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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the flexibility of the Flexi crevice tool, saying it helps them reach difficult areas and effectively removes pet hair. However, some customers complain about its compatibility issues with certain vacuum cleaners and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 4 out of 5 stars

    Crevice Tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tool works great with the vacuum cleaner but seems flimsy when attached, still does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great between washer and dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tool slide between the washer and dryer with ease.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    Incompatible with the battery charged vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not documented properly well on the site. I could not use this with the vacuum cleaner I purchased. So I had to return this item back to best buy.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Tia from Dyson. We're sorry to hear that the Dyson Flexi crevice tool wasn't suited for your particular Dyson unit. All tools which are available for your machine can be found on our website.

      If you're in need of assistance, locating compatible tool attachments for your Dyson machine, please feel free to email [email protected] and we are happy to provide you with support.

      Best wishes,
      Tia
      Dyson Customer Support Dyson-EN_US

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    MAKE SURE IT’S COMPATIBLE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this attachment, as suggested by Best Buy, to use with my new Dyson Fluffy Hardwood Cord-Free Vacuum & it was not compatible. Sadly I trusted Best Buy’s recommendation & recycled the box immediately, therefore it is not eligible for return (not to mention the return window is short - only 15 days), so my money went to waste. Please just ensure this attachment is compatible with your specific vacuum before purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    works perfectly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great attachment for window jambs, baseboard and narrow spots. Worth the addition cost!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice little gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest, the picture online was very deceiving. I thought I was getting a 3 piece accessory kit but only 1 piece arrived. Too much money just for 1 accessory.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure it would be worth the money. My wife is glad we decided to get it with the vacuum

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    does NOT work wit Dyson V7

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bummer, I received v7 and loved it. Tossed box for crevice tool so can't return it. BEST BUY needs to fix it's site.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Kelly, this is Kelly with Dyson. I can confirm that the flexi-crevice tool will not attach to your Dyson V7. Our V7 and newer machines do all utilize our red-tab quick attach tools. To be able to use the flexi-crevice tool, an adaptor would be needed, which would fit between the tool and the machine. If you're not able to find this adaptor at your local Dyson retailer, you may purchase it directly from Dyson. If we can assist with anything else, please feel free to reach out to us directly at [email protected] and we'll be happy to help.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rated 1 out of 5 stars

    Doesn’t fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This does not fit my dyson, would like to return/exchange

    I would recommend this to a friend
  • Pros mentioned:
    Reach

    Rated 5 out of 5 stars

    Tool is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It might be overkill if you have one of the handheld units to purchase this as well because the handheld does the trick for most areas. Even the car it is nearly as thin. It does do as asked but you might want to double check first with that you have before spending the extra for this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Not what I expect from Dyson

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rubber part sticks to the inside really badly and makes it hard to extend and retract. When I use it without extending it, I find that dirt and fur makes it to the outside of the rubber part, and get stuck in the pieces that snap together. It's difficult to clean this after it happens. That's my only negative thing to say about it. It does what it shows. It flexes and it sucks up dirt. Hopefully the difficulty extracting and retracting the rubber part will go away over time, because it is a very handy tool, it's just a pain to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Long reach, not that flexible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the flexi crevice tool with a DC35 vacuum. Works well at getting into small spaces in the car or under the washing machine and dryer. It's not flexible like I was expecting, so it can't get into some other spaces. Oh well. Better than the tool it came with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite tools that Dyson has come out with. This tool works great to clean out dryer lint, and can really be used all over. It is a very durable tool as well. I use this in my car as well.

    I would recommend this to a friend
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