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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.6 out of 5 stars with 4753 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the increased Wi-Fi range and ease of use of the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System. Many customers also appreciate the consistent internet speed and good coverage throughout their homes, along with the strong signal strength. However, some customers have reported issues with buffering and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,753 reviews
  • Rated 5 out of 5 stars

    Not perfect, but all good now. Worth the trouble

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was an app bug that prevented the installation from going smoothly. As usual, it was one of those things that happen to only me. Tech support was really good. There were no previous cases. eero manually configured my units and got me going. Before tech support was able to get back to me, an App Store update was released. Downloaded the update and all was good. Not perfect, but the rapid fix to the code was impressive. I’ve used two other range extenders (comcast and at&t). Those were both total just junk. Always breaking, unreliable signals, and terrible customer support. (Totally expected based on all their other worthless products and service. eero is 100x better!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solved my HomeKit issues

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to upgrading to this Eero system, I was having random issues with my HomePods (and other smarthome/Homekit devices). Not only did the Eero system resolve these issues, I now have full Wi-Fi strength throughout the house and even outside in the yard. Super easy to manage with the app and very intuitive interface. Also, if you need to call for Support, the customer service is top-notch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good - these provide great wifi coverage throughout my 1600 SF ranch home. I've had these for a few months now. Only issue I have is I also use SimpliSafe cameras but I'm not sure if it's the wifi extenders or the cameras themselves that are difficult to use. Once I go outside the connectivity drops considerably. I will need to get some sort of outdoor extender so I can use my VOIP outside. I put a little dimming sticker over the light bc it's annoyingly bright in my bedroom(I do have a sensitivity to light so I feel like this would bother very few people)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best routers on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers my 5000sqft home with no issues at all. I have a total of 5 placed in different spots, no issues at all.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Home WIFI Upgrade

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I stay in a 2 story home with a family of 5 and I really struggled getting those upload and download speeds on my person computer, since there are so many personal devices in the house. This revolutionized that and the difference is impeccable! I was also worried if the setup would be difficult but its really simple as well! I went with the 3 mesh system to make sure I was getting the full coverage in my home. If you really want the best out of the wifi your paying for, I would definitely recommend this mesh network system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    A Happy Nerd and his Wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent and provide great coverage throughout my home. I love the size they are not bulky, and you barely notice them placed around your home. I get excellent speed as well , and the app is very easy to use as you add device's , naming and assigning a device type. Very Pleased with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the eeros pods to extend WiFi signal to my office inside my detached garage. The garage is about 50ft away. And I honestly will say, I did not think these pods would do the job. But I am happy to report that I was wrong! These eeros pods are amazing! I work from home and have multiple items connected in my garage, work laptop, tv, phone, iPad, and a PC and they all work! All at the same time (I had them all going for testing purposes). I have not had any connection issues since installing the pods, the connection is strong and constant. I had T-Mobile 5G internet and it was spotty at best. I could never get constant connection and many times nothing would connect to the network. I’m happy I purchased these pods. I had no idea which ones to get, not super tech savvy when it comes to home networks but I’m happy I chose theses. Being 50ft away from the home I really did not think I would get any signal. I was amazed how well they work and how easy it was to set them up. I 100% recommend these pods to anyone looking to expand their WiFi signal Away from your home. This is one of the best purchases I have ever made, wish I would of made it sooner! I added some screen shots of the speeds Im getting in the garage throughout day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Wifi mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the eero Wi-Fi mesh system from Best Buy, and I couldn’t be happier with the results. Setup was incredibly straightforward, thanks to the intuitive app that guided me through every step. Within minutes, my entire home had seamless Wi-Fi coverage. The speed and stability have been impressive — no more dead spots or buffering issues, even when multiple devices are connected. It has drastically improved my online experience, making streaming, gaming, and working from home much smoother. The eero system also offers great parental controls and security features, giving me peace of mind. Overall, a great investment for anyone looking to boost their home Wi-Fi coverage. Highly recommended!”

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 4 out of 5 stars

    Easy and fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use with the app. Only complaint is that it devices don’t always connect to the closest eero and it blocks some apps on mobile devices. Other than that worth the money. It has helped the speed in my TVs and my work.

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength
    Cons mentioned:
    Buffering

    Rated 5 out of 5 stars

    Eero =no more buffering

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great! Used to have problems in far rooms but now great signal and no buffering on any device.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eero review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to be giving better internet connection throughout the house. However, I was unable to benefit one room because it warned me that the signal would be too weak.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi NathanK. Thank you for your feedback on the eero 6 system. I'm sorry to hear that you've been unable to fully reach one of your rooms. Each eero 6 node provides coverage up to 1,500 sq. ft. Depending on the layout of your home and the materials used in its construction, more eeros could be needed. For now, here are some troubleshooting steps that may remedy your issue: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Eero Mesh WiFy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero has been working great. I struggled a little bit when getting it set up in my house (I'm not super tech-y) but the Eero help line did a GREAT job working with me - they were super patient. The Best Buy Purchase of Eero was a good one- I have got great range for my WiFy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wi-fi signal for 200 feet.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Increased my wi-fi signal by 200 feet to my metal building. My RING security system works perfect with a strong signal thanks to eero system.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eero 6+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent internet system. Really fast and cover the entire house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This EERO mesh system worked great and helped me resolve my slow Wi-Fi signal in my 1290 sq ft condo due to the concrete walls. I was struggling before to obtain enough signal strength for my exterior front door Ring doorbell. Now I'm well satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Easy setup, fast speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install. However, if you need assistance, their tech support is EXCELLENT, and no waiting. The main ‘gateway’ unit plugs into your modem, and the others are spread out through the house and just plugged into any 110 outlet. You can see by my speed of over 500 how fast it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Easy to Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a product that would boost the Wi-Fi signal so that we could stream without buffering. The eero works perfectly! The price is good (midrange) for a mesh system, and it is simple to install. I am not tech savvy and I had both devices installed and working in about 15 minutes. (The hardest part was typing in the Wi-Fi name and password.) The instructions are clear and well-written to make it as easy as possible. It works by connecting one device to the router and putting the other somewhere in the house where the Wi-Fi needs to be stronger. The eero system also can add additional devices; I don’t need this as the 2 in the pack are doing the job, but it was an option that I considered when deciding which mesh product to choose. The eero system works great; I haven’t had any problems with buffering, especially during the day, and I can log into steamers like Hulu and Netflix on my smart tv when before, it sometimes wouldn’t even load. I feel like I got a great deal for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Greatly improved Wi-Fi. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better then My extended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want the golden nugget and the answer to our WiFi instability. The speeds are no better then we had and are inconsistent. We have not experienced the drops or lags as much but we still have them. It’s still early so I will come back to add to the review. The packaging is awesome. The setup is easy but really there are no explanations on the settings or what to expect or how it should work. I think the WiFi jumps from one pod to another but not sure. The packaging is really awesome and the pods are well designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi problem solved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had serious wifi issues in my 150 year old house. 3200 square feet of petrified wood walls and cast iron plumbing everywhere. Tried range extenders and Tri-band routers. Nothing could hold up to the demand of six people and wireless devices everywhere.(25 plus) Super easy install on the new mesh system and all issues solved. Haven’t missed a beat with 4 gaming systems, 6 smart phones, four smart TVs , 3 Ring doorbells, etc etc you get my point

    I would recommend this to a friend