Customer Ratings & Reviews
- Model:
- 481766-01
- SKU:
- 6578516
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the WashG1 Wet Floor Cleaner, especially its excellent cleaning performance. They also appreciate its ease of use and good battery life. Some customers have noted that the product operates quietly. Since there are no cons, this product seems to be well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Makes mopping easier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Dyson WashGI. It makes mopping faster and a bucket.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Save your money, wait for an updated model
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommend. The wet/dry chambers do not work as marketed and the chamber frequently falls off when you lift the machine because it is only held in by one cheap plastic notch. It doesn't suck up enough water from the rollers, so don't expect that it will get rid of puddles on the floor, rather, it leaves them. The machine only works well when it is squeaky clean, it clogs very easily with pet hair despite vacuuming (with a dyson) immediately before use. Self cleaning is a joke and cannot work if you run the battery too low. Rollers smell musty if you do not disassemble the machine and deep clean after each use. Self cleaning cycle also leaves a puddle of water under base, do not let sit on hardwood as it will warp them. I wish I could get my money back, way too expensive to be this finicky. All that said, when it does work, it does a decent job cleaning
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
Thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson WashG1 Floor Cleaner. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
- Pros mentioned:Ease of use
Best thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mop, so easy to do. Saves your back no hauling and lifting akward buckets and nasty mops. Love it
I would recommend this to a friend - Pros mentioned:Cleaning performance
Expensice, but worth every penny
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cleaned our tile floor with our normal mop, then I cleaned the floor with the Dyson WashG1. The amount of dirt it extracted was embarrassing. I could not believe how much more dirt it pulled out, and how much better the floor looked. This is worth every penny.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
It was great until it stopped working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was definitely a game changer and really made me actually enjoy cleaning but it doesn’t work any more and I haven’t even had it a year. I first noticed that the dirty water tank wasn’t getting as filled as it normally would but I didn’t think much of it but now my last few uses I noticed that the amount of water in the container wasn’t moving at all. And now I just tried to use it and no water was being dispensed. I tried to take a look at the whole thing and when I tried to use it again, water started to leak everywhere. Not even a year have I had this and for a much at it cost it’s a real shame that it already stopped working.
No, I would not recommend this to a friendDO NOT BUY! WANRING!!!! DIRTY WATER SHOOTING OUT!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT ORDER! THE G1 BROKE 1 WEEK AFTER 1 MONTH RETURN PERIOD WAS UP. IT LEAKS DIRTY WATER EVERYWHERE WHEN YOU TILT THE DEVICE. IT DOESNT PICK UP ANY WATER AND LEAVES PUDDLES EVERYWHERE. THEY OFFER NO SUPPORT FOR GETTING A REFUND. I GET HUNG UP ON EVERY TIME I CALL DYSON SUPPORT. EVERY TIME I ASKED FOR A SUPERVISOR, I WOULD GET HUNG UP ON. LOOK AT HOW THEY REPLY TO ALL THE NEGATIVE REVIEWS..... THE SAME "CONTACT THIS EMAIL.....". THEY DONT TAKE CARE OF YOU AND THAT IS NOT RIGHT FOR A MACHINE THAT COSTS THIS MUCH! THIS IS A SCAM! DO NOT BUY! NEVER BUYING ANYTHING DYSON AFTER THIS EVER AGAIN!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We are truly sorry to hear about the issues you have experienced with your Dyson WashG1 Wet Floor Cleaner and the difficulties you faced with our customer service. We understand how frustrating it must be to have a product malfunction shortly after the return period and to encounter challenges when seeking support. Please accept our sincere apologies for any inconvenience this has caused. We are committed to resolving this issue for you. We would like to look further into this for you. For detailed information, please feel free to email us at [email protected] and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
- Pros mentioned:Cleaning performance
Disappointed
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned it when I had a chance to but I had high hopes. It cleans very well and doesn't leave streaks like the other cleaners I've tried. It's light and easy to maneuver Like most Dyson products, it was easy to set up. I loved it, until I used the self cleaning cycle. Now it leaks and removing the filter and brushes and reassembling it after cleaning is major pain. This is when I realized how cheaply made the parts are. I'm so disappointed.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for your review. We sincerely apologize for any inconvenience you have experienced. Providing an exceptional customer experience is our top priority at Dyson, and we regret that we fell short of your expectations.
We understand your disappointment regarding the issues you've encountered. We acknowledge that the product does clean very well without leaving streaks, is light and easy to maneuver, and was easy to set up. However, the problems with the leaking after using the self-cleaning cycle, and the difficulty in removing and reassembling the filter and brushes are unacceptable. We also take note of your concerns about the build quality of the parts.
We will surely take your feedback as a suggestion to improve our services in the future.
We would like to investigate this matter further and perform troubleshooting to identify the root cause. Please email us at [email protected] with the subject line "Dyson Review" for prompt attention to this matter.
Thank you for your understanding and cooperation.
Best regards, Dyson Customer Support
- Pros mentioned:Cleaning performance
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already told a neighbor what I thought and she went out and bought one and is extremely pleased. My floors have never looked as good. They look as if they were just laid. It is effortless to clean the floors now.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jean, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. If you have any further questions or concerns, please don't hesitate to reach out to us at [email protected]. Wishing you great health and joy! Best regards,
Dyson Customer Care
Wait on this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ll start by saying I love Dyson, I’ve owned many Dyson products over the years and just moved to a new house with mostly tile floors so was excited when this came out. It had a high price point but I’ve had such good luck with Dyson that I spent it to get this. Looks nice, but that’s about the extent of what I liked. Almost every time I turned it on it threw an error code at me which when I looked it up the only advice it said was to call Dyson. Cleaning the rollers and the dry debris tray was messy and clunky and when I could get it to use, it hardly scrubbed spots on the tile. I returned it after a couple weeks and got a Tineco instead which I have loved and even saved about $300. I hope Dyson continues to work on this and I’ll consider a new model in the future if they start fixing the issues.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi,
Greeting of the day!
Thank you for taking the time to share your experience with us. We regret that you had to face an issue with your Dyson Floor Cleaner and will work on this feedback for a better experience. Our primary objective is always to help our valued customer in the best possible way and will surely get a better experience ahead. For Future instances, we request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
- Pros mentioned:Ease of use
Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has made cleaning the hardwood floors almost fun as opposed to be a pain in the butt. Really impressed with this!
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi Seth,
Greeting of the day!
Thank you for taking the time to share your positive experience with us. Glad to hear that you are having an enjoyable time with your Dyson. We are thrilled you loved it and look forward to serving you again soon!
For any further queries, please feel free to contact us. Thank you for your time and patience.
Best Wishes,
Dyson Customer Support
- Pros mentioned:Cleaning performance
Nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clean, but the self cleaning model will spill out some bubbles.
I would recommend this to a friend - Pros mentioned:Ease of use
Fantastic Floor Cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works GREAT!!!!!! Easy to use. Very easy to clean. Fantastic buy.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Cleaning performance
Best cleaner around
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best streak free floor cleaner on the market. Great on tile and hard surfaces
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Not worth the money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First I love my Dyson products. Except this one. A mop does a much better job. This thing leaked right out of thr box, didnt clean like the videos show it cleaning and ended up being far more trouble than it wss worth so it went back. I love Dyson and I love tech. But this is not ready for prime time. At keast it wasnt for me. The good news is you can try it and either love it or return it. One of the great advantages of Best Buy.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at [email protected] with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support.
- Pros mentioned:Cleaning performance
Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job and great work cleaning the floor with the new machine
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Christopher, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Not Worth the Money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product thinking it would make mopping easier. However, I can mop my entire living room, kitchen, and dining room, and it does not dispense the cleaner at all. It fails to remove marks or spots, so I have to go over areas multiple times. A traditional mop and bucket work much better.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Nice!!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My whole family enjoys the dyson wash. Now my daughters volunteer to clean the floor. Lol…. The was h is very easy to use.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
New floor cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after recommendations and experience with Dyson. Has performed as advertised. Very pleased.
I would recommend this to a friendBrand response from Dyson Team
Posted .Thank you for providing great feedback! We are extremely glad to hear that your experience with Dyson has continued to be positive and that your new Dyson WashG1 is performing just as advertised. It is wonderful to know that recommendations and past experience led to a purchase you are pleased with. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers like you help us improve the quality of our products and services. We would also like to learn more so we can find ways to enhance future experiences. If you have any additional questions or concerns, please reach out to our chat or voice support team. We will be happy to assist you! Best wishes, Dyson Marketplace Support.
- Pros mentioned:Cleaning performance
Best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, cleans perfect! Highly recommended.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - WashG1 Wet Floor Cleaner, is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
great when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when it is working its s dream - on my 2nd unit, thanks to BBs WONDERFUL return policy. Will be tryin the return policy one more times it have developed a new problem both were associated with the self cleaning mode, first one I trouble sot with Dyson tech and they told me to box it up and id get a new one in 6-8 weeks. Got the replacement from BB in 4 hours
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at [email protected] with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
