Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 40 reviews
(40 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the E500 Electric Scooter's speed and ease of use, finding it quick, efficient, and easy to operate. The scooter's range is also praised for its suitability for shorter commutes. However, some users express concerns regarding the battery life, reporting that it could be improved.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Innovative service but scooter needs enhancements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Innovative idea for rental service. However, I find the scooter itself to be too lightweight for urban city sidewalks.
No, I would not recommend this to a friendRated 5 out of 5 stars
No hassle and convenient option to get going.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved the option of getting the scooter from Beat Buy. This is the Model One Classic and I was impressed with how it handled. Unagi has been a great company to work with and I have since upgraded to the Voyager.
I would recommend this to a friendRated 5 out of 5 stars
GREAT PURCHASE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% recommend, works smooth like buttah!! If you live in a city and you commute is about 3-6 miles i 100% recommend you buy this. You will not regret it.
I would recommend this to a friendRated 5 out of 5 stars
Unagi is freaking awesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great that you can rent and if your licated in nyc they have a location in soho that you can go to for servicibg and returns
I would recommend this to a friendRated 5 out of 5 stars
The best way to get around.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this scooter snd i do not have a car. It gets me around really fast. I would recommend Unagi to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Great deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good price for what they offer, would recommend trying it out
I would recommend this to a friendRated 5 out of 5 stars
Awesome!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great scooter especially if yiu are looking to rent
I would recommend this to a friendRated 5 out of 5 stars
Amazing scooter
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and quick to first ride. Very nice and sturdy
I would recommend this to a friendRated 5 out of 5 stars
Unagi scooter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is as described very good i would recommend
I would recommend this to a friendRated 5 out of 5 stars
Anthony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work good need to be fix it benn ack ing up on me
No, I would not recommend this to a friendRated 5 out of 5 stars
unagi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was fast and cheaper than going to the manufacturer
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Just okay
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is good except the battery. It goes down just after 3 to 4 miles
I would recommend this to a friend Rated 1 out of 5 stars
terrible support
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this sucks, I tried getting it refunded multiple times and the support just kept throwing me back and forth thus never getting refunded.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was confused by the Rental of this scooter.wish they explained in detsils.I contacted costumer service and explained that the first month is only the discounted and pay the full rental price after one month.
No, I would not recommend this to a friendRated 1 out of 5 stars
Customer service does not know their policies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think they have many hidden fees and will try to get you to keep the scooter till the last day of your subscription and if they don’t receive by the last day you get charged another month.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It's fast!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm in love with my Unagi scooter - it's so sleek and stylish, and the fact that it's so easy to carry around makes it the perfect solution for my daily commute!
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
I really liked it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speed and acceleration and pull up hills in dual motor mode and the battery is pretty good for the price
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Drives smooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth and fast ride, i highly recommend the rental for spring/summer time
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Very fast
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has alot of speed would be good in summer time i reccomend it
I would recommend this to a friend Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product bery much worth it didbt have to pay the 114 on the app just came here
I would recommend this to a friend