Customer Ratings & Reviews
- Model:
- ECH01-EX3-BLACK
- SKU:
- 6414611
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers enjoy the Smart Connect EX3 Exercise Bike's high quality and ease of use, frequently praising its sturdy build and straightforward assembly. Many appreciate the quiet operation of the bike during use. However, some customers found the seat to be less than comfortable and suggested improvements in this area.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
great alternative to more expensive bikes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the echelon ex3 smart connect is a great alternative to other higher priced exercise bikes. my wife uses it at least every day, if not twice. very smooth, quiet and stylish.
I would recommend this to a friendBrand response from BestBuy
Posted .We greatly appreciate your feedback. Welcome to the Echelon family!
- Pros mentioned:Ease of use
Love it!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike! Spur of the moment purchase and have enjoyed it! Easy to use/ride.
I would recommend this to a friend It's good!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've spinnig bikes for quire awhile and i think this is ok.... It takes a little time for the gear to change and get heavier, which is the only thing i dislike. It runs pretty smooth.
I would recommend this to a friendBrand response from BestBuy
Posted .Thank you for your feedback, we will pass this along to our engineering team.
- Pros mentioned:Quality
Good alternative to peloton
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely a good alternative to peloton. Feels good and smooth to ride. Worth the money
I would recommend this to a friend - Pros mentioned:Quality
Great workout bike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great workout bike ! Highly recommend.. Will not regret it ...
I would recommend this to a friendBrand response from BestBuy
Posted .Julian,
Thank you for your feedback and welcome to the Echelon family!
- Pros mentioned:Noise level
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super quiet!!! Bike is extremely quite, way more than I had expected.
I would recommend this to a friendBrand response from BestBuy
Posted .Louis, we are so happy that you are enjoying your quiet bike. Welcome to the Echelon family. If you ever need anything please reach out to cs2@echelonfit.com.
- Pros mentioned:Quality
Quality
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quality feeling whenever I'm peddling, such a fantastic workout bike.
I would recommend this to a friend Great bike!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I love the bike. It’s easy to assemble and fun to ride. The membership is alittle pricey at 40 bucks a month. It’s a nice change from my usual workouts.
I would recommend this to a friendBrand response from BestBuy
Posted .Thank you for your invest and being part of the Echelon family!
- Pros mentioned:Ease of use
bike
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very good bike for running, doing my exercises has helped me a lot
I would recommend this to a friendBrand response from BestBuy
Posted .Juan,
We appreciate your feedback. Welcome to the Echelon family!
- Pros mentioned:Ease of use
Cycling Newbie
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m loving my bike. It was easy to put together and connect
I would recommend this to a friendBrand response from BestBuy
Posted .We appreciate your feedback and we welcome you to the Echelon family!
- Pros mentioned:Quality
Bike life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this exercise bike great quality for the price
I would recommend this to a friend Smart Connect EX3 bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fantastic machine love it!! I will advise anyone looking for a solid exercise bike isto get this one. I bought 2 cheap ones online and they were like toys I had to sell them for a loss and bought this. Nice and very comfortable
I would recommend this to a friendBrand response from BestBuy
Posted .We are so happy you love your bike, welcome to the Echelon family!
Used item with dog hair - bad delivery experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received a used bike. Scratches and dog hair. This will be the last time I trust Best Buy for any large purchases. It’s so inconvenient and not easy to coordinate a return on such large item. They use this as an advantage on their part. Their delivery personnel wouldn’t even remove their shoes upon delivery. So unprofessional.
No, I would not recommend this to a friendBrand response from BestBuy
Posted .Apologies this happened to you. You can reach out to our warranty team (833)YES-BIKE so that we can get this swapped out for a new unused bike. With out team they can create a pickup time for someone to get your old bike when you receive your new onw.
- Pros mentioned:Quality
Great Bike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bike well made. Quality all the way. Birthday gift for my wife.
I would recommend this to a friend Stay fit!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bike is great, App is not!!!! But its better than more expensive choices that do the same thing.
I would recommend this to a friendBrand response from BestBuy
Posted .We appreciate your feedback. We are striving on improving our quality of service all around. Welcome to the Echelon family!
Great machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What an awesome machine. Does a great job with streaming content. Would recommend for anyone.
I would recommend this to a friendExcellent exercise bike
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted an exercise bike without breaking the bank and after doing some research I decided on echelon. It was the right decision.
I would recommend this to a friendBrand response from BestBuy
Posted .Welcome to the Echelon family Janet!
Greta teamwork.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They where great putting my bike together. They showed me how it worked and everything.
I would recommend this to a friendExercise Bike
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase of 2021 for myself. Getting in to a best healthy frame of mind is key
I would recommend this to a friendBrand response from BestBuy
Posted .Thank you for sharing your feedback, we are so happy you love your bike!
Gretbike
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reliable and very nice bike app works well with lots of choices to choose from. I use it everyday
I would recommend this to a friendBrand response from BestBuy
Posted .We appreciate your feed and welcome to the Echelon family!