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Customer Ratings & Reviews

Your price for this item is $599.99

Customer reviews

Rating 4.4 out of 5 stars with 130 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are impressed with the Cinetic Big Ball Canister Vacuum's powerful suction, easy maneuverability, and lightweight design. They appreciate the variety of attachments that make vacuuming a breeze. While some find the canister a bit cumbersome and the price on the higher side, overall, customers are pleased with its performance and ease of use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 130 reviews
  • Rated 3 out of 5 stars

    Dyson

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not last very long. Luckily, we had Geek Squad insurance on it. It lost suction pretty quickly. When we brought it in to Geek Squad for a check up we learned that they do not fix these anymore. We had to exchange it. It also appears that Dysib discontinued the ball canister model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this vacuum for approx 2 years. No issues with it at all. Will def purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good vacuum. Only reason I dont give it a 5 out of 5 is that there is no power button anywhere but the ball.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the no filter design ,you don't have to buy filters.This is my first Dyson vacuum .I would buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much better than I anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about this product but after using it several times, I find that I quite like it but I do have some product suggestions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this vacuum is more then i can ever ask. i just love it . cleans ok and you dont have to worry about the batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for quick cleanup and under furniture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for quick cleanup and under furniture. Head is smaller than the upright. For large areas the upright gets the nod

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good purchase experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Give me a good hospitality shopping experience with great attitude... even I just purchased by using my points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best product ever I loved For clean the house is perfect and very confortable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not what I expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson products, but was truly disappointed with this vacuum. The canister does not roll easily with you. The suction wasn't great with this either. I returned it the day it was delivered and tried it out. It was not what I thought I was getting

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    canister door issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the canister door opens when you remove it to empty it. because of the positioning of the canister, it will dump dirt and dust all over the place. i am aware of this and use one hand to lift the canister and the other to hold the door open. other than this issue, it works fine.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. I'm glad to hear that you're enjoying the performance of your Dyson Cinetic Big Ball Canister vacuum cleaner. The problem you have described with the bin door opening when removing the canister to empty it sounds very unusual. We would value the opportunity to ensure that your unit is performing as intended as we are committed to customer satisfaction. Please do not hesitate to reach out to [email protected]. We are keen on providing support.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Best vacuum in the world!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best vacuum in the world. Easy to use and clean!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum with a lot of suction. Canister is compact and powerful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for mom. Hope she likes it will update after xmas

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried this and returned it for a shark vacuum. Nothing special

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Bagless Canister Vacuum. I am sorry to hear you are less than satisfied with the vacuum.

      We would value the opportunity to learn more about your experience. Please contact us at [email protected] with your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rated 5 out of 5 stars

    Better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Dyson canister vacuum. I like it better than my Dyson upright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and easy to use. It picks up dog and cat hair better then any other.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Horse

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, works as expected. Very Stable and Sleek Design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I need efficiently. Wife loves it. Great for furniture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good, my Dyson is working well.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally invested in a quality vac. So far so good.

    I would recommend this to a friend
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