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Customer Ratings & Reviews

Customer reviews

Rating 3.7 out of 5 stars with 29 reviews

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83%
would recommend
to a friend

Customers are saying

Customers consistently note the DEEBOT D35's excellent cleaning performance on hard floors, effectively picking up dirt and pet hair, and its ease of use. However, a common complaint centers around the robot's short battery life, limiting its cleaning coverage in a single session. The device is also explicitly designed for hard floors only, and is not suitable for carpets or rugs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-29 of 29 reviews
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Debot vaccumm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inexpensive. Works okay, but gets stuck a lot. Overall okay for the price,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it suppose to do. Gets caught on rugs easily and does not know to back-up when it needs to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for everyday cleaning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This robot vacuum is excellent for everyday cleaning of my laminate amd tile floor. I wish I bought another one for upstairs.Picks up pet hair so my wife doesn't have to vacuum everyday anymore. The battery lasts an hour and a half.

    I would recommend this to a friend
  • Pros mentioned:
    Dirt pickup
    Cons mentioned:
    Floor type

    Rated 5 out of 5 stars

    AWESOME! Hardwood/Laminate Only (3 Kids + 1 Dog)!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST THING I've purchased in a long time. Just as advertised, this is only for hardwood/laminate flooring, not for rugs or carpets (one of the reviews mentioned low carpet, which may work, but I only have laminate in my house with rugs, and occasionally it will get stuck on rugs, so I just roll up edges of rugs before I run). I've had it for 3 months, run it once a day, and it's incredible how much dust, dirt, pet hair it picks up. My floors look perfectly clean BEFORE I run it, and it still picks up stuff you just can't see, specifically the dust and dog hair. I am not going to cheat this out and not give it 5 stars because it doesn't do everything I want, like the rugs, because it is much less expensive than the higher end Vacs, and that is how it's advertised. So anyone who wants to give it a lower rating because it is not "perfect" and doesn't do things it was not made to do, need to purchase one made to be used for the type of flooring in their house. My second floor is also all laminate, and instead of bringing back up and down the stairs, I am waiting for it to go on sale again (got it on deal of the day for $129.00, wish I had bought 2) and buy one for upstairs. Just make sure that when you are shopping for these, that you purchase one that matches up to the flooring in your house, and if it's similar to mine, I'd be shocked if you didn't love it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Has trouble with rugs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great if you don't have any rugs, but if you do this vacuum will find them and high-center on them. I can see why the other robot vacuums out there are so much more expensive.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Sasquatch - you are right, this D35 is a bare floor only robotic vacuum. There are other models that will do both carpet & bare floors. We want you to be happy, and have other models that will do both bare floors and carpet. If you'd like to pursue a trade-in, please call our customer service team - 1.888.966.0895 & ask for Jim! Ecovacs

  • Rated 2 out of 5 stars

    robotics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a good deal if on sale, it clean okay but don't compare with big name's

    I would recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      Thanks for your comment. I'm thinking you may be disappointed because this model only cleans bare floors, and is the entry point of the ECOVASC ROBOTICS line. If you'd like to pursue a trade-in for a model that does a little more - like clean and mop bare floors AND handle carpets, please call our customer service team, 1.888.966.0895, and ask for Jim. Ecovacs

  • Rated 4 out of 5 stars

    Saves Time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you know this is for hardwood floors and not carpet. I would definitely recommend this for saving time with cleaning. It has a low profile so it reaches under the couch where I never sweep! But it is nice to let it loose right before guests come over so I know the floors look dust bunny free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this vacuum. It has made my life easier and definitely keeps my floors clean. You can set it to go off at a timing and it great... nice to watch when just sitting around on the couch.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    did not last long

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first when I purchased it seemed like it was doing good. Then after a month it started acting up. It would start and clean then stop after about 10 minutes vacuuming and try to return to the docking station. It was a waste of money not happy with it. So much for the of the Deal of the Day from bestbuy. Afraid to try again. Wish i could return it.

    No, I would not recommend this to a friend
    • Brand response from Ecovacs Advisor
      Posted .

      So sorry for the issue with your D35, and thanks for taking the time to share it with us. Please give us the opportunity to make this right for you! It sounds like a bad/weak battery, and SHOULD certainly last 90 minutes or so before re-docking. Please contact customer service, and we''ll take care of this. The unit does have a 1-year warranty, which would include battery replacement, for issues such as you describe. Customer Service can be reached @ 1.844.326.8227, or via email - [email protected]. Thanks again! Ecovacs

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