Customer Ratings & Reviews

There was an app bug that prevented the installation from going smoothly. As usual, it was one of those things that happen to only me. Tech support was really good. There were no previous cases. eero manually configured my units and got me going. Before tech support was able to get back to me, an App Store update was released. Downloaded the update and all was good. Not perfect, but the rapid fix to the code was impressive. I’ve used two other range extenders (comcast and at&t). Those were both total just junk. Always breaking, unreliable signals, and terrible customer support. (Totally expected based on all their other worthless products and service. eero is 100x better!

I want the golden nugget and the answer to our WiFi instability. The speeds are no better then we had and are inconsistent. We have not experienced the drops or lags as much but we still have them. It’s still early so I will come back to add to the review. The packaging is awesome. The setup is easy but really there are no explanations on the settings or what to expect or how it should work. I think the WiFi jumps from one pod to another but not sure. The packaging is really awesome and the pods are well designed.

Great product. Increased my wi-fi signal by 200 feet to my metal building. My RING security system works perfect with a strong signal thanks to eero system.

So easy to install. However, if you need assistance, their tech support is EXCELLENT, and no waiting. The main ‘gateway’ unit plugs into your modem, and the others are spread out through the house and just plugged into any 110 outlet. You can see by my speed of over 500 how fast it is.

Super easy to install. Greatly improved Wi-Fi. Highly recommend.

I had serious wifi issues in my 150 year old house. 3200 square feet of petrified wood walls and cast iron plumbing everywhere. Tried range extenders and Tri-band routers. Nothing could hold up to the demand of six people and wireless devices everywhere.(25 plus) Super easy install on the new mesh system and all issues solved. Haven’t missed a beat with 4 gaming systems, 6 smart phones, four smart TVs , 3 Ring doorbells, etc etc you get my point

[Employee of bestbuy] I stay in a 2 story home with a family of 5 and I really struggled getting those upload and download speeds on my person computer, since there are so many personal devices in the house. This revolutionized that and the difference is impeccable! I was also worried if the setup would be difficult but its really simple as well! I went with the 3 mesh system to make sure I was getting the full coverage in my home. If you really want the best out of the wifi your paying for, I would definitely recommend this mesh network system.

Love this system, it works incredibly well. I am impressed that the wifi-mesh signal is giving me great speeds throughout the house. I don’t like that each pod doesn’t have an Ethernet out option. Only the main router had two Ethernet ports. I am getting really good signal and about half speeds in the furthest locations. Great product!

Startup was done under 10mins. If I had not connected it in the wrong port the 1st time it would have been less LOL never the less after operator error, EERO picked up my internet and started working immediately moving my WiFi bars completely up almost instantaneously! After the hub was setup it continued to remind me to setup the other two and offered advice as to where they might best benefit. Although I appreciate it, I still chose my locations. Thank you though. I cannot say anything negative it has been working wonders in the 24hrs I’ve had it setup. Nothing has dropped, none of my games have lagged or stopped with the “connection interrupted” message. Movies are streaming at 4k with no distortion, it is worth every pretty penny. I luckily picked this pretty gem during Black Friday so it was only $170 ! Don’t hesitate as I did the first week. Make the purchase. Worth it !

The install and set up was the best. It was so streamlined and user friendly. Love the ease of connecting devices. The ability to control devices and name devices keeps our network organized.

Loving this product. I have had it for a week and it works wonders. After a recent move, we had an issue with wifi connectivity. Our wifi only worked in part of the apartment, the other part was a dead zone. After getting this booster and extenders, I have no issues and the whole apartment has great connectivity. I have one set up in the main bedroom next to the Optimum gateway, one in the second bedroom in the middle of the apartment and the third in the kitchen towards the back of the apartment. Truly a lifesaver for us since we all work from home! Would definitely recommend to those facing issues with wifi nor covering your whole apartment/house.

Excellent internet system. Really fast and cover the entire house!

I purchased these to get Wi-Fi out to my pole barn. the setup was very simple. I did have to install a port hole due to the fact that the metal barn stopped the signal. I am very satisfied with these.

Eero has been working great. I struggled a little bit when getting it set up in my house (I'm not super tech-y) but the Eero help line did a GREAT job working with me - they were super patient. The Best Buy Purchase of Eero was a good one- I have got great range for my WiFy

Works very well! Our whole house has good internet speed. Recommend this product.

These filled a couple of "blind" spots in the 3800 square foot. 2-story house where our traditional wifi did not provide strong coverage. The eero did a great job with plenty of strength throughout all the house. Also, it was trivial to set up - amazingly easy.

My technician was very helpful in explaining the product. He practiced social distancing upon entering and during the installation process. I look forward to using faster and secure internet. Thanks you Best Buy for offering your customers state of the art products and customer service.

Helped my internet tremendously, the 2 satellites are awesome, well worth the money and looks wonderful compared to the old provider modem and tower.

Very good upgrade from time capsule, Better streaming speed. Only wish I could assign devices to a specific eero (eero plus). But very satisfied with the price and ease of setup.

These work great so far. What we love about them is we can put one in our garage which is metal siding and it works. We get internet out there now.