buy® Elite Plus MemberElite Plus Member

    Having the right tool for the job can make life easier, simpler and more comfortable. And while the Dyson AM10 is a slick-looking piece of kit, it lacks the oomph to keep anything but a very small room at acceptable humidity levels. We have tried various settings (the Auto function is essentially worthless as it only wants to get the room to 40% humidity, which in a Chicago winter means the area immediately around the humidifier is near 40%, but a few feet away it's at <30%#. So we resort to setting the humidity level as high as it will go #70%#, and playing with the fan's speed to spread that moisture around. Except that the amount of moisture it puts out is very small, and the fan cools the room as it spreads humidity. Verdict? This humidifier is made more for a small room's summer AC-dried air where the overall feel of the room can benefit from a fan blowing cooler, humidified air. In a winter setting where the you need serious humidifying capacity and warmer air, this is just simply not the right tool for the job. We'll have to wait for the heater/humidifier #instead of just a fan/humidifier) before those of us in colder climates can use the AM10.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi this is Jay with Dyson.

      AM10 is a great option for providing humidification in the home, in winter and summer months. If you would like some helpful usage tips for AM10 please contact us at AskDysonUS@Dyson.com. We are very happy to help.

      Best wishes,

      Jay
      Dyson Online Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Best Humidifier at a price. One flaw.

    Posted
    TPatrick
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I first thought who would pay almost $500 for a humidifier when you can buy them for $50! I've owned many inexpensive ones over the years and hated every one and threw them our after a season or two when the filter etc. got nasty. The Dyson is a breed apart and delivers nice fresh humidity with very little noise, pretty much as advertised. I use filtered water in the unit and after 2 months see no evidence of a need to clean the tank or anything. The only flaw, and it's not insignificant, is that reinstalling the top piece (they call it the loop) after filling the water tank can be a real challenge. Especially when you have to do it daily, every time you fill the tank. The loop is supposed to easily snap in to the water tank, but instead you have to push it down fairly hard and sort of twist and rock it until it snaps in. This becomes a learned skill, but there were times I didn't think it would snap in place. Anyway I still like the way it performs but I think Dyson will need to address this to meet the otherwise high standards of this dehumidifier

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Humidifier of all Humidifiers

    Posted
    Kristine

    Amazing product! What initially caught my attention was the design of the product, but when I read the features of it, I was intrigued to learn more. My house tends to get dry very easily, which isn't good for myself or my children. I go through a new humidifier almost every year because it either breaks or just doesn't work. What I liked about this was the 99.9% bacteria free bit - does that mean I've been using humidifiers that spew out bacteria filled water?! I've used it for a few days now and have been really happy with it. Once my bedroom reaches the perfect humidity level, the machine turns off so it doesn't overhumidify my room (genius!). The price was a bit of a shock, but I'm seeing this more as an investment piece over the next few years. The other piece that helped justify the price was that it is also a fan, which was another selling point for me since my fan tends to be loud at night. Can't wait for the next piece of technology from Dyson!

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Owned a month and have never been able to use

    Posted
    Crashley33

    One would think when you purchase a $500 humidifier and it arrives out of the box broken that a FULL replacement would be sent to you immediately, maybe even next door air? Nope. This was a gift that I recieved before Christmas and the tank arrived broken. I have been waiting since then for a new water tank. Sort of ridiculous considering how expensive the Dyson items are. I am very disappointed in how they handle these types of issues. I have had other Dyson products with warranty issues as well and it is not handled well. Love their products but if anything goes wrong it is a huge pain to deal with the warranty and replacement parts. You are better off buying something less expensive that may work through the warranty and replacing it, than dealing with Dyson if things break.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi it's Jay with Dyson.

      Very sorry to hear about this occurring upon your new Dyson Humidifier. We are very happy to help expeditiously if you have not yet received the replacement. If needed, please contact us at AskDysonUS@Dyson.com. We are happy to help and we will be in touch as soon as possible.

      Best wishes,

      Jay
      Dyson Online Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Excellent product

    Posted
    JimT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am totally satisfied with this product although I had to return the first one. Now that I have the second, it is great. Here was the problem. After a month, you are supposed to do maintenance that requires you to move a plastic switch past a minor plastic obstacle (I am sure it has a fancy name) to unlock something. Well, I could not get past the plastic thing that blocked movement. Called Dyson. They kept telling me to push harder. I tried. I asked if I could use a plyers. They said no, it would void the warranty. I asked if I could chip off the plastic piece stopping the other plastic piece from moving to the unlock position. They said no. So they told me to ship the entire unit back to them which I did, and they shipped me a replacement. No cost to me. First thing I did with the new one was to make sure the little plastic piece could move through to unlock. It could. No idea what was the problem. Very friendly customer service at Dyson. All they needed to do was ship me one piece but I got a whole unit.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive but worth it!

    Posted
    runswithdogs
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I live in an older house and when the heat runs a lot it gets super dry. I have tried otjer humidifiers, the tower evaporative kind, too. This beats them all. IT WORKS. It is quiet and the cleaning really isn't very hard. You can set it on auto and it decides what is "comfortable" for the room. You can adjust humidity and fan level manually too (all adjustments made from remote) It is super because the fan sends the moisturizer across the room. Yes this does create a bit of a cool breeze but to make my sinuses amd skin happy I really don't mind. No static electricity on the bed any more either!. You can buy the citric acid on Amazon for cleaning. Just look on You Tube - there's a video. It hardly gurgles at all after the first few hours. The on/off button has a blue lihjt that is a bit bright bit I put a bandaid over it which dims it but you can still see it. I have been using it almost 1 month and have cleaned it once and I LOVE it!!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great

    Posted
    Sgt11b20

    I purchased this humidifier about 30 days ago. It's fantastic, I live in Chicago and these cold days with the furnace and fireplace constantly running the air is dry. The remote is nice along with the digital display. You can really feel the difference. There are 2 reasons why I didn't give it 5 stars. The first and the biggest is the tank capacity. They only way this thing last 18 hours as advertised is on fan speed of maybe 3 and a percentage of 30%.. I run mine on Auto humidity and a fan speed of 5 and it lasts maybe 10 hours. The 2nd is, and this is not a huge deal but the digital display and power plug lights are bright if you are using it in a bedroom they maybe to much. A night time mode would be nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Works well

    Posted
    CM85
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 1000 ContributorTop 1000 Contributor

    Very nice looking and well running machine, has 10 settings for fan speed, and you are able to toggle on the humidification. Takes 3 minutes for the UV warm up and kill the bacteria in the water, but that doesn't take away how well it works. Design is less complex than would be guessed and it is easier to clean than anticipated. It does let you set your room to desired humidity and does a good job. Only thing to emphasize is that it is a cool mist humidifier, and when you are not humidifying the air, then you have a cooling fan, there is no heating.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Looks great and very quiet

    Posted
    Ralph
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Overall the product is very minimalistic and adds style to any space. It produces cool air which is refreshing during warm weather. The controls are simple to understand and it provides noticeable humidity for a room up to about 10'x12'. Any larger, you might as well just sit in front of the humidifier. One draw back is the maintenance...after about 1 month of continuous use, you will have to go thru the maintenance procedure as described in the manual (even though they recommend every 2 weeks or so). Otherwise there is noticeable build up of dry crust around the fan. However it's a great product but may not be worth the $500 price tag.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Maybe not the best review...

    Posted
    Ryker427
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My family and I have owned many Dyson products. I have a fan and a vacuum. Sister has a vacuum and parents have a vacuum and a heater. When I saw an open box I jumped at it. When it worked it did great. I didn't bother with support when I had issues so I would take this more as a warning since Dyson is generally a great company. What it did you make me return it was that I would fill it up and it would work a little bit before saying it was empty. There was no box or anything with it from Best Buy and so that swayed me to just avoid the hassle. And since bestbuy wanted the full price to get a working one I just ended up returning it.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there,

      Thank you for providing this review. We are thrilled to hear you have owned several Dysons over the years, we truly appreciate your support. Terribly sorry to hear you may have returned your Dyson AM10 humidifier due to complications with the water level.

      We always advise contacting us directly if any issue should arise with your machine. Most issues can be resolved with some simple steps via telephone, e-mail, or live chat. We offer 24/7 digital support and our Dyson experts are always keen to ensure your Dyson performs as designed.

      We'd like to hear more about your experience. Please feel free to send your contact information to AskDysonUS@Dyson.com and we're happy to discuss further.

      Best wishes,
      Dan
      Dyson Customer Service Dyson-EN_US

  • Rating: 1 out of 5 stars

    Dyson Humidifier

    Posted
    Indira
    • My Best Buy® MemberMember

    I was always a big fan of Dyson products. I have a vacuum and enjoy vacuuming my house! However, Dyson humidifier is a complete opposite experience. We purchased it for my baby girl. For winter, when the air in the house gets very dry and when she has her sinuses, to help her breath easier at nights. It worked well in the beginning but after couple of months it started to leak. I don't mind spending money for quality but my main concern is spending money on something that doesn't work properly.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello Indira, this is Kelly with Dyson. Thank you for taking your time to share your review on the Dyson AM10 Ultrasonic Cool Mist Humidifier. We're glad to hear how happy you have been with Dyson products in the past. I'm sorry to learn that you're having performance issues with your humidifier.

      While we don't expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Great Product!!

    Posted
    alonsod52
    • My Best Buy® Elite MemberElite Member

    I love Dyson products and I needed a humidifier, so it was only natural to purchase one by Dyson. This humidifier is amazing and quiet. I noticed a huge difference after just one night. It has two settings, automatic and manual. I usually have it set on automatic, and the humidifier will adjust to the room when dispensing the right amount of humidity. The water container is a bit small, but on automatic, I only refill the water container about once a week. The fan is also a big plus!! With routine cleaning and maintenance, I think it'll last years just like all my other Dyson products.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Humidifier Ever

    Posted
    BestBuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Perfectly designed and does what it is supposed to flawlessly. You can't beat anything made by Dyson and if you want a humidifier, this is the one to buy. Don't waste your money on anything else. I had two previous humidifiers and they would start to smell stale after a few weeks, I had to change filters weekly to the tune of $10 per filter and the humidifiers themselves would only last about two years. This one is built to last and requires no filters and the water cleaning system is just great. Just leave it in auto mode the machine does the rest. I just love it,

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Humidifier is absolutely amazing!

    Posted
    Ladybird
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Although the Dyson humidifier is rather expensive, it has made such a difference with the humidity in my bedroom. It is definitely worth the price I paid for it. I can breathe so much better during the night. It is also very quiet. For the first three days or so I could hear the water which made me wonder if something was wrong, but the noise stopped. It's so quiet that sometimes I will look to make sure it's not out of distilled water. I immediately noticed a difference after it started working and it doesn't even compare to other humidifiers I've owned.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    No Filter!!!!!

    Posted
    Debo44
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I really like the Dyson Humidifier. The look is awesome. The unit is expensive but it is worth it in the end as you don't have to buy any filters. When powered on it takes a couple of minutes for the unit to start as it is killing any bacteria in the water through a ultraviolet light it uses. My only complaint is the water tank is not that big. I have to put water in it every night before I go to bed. We only use it at night also. It probably runs for about 8 or 9 hours and the tank is almost empty when we get up in the morning. Other than that I love it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Please be warned

    Posted
    Sarel

    I was excited to find Dyson makes a humidifier. Normally, humidifiers pour mist out of a small area. This one goes around the fan portion but does not provide noticeable moisture. I never saw it go all the way around the fan. It was just blowing a slight mist out of the bottom half of the fan. The tank is small, has to be refilled daily and the fan doesn't move. I placed it next to my bed. Without going into details, I felt no benefits of sleeping with a humidifier the next morning. I've given it a fair try and it's not worth having.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi it's Jay with Dyson.

      Dyson Humidifier measures temperature and humidity and adjusts accordingly to create a comfortable, hygienic environment. This unit distributes humidified air evenly, quickly and quietly across the whole room. If needed, please contact us at AskDysonUS@Dyson.com. We are happy to help and we will be in touch as soon as possible.

      Best wishes,

      Jay
      Dyson Online Support Dyson-EN_US

  • Rating: 4 out of 5 stars

    Elegant Humidifier

    Posted
    TheRatDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Dyson makes great products and this is no exception. This stylish unit is easy to operate both on the device and via the included remote control and the sanitizing UV function gives peace of mind. Fan speed and humidity output is wonderful. It will monitor ambient humidity in the room and adjust according to your desired specs. One complaint would be the, albeit subtle, water gurgling noise it can make. As a light sleeper it can distract me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Dyson look and feel

    Posted
    Dave
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a classic dyson product. Aesthetically well thought out, easy to use, and mostly easy to assemble. Remote control is only way to change several settings, and otherwise can use without the manual. That being said, my only gripe is the water reservoir/tank needs to be squarely placed for the humidifier to work, and this can occasionally take a few seconds to fix - I've pinched the skin on my fingertips setting it in place numerous times.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great single room humidifier

    Posted
    Burrhead
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Bought this unit because I needed to increase my bedroom humidity level for a dry mouth. I wear a CPAP and needed more humidity than it could provide. The humidifier at the lowest speed and humidity set to 65 easily and comfortably brings the room up to 64ish % humidity. Great product so far. Had it for about 5 weeks.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Product

    Posted
    Rick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had many humidifiers over the years...and this one is definitely the best I've ever had. I was a little hesitant to buy it because of the cost, but since I was familiar with Dyson products, I decided to give it a try. I was definitely not disappointed. After the first nights use, I could tell the difference in breathing and sleeping. Even my two dogs who sleep in my bedroom slept noticeably better. All in all, it's just a great product.

    I would recommend this to a friend