Customer Ratings & Reviews

Love the sensor. Found out that there is a 5 degree difference between our bedroom and hallway.

Easy to use and easy to work with while out of town

Way better than my nest, have had way better efficiency with this one!!

Love this thermostat! So easy to setup and use. The display is easy to read!

The device is very user friendly and convenient. I like the way it responds well to Alexa

Easy installation, works great (first day with it, so..) I do have a problem with setting up the two smart sensor that i bought separately.

Great control over my internal house environmental comfort.

Great product makes your life easier and allows you to control everything thru your smart device

Awesome unit!! Also great support even for simple questions and more complex

I cant believe all thermostats dont work like this. Great product wish i would have bought this one first

Great product! Easily connected to our old digital thermostat and our Alexa App

This thermostat is infuriating. The temperature sensor apparently sleeps, so I wake up cold and when I check the thermostat temperature, it shows that it's at the temperature I chose in my comfort settings. I'll crank it up a bit because I am cold, the heater kicks in, and within minutes the thermostat adjusts to indicate that the temperature is actually up to 10 degrees below what it was showing when I woke up. 10 degrees is absolutely unacceptable. I also got the doorbell and the amount of time it takes for video to show on the thermostat is ridiculous, but apparently to be expected since the doorbell itself takes forever to show video in the app. People will literally ring the doorbell, wait for an answer, and leave, before the app manages to show video. I wanted to help a company grow but it has been a terrible mistake. I never had such issues with Nest and at this point I will be throwing this thermostat away and stick with Google instead. The doorbell has already been replaced for a number of reasons. If you actually need your smart electronics to work, I do not recommend this company. They also charged me for an annual subscription that never worked, and then charged me for a monthly subscription. When I realized this and requested a refund, they told me that they sadly couldn't help me because I got it through Apple. Apple did not offer the refund because a couple months had passed, and how this company managed to not realize I was double-paying is beyond me. They stuck with wondering with me what could possibly have gone wrong and never offered any solution. Just frustrating.

Works perfectly sensors know when the room is occupied or not! Really saves energy.

love the features of this thermostat and the ease of use with HomeKit

Replaced an old Nest with this. It works WAY BETTER. So happy with the purchase.

What is there to dislike? Nothing. Easy to purchase thanks to Best Buy. Easier to set up. And, even easier to use because it works exactly as advertised. A win, win, win.

Great thermostat. Lots of awesome features. Works with all smart home systems.

Great investment! Excellent IT help for installation.

I replaced a 1000 dollar trane 1050xl that kept overheating with this and it has ran great. I just turned off the eco stuff because I want what I want when I want it.

I really don't understand how this thermostat is so popular. For a device that's so customizable, it sure does tie your hands with certain features. The big dealbreaker for me was not having the ability to just select the remote sensor as the target temperature without configuring comfort settings and then waiting 30 minutes for it to slowly change to it. It left me sweating to death in bed because it just decided on its own to disable Sleep mode. You can't turn off the display without having the thermostat be a part of the sleep comfort setting, which defeats the purpose since I don't want my living room, which is several degrees cooler, to factor in to my sleep comfort. The automatic threshold staging is a joke. It doesn't ever learn anything and just short cycles the HVAC equipment. It doesn't cool slightly past your set point like most other thermostats so... more short cycling. The app is incredibly slow to update changes. I just expected more from a $250 device that claims to be so customizable. Maybe I'm just too used to how my Nest works and having the ability to select the remote sensor and have the HVAC respond to it immediately. My Nest will also learn how quickly or slowly my house is warming up or cooling off and adjusts accordingly to create efficient cycles. The Nest app also updates immediately when there is a change at the thermostat.