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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1461 reviews

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97%
would recommend
to a friend

Customers are saying

Customers are positive about the ecobee3 programmable thermostat, frequently praising its ease of use, intuitive installation, and accurate temperature control, particularly highlighting the benefits of the included remote sensors. Many appreciate the user-friendly interface and the ability to monitor and adjust settings remotely via Wi-Fi. The energy savings are also frequently cited as a significant advantage. While some aspects like the display received mixed feedback, overall customer sentiment is overwhelmingly favorable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,461 reviews
  • Rated 5 out of 5 stars

    An awesome upgrade from my old Nest

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a second generation Nest, but was tired of the lack of iOS integration, and the imprisonment of my data. With ecobee3 I now have better integrations with my stuff, and access to way, way more data. So far I'm loving this device. I will admit that with all the extra features, it could be more complicated to setup and use, but the out of the box settings are fine for most people and that part is super easy. Only downside is adding the c-wire adapter. This seemed like a scary task at first, but it was extremely easy to install. Also, the c-wire adapter means that this thermostat will not play tricks on your HVAC unit to keep it charged up (like Nest) and the ecobee will not run out of batteries when you are not home (like Nest).

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Best ON Market

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install, Takes a while but following given instructions it should be a breeze. it is fun to use with home automation solutions like Echo which is missing in most of smart thermostats on the market.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for optimizing HVAC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. For the longest time, I had 2 programmable thermostats. However, I was always frustrated as the schedules of both me and my wife were constantly changing. There were many days where we would not be home until late at night. I could just feel the money leaving my wallet while are HVAC system ran with noone home. At the same time, when we were home during unschedules times, my wife and I would change the thermostat setting to a more comfortable temperature and then forget to change it back to the schedule. The ecobee has solved both of these issues. In addition, with the analytics of the ecobee, I can see ways to improve the performance and usage of the HVAC. My only negative is that with the ecobee requiring power from the HVAC system, it becomes a little harder to install if you do not already have a C wire. I think this is better design than a battery in the thermostat, but it made self-installation a bit harder.

    I would recommend this to a friend
  • Pros mentioned:
    Installation ease

    Rated 5 out of 5 stars

    Great Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Easy to install and operate with great customer service if you need help. PEK is great if you do not have the C wire. Love the access to control from anywhere. Would recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a happy ecobee customer for over a year. The advantage over the NEST is their use of sensors, which you can put all over your home, and are used to adjust temperature based on motion detection. This is particularly important for me, as I live in a home with multiple stories, and require the temperate to be adjusted accordingly based on the area of the home that is active. One other feature I love is the ability to run the fan for X min/hour, which allow me to recirculate the cool air from the basement to the higher floors during the summer months. This save me electricity!! The iOS app and online management app are amazing! I've highly recommended this to all my friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great new technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new thermostat! It is so easy to use. I love the fact that you are able to control it from your phone anywhere in your home. This is especially helpful when you have more than one floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cream of the Crop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thermostat. It has very intelligent scheduling, like defined 'comfort settings' rather than setting temperatures each scheduled point. As far as I can tell the customizability of scheduling is limitless, so you don't have to fit into 4 different time slots. The interfaces is extremely polished and I love that it has weather right on the screen. Integration with things like IFTTT and echo are really exciting possibilities. Previously I had a wifi thermostat from radiothermostat - which was fine. But this smart thermostat is soo much smart. There is a reason this is everyones favorite thermostat. I replaced a working wifi + app thermostat and I couldn't be happier with the decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best HomeKit thermostat available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a Nest for a few years, once they moved away from the Apple ecosystem, I started scouting other thermostats. Ecobee had recently upgraded their ecobee3 to work with HomeKit, so I did some homework. Not only did the ecobee respond to Siri commands, it was far more configurable to HVAC systems than the Nest had been. The Nest thought I had more stages in both hearing game and cooling than my system did, and kept trying to activate them. The ecobee asked those questions during installation and has performed flawlessly ever since. The remote sensors are a godsend, allowing my home to feel much more comfortable, both in summer and winter. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice for A Smart Home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have three ecobee3's now implemented in my house. Two of them are attached to a single stage, multizone furnace with AC, and the third runs a set of baseboard heaters in my basement. The ability to work in a multizone setup, manage fans as well as dehumidifiers and baseboard electrical heaters really sets this apart from the competition. I love the user interface and the Tablet app which connects to data reports on energy usage. You also have the ability to expand into smart vent controls that are just coming onto the market. Cannot recommend these units highly enough, but of course do research and make sure your heating system can accommodate.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Outstanding product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Keeps all the rooms in my house at the perfect temp at the perfect times. Can't wait to see the energy savings I have received. Recommended to all family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved 100$ from Enbridge as well as Gas and Elec.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in december and was waiting to review to see the savings. I not only got a 100$ from Enbridge but also am saving in gas and electric each month. It has been 3 months now and have saved about half the money i paid for it. The best feature is the way it senses automatically that no one is home. Normally we would set the thermostat for 70F during the day and 65 at night while sleeping. Well now if we are not all home it will turn the temp down to 65 and as soon as someone comes home it cranks the heat back and we are good within 20 mins. The follow me function is also great and has made the comfort within the house much nicer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the home. Good product. Easy setup especially with the converter kit. Awesome product. Smooth running app and interface. Chose over nest because wanted more control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great choice.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after looking at all the other smart thermostat options and asking friends and co-workers that have some as well. I really liked the sensor option as in my house I will have rooms that are icy cold and others that are hot and so this helps me work on a balance for the house. So far I have noticed that my house is staying at a more standard temperature through out the day and my A/C seems to be running a lot less to accomplish that task. I would highly recommend this as an option for anyone who wants to be able to keep tabs on temperatures in individual rooms and the app is easy to use and understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but connection to wifi sucks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ecobee3. The design is pretty slick and using it is really. The only big issue I have is wireless connection. I have strong signal pretty much around the house and even when measuring the wifi signal strength by the ecobee3, it's showing good signal but the ecobee is showing 57%. Worst again I'll kept looking connection and I'm unable to control the ecobee3 remotely.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Does everything I want (and more!)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my Ecobee. It does a great job of knowing when I'm home, cooling the room I'm currently in, and the web interface/mobile app is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every feature of this thermostat. The remote sensors made an immediate impact. Integration with Vera works very well. I am glad I ditched my Honeywell for this!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Huge Upgrade from a Programmable Thermostat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ecobee3 is a huge improvement over traditional programmable thermostats, but it still requires work. The ability to view/modify temperatures from anywhere is a magnificent feature...especially if you go on vacation and forget to turn your thermostat down. Setting scenarios is also a breeze so you can maximize energy savings. I love being able to track the system runtime vs the average outdoor temperature to show how efficient my house is and whether my unit is operating optimally. The only real complaints I had is that the sensors take 2 hours to switch the unit into Auto Away mode, and those cannot currently be modified. Also, if you have a home that has more than 1 unit, the monthly data you get is by individual device, not consolidated together in an easy one stop shop. I have contacted Ecobee about potential improvements and they have been very receptive, which is awesome and gives me hope that this product will continue to improve on it's features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy with ecobee

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning about new features but am very happy so far. I love the Fan On for xx mins per hour feature and the remote access to change settings or see what the system is doing at any given time. I saw one person had a problem getting it on line and in my case I found that it did not like the 64 character password length (which was a default I had never changed on my home router). Once I changed that it connected fine and has no problems staying connected. Interestingly my whole home network is working better now that I trimmed down that 64 character password.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment for a smart device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my ecobee 3 over 1 year ago and it was an easy to use device from the get go. Everything from setting up scheduling for heating and cooling via the front face touch panel was a breeze. Later I went on the web portal and finished my setup. The Apple iphone app was neat as I could monitor and adjust comfort levels instantaneously. From looking at my electricity and gas bills over time, I've come to realize around ~20% savings using my Ecobee 3. The payback was definitely worth the minute investment in purchase price. looking forward to seeing what Ecobee plans on coming up with next!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great Thermostat--very versatile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thermostat is great, especially with the remote sensors. This is what sets the Ecobee apart from the competition. Another great feature for the HVAC geeks is the downloadable spreadsheet of all of the history for the Ecobee. Homekit is also great if you are an iPhone user.

    I would recommend this to a friend
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