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Customer Ratings & Reviews

Your price for this item is $569.99
The comparable value price is $769.99

Customer reviews

Rating 3.8 out of 5 stars with 84 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers enjoy the WashG1 Wet Floor Cleaner, especially its excellent cleaning performance. They also appreciate its ease of use and good battery life. Some customers have noted that the product operates quietly. Since there are no cons, this product seems to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 84 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole family enjoys the dyson wash. Now my daughters volunteer to clean the floor. Lol…. The was h is very easy to use.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, cleans perfect! Highly recommended.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - WashG1 Wet Floor Cleaner, is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Not Worth the Money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product thinking it would make mopping easier. However, I can mop my entire living room, kitchen, and dining room, and it does not dispense the cleaner at all. It fails to remove marks or spots, so I have to go over areas multiple times. A traditional mop and bucket work much better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    great when it works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when it is working its s dream - on my 2nd unit, thanks to BBs WONDERFUL return policy. Will be tryin the return policy one more times it have developed a new problem both were associated with the self cleaning mode, first one I trouble sot with Dyson tech and they told me to box it up and id get a new one in 6-8 weeks. Got the replacement from BB in 4 hours

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at [email protected] with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Rated 5 out of 5 stars

    New floor cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after recommendations and experience with Dyson. Has performed as advertised. Very pleased.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Thank you for providing great feedback! We are extremely glad to hear that your experience with Dyson has continued to be positive and that your new Dyson WashG1 is performing just as advertised. It is wonderful to know that recommendations and past experience led to a purchase you are pleased with. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers like you help us improve the quality of our products and services. We would also like to learn more so we can find ways to enhance future experiences. If you have any additional questions or concerns, please reach out to our chat or voice support team. We will be happy to assist you! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Dyson

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and less than a week the vacuum wasn’t sucking up the water, I had puddles of water at home no matter how many times I changed it, it’ll still say it was full, within a 2 minute start . Messy and not enough power.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! One of the beat purchases I've made in a long time. If you maintain it by keeping it clean after every use, it'll take care of them floors.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jeffery, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    DO NOT RECOMMEND buying Dyson from BestBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was sold in a broken and non-working condition - nobody helped to check it, just gave it to me, and that's it. I planned to make a gift for my mother and store it in a box for some time. After unpacking and realizing it wasn't working, time passed, and I wasn't able to return it because Best Buy provides only a two-week window. The washer was leaking immediately after the first run. When I got back to the store where I purchased it nobody wanted to help me. BetBuy just recommended me to go to Dyson. So yes, Dyson took it, but it has already been a month, and my mother can't use this thing. I DO NOT RECOMMEND buying anything in BB unless you buy some subscription from them, and DO NOT RECOMMEND buying this washer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect! Floors are clean! I love dyson in general

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im So disappointed in this purchase, I have a $100 tineco that cleans better. The rollers stink and the replacements are $60 that’s just not reasonable when you realistically have to switch them out. The machine is a pain to clean and if you don’t click everything in perfectly your next clean is going to have water EVERYWHERE. Don’t waste your money

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Kimberly, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson WashG1. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best home investment I've ever made. Not to mention that Best By always has the best prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Mop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little heavy but once you start it just glides and very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, worth the money. Recommend it for anyone looking for a good mop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, it works very well, I have dogs at home and it has helped me save hours of cleaning.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jocabed, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Awful. Returned asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst dyson product I ever had purchased. It doesn’t even scrub. The bottom attachment constantly falls out. Getting water EVERYWHERE. I can not wait to take this back. I used to love Dyson products but it’s beginning to show their company is not producing quality things any longer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans a Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look this machine specially when you have pets in the house.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Robertol, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - WashG1 Wet Floor Cleaner. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible , broken from the box, just would not suck up water, kept shutting off. Not what I’m accustomed to from Dyson!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but the build quality is junk. Already had 3 things break on it. Battery is now held in place with duct tape.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
      Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at [email protected]. For prompt attention, please include "Dyson Review" in the subject line. dysonglobal

  • Rated 1 out of 5 stars

    How the mighty have fallen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting a lot more from Dyson. Mine was complete junk, and I returned it. The tray at the bottom kept falling off. This was a brand new, overpriced, thin-plastic gadget. It should at least stay together.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello,
      thank you for sharing the response with us. We do apologize for the inconvenience and understand how you must be feeling. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. However, do not worry, we are here to help you. We will surely work on your valuable feedback and will try our best to get a better experience ahead so that this issue does not come up in future. For any future instance, we request you to send an email to [email protected] and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For any queries, please feel free to reach out to us. Thank you so much for your patience.
      Best Wishes,
      Dyson Customer Support. dysonglobal

  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Works good for like 15 minutes then starts to leave like a soapy dirty trail everywhere. Biggest waste of money ever

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your feedback with us. We deeply regret to hear about the disappointing experience you had with our product. The issues you described, including the soapy residue and the short usage time, are certainly not the quality standards we aim to provide. We sincerely apologize for the inconvenience this has caused.
      Your feedback is extremely important to us, as it helps us identify areas where we need improvement. Please feel free to email us on [email protected] in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
      Once again, we apologize for the frustration this has caused and appreciate you bringing this to our attention. Thank you for giving us the opportunity to improve. dysonglobal

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