Customer Ratings & Reviews
- Model:
- 481766-01
- SKU:
- 6578516
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers enjoy the WashG1 Wet Floor Cleaner, especially its excellent cleaning performance. They also appreciate its ease of use and good battery life. Some customers have noted that the product operates quietly. Since there are no cons, this product seems to be well-received.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Best choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, cleans perfect! Highly recommended.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - WashG1 Wet Floor Cleaner, is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
great when it works
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.when it is working its s dream - on my 2nd unit, thanks to BBs WONDERFUL return policy. Will be tryin the return policy one more times it have developed a new problem both were associated with the self cleaning mode, first one I trouble sot with Dyson tech and they told me to box it up and id get a new one in 6-8 weeks. Got the replacement from BB in 4 hours
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
New floor cleaner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this after recommendations and experience with Dyson. Has performed as advertised. Very pleased.
I would recommend this to a friendBrand response from Dyson Team
Posted .Thank you for providing great feedback! We are extremely glad to hear that your experience with Dyson has continued to be positive and that your new Dyson WashG1 is performing just as advertised. It is wonderful to know that recommendations and past experience led to a purchase you are pleased with. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers like you help us improve the quality of our products and services. We would also like to learn more so we can find ways to enhance future experiences. If you have any additional questions or concerns, please reach out to our chat or voice support team. We will be happy to assist you! Best wishes, Dyson Marketplace Support.
Dyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it and less than a week the vacuum wasn’t sucking up the water, I had puddles of water at home no matter how many times I changed it, it’ll still say it was full, within a 2 minute start . Messy and not enough power.
No, I would not recommend this to a friendDO NOT RECOMMEND buying Dyson from BestBuy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was sold in a broken and non-working condition - nobody helped to check it, just gave it to me, and that's it. I planned to make a gift for my mother and store it in a box for some time. After unpacking and realizing it wasn't working, time passed, and I wasn't able to return it because Best Buy provides only a two-week window. The washer was leaking immediately after the first run. When I got back to the store where I purchased it nobody wanted to help me. BetBuy just recommended me to go to Dyson. So yes, Dyson took it, but it has already been a month, and my mother can't use this thing. I DO NOT RECOMMEND buying anything in BB unless you buy some subscription from them, and DO NOT RECOMMEND buying this washer.
No, I would not recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! One of the beat purchases I've made in a long time. If you maintain it by keeping it clean after every use, it'll take care of them floors.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jeffery, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Worst purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im So disappointed in this purchase, I have a $100 tineco that cleans better. The rollers stink and the replacements are $60 that’s just not reasonable when you realistically have to switch them out. The machine is a pain to clean and if you don’t click everything in perfectly your next clean is going to have water EVERYWHERE. Don’t waste your money
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Kimberly, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson WashG1. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonus@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
Power Mop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little heavy but once you start it just glides and very smooth.
I would recommend this to a friendThe best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best home investment I've ever made. Not to mention that Best By always has the best prices.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works perfect! Floors are clean! I love dyson in general
I would recommend this to a friend Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, worth the money. Recommend it for anyone looking for a good mop
I would recommend this to a friendI recommend it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, it works very well, I have dogs at home and it has helped me save hours of cleaning.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Jocabed, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Awful. Returned asap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst dyson product I ever had purchased. It doesn’t even scrub. The bottom attachment constantly falls out. Getting water EVERYWHERE. I can not wait to take this back. I used to love Dyson products but it’s beginning to show their company is not producing quality things any longer.
No, I would not recommend this to a friendCleans a Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look this machine specially when you have pets in the house.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Robertol, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible , broken from the box, just would not suck up water, kept shutting off. Not what I’m accustomed to from Dyson!
No, I would not recommend this to a friendGreat idea poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great but the build quality is junk. Already had 3 things break on it. Battery is now held in place with duct tape.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
How the mighty have fallen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was expecting a lot more from Dyson. Mine was complete junk, and I returned it. The tray at the bottom kept falling off. This was a brand new, overpriced, thin-plastic gadget. It should at least stay together.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible. Works good for like 15 minutes then starts to leave like a soapy dirty trail everywhere. Biggest waste of money ever
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We deeply regret to hear about the disappointing experience you had with our product. The issues you described, including the soapy residue and the short usage time, are certainly not the quality standards we aim to provide. We sincerely apologize for the inconvenience this has caused.
Your feedback is extremely important to us, as it helps us identify areas where we need improvement. Please feel free to email us on askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Once again, we apologize for the frustration this has caused and appreciate you bringing this to our attention. Thank you for giving us the opportunity to improve.
Overrated
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality for this price. Returned it as found better options in price, quality at .
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your feedback with us. We’re sorry to hear that our product didn’t meet your expectations, and we appreciate you giving it a try.
Your insights regarding price and quality are important to us as we continually work to improve our products and offer the best value to our customers. If there’s anything we can assist you with or if you have further suggestions, please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
- Pros mentioned:Battery life, Cleaning performance
A Dream for Toddler Parents
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a homeowner with every floor but the bedrooms being hardwood, this is something I was really excited to try out. I also want to add right off the bat that I have both dogs and cats as well as children making excessive messes daily. I have to say this wash mop itself is absolutely invaluable now that I've used it. Of course, I still use my vacuum when there is excessive debris, but this makes every other situation an all in one job, which is absolutely amazing, especially with kids. During use, it has a little screen on top of the handle which allows you to change the amount of water that you're able to use while mopping, which is super nice on the fly if you run into a harder stain to bring up, like spilled juice, for instance, you can just crank it up to max, and it will take care of it. I think what most impressed me is the fact that this does amazingly well at the mopping portion. I guess it makes sense because it does have twin rollers that rotate in opposite directions with only very tiny wheels in the middle on the tray, which seems to be a really clever design for maximum effectiveness. I can say my toddlers do a lot of dropping of foods, and what used to be questionable for my vacuum and leave me on my hands and knees all day with paper towels, this thing just takes care of. We're talking anything from cereal to pasta to pizza; it doesn't matter, it literally just cleans it. The cleaning-up portion, I'm not so keen on, but that is just the nature of the beast with a machine like this. The tray gathers a lot of debris and junk that you roll over very well, although it is all plastic things locked together nicely. Cleaning out the tray and the rollers can get a little gross at times, which is the part that is kind of off-putting, but you just have to remember the time that you saved by using a machine like this makes it worth it. Now, there is a self-cleaning mode after the fact, but you do need to manually clean this machine after every few uses anyways, or things will accumulate everywhere. When you use the self-wash function, just note that it uses a lot of water, and the rollers end up soaking wet, so if you plan to have it sitting there for quite a while, it could be days later, and they will still be wet. Just keep that in mind, depending on how you use it. The charging station also doesn't have a lip around the edge, so water can sometimes go underneath. Just be aware, and everything is good. Speaking of the charging station, the battery lasts 35 minutes or so, and this is genuinely correct. You run out of water much faster than battery though, in my use cases, so you won't be cleaning your entire house with one tank of water, that's for sure. One battery though, could definitely do the trick. It is removable, so if you want, you could buy a second battery if you have a lot of flooring like I do. I really like that the water tanks for the clean and dirty water are crystal clear, so it's not hard to look at and see what you've accomplished so far, which usually makes for a good sense of satisfaction, seeing how nasty the dirty water is coming back lol. Overall, in this space, there is a lot of competition, but with a brand like Dyson, you know you're getting a high-quality product that's very innovative and is always the best in its category. I highly recommend this, especially to parents and pet owners, as it makes cleaning up messes from them much easier.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Manny, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson washG1 wet floor cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy!