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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2046 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the Pro 6E Tri-band Mesh Wi-Fi 6E System (3-pack) for its ease of use, improved speed, and reliable performance. Many appreciate the great coverage and easy setup process. However, some customers have reported occasional signal drops and expressed a desire for more ethernet ports and custom features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,046 reviews
  • Rated 5 out of 5 stars

    EERO Mesh WiFi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi product. I have suggested EERO mesh systems to many friends , work clients. Interface is simple combined with powerful range without packet loss or latency. Impressive technology

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mesh system for 1 Gig internet service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and big upgrade from former eero 6 mesh system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup , strong WiFi signal.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up with the app was incredibly easy. I placed one router on each of the three stories in my house, ensuring strong WiFi signal coverage throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 3 out of 5 stars

    Eero

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like it, but my devices wouldn’t stay connected to it. The set up was very easy, in fact, I really appreciated that it told me if the location of the satellite was good or bad. The only problem I had was that my devices were constantly needing to reconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for improved internet. If your internet provider offers higher speeds, this works to expand the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Simple, fast speeds, and reverse compatible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned it may not work with my current eero network. It did no problems. I had the previous eero pro system. This was easy to add/set up and allows me to leverage my multi-gig broadband. Great coverage and performance. The unit wired to my gateway locks in at 2.5G.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Extremely Effective and Affordable! A win-win!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value! Provided the internet boost that we needed for our large rural home! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Mesh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and setup was easy! Covers the whole house. Great speeds in all areas of yhe house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Whole Home WiFi Coverage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This eero router is amazing. Its signal reaches throughout my entire home and when combined with other eeros, the strength of the signal is insanely good. Absolutely love the ability to manage my devices and WiFi from anywhere with the eero app. Totally recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 1 out of 5 stars

    Eero Pro 6E turned out to be a defective device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros and Cons: o Pros:  1) Easy to set up. It was a hassle-free experience.  2) Supports the latest Wi-Fi 6E standard.  3) Tri-band design for efficient performance.  4) Built-in Zigbee to connect various smart home devices directly to the Eero Pro 6E. It can serve as a central hub for your smart home ecosystem.  5) 2.5Gbps input port. o Cons:  1) No WPS (Wi-Fi Protected Setup).  2) Limited Ethernet ports.  3) Shorter range compared to some competitors' specification Verdict: If your main considerations are simple setup, reliable performance, and seamless smart home integration, the Eero Pro 6E emerges as an outstanding option. I configured the guest network and migrated all my IoT and entertainment devices to it. This strategic move reduces their vulnerability to potential threats to my main PC and laptop. However, the device encountered issues. Furthermore, the support experience was subpar. Consequently, I decided to give it a one-star review. The crux of the problem lay in my guest network repeatedly going offline, affecting all my IoT and entertainment devices. On Wednesday, February 21, I contacted customer support. They promptly responded on February 22, recommending a soft reset to address the issue. Unfortunately, the soft reset failed to resolve the problem. My network connection continued to drop, leading me to attempt a hard reset. Regrettably, even the hard reset proved ineffective. Despite my repeated pleas for guidance, there was no further response from support. Frustrated, I ultimately opted to return the product to the BestBuy store. The ironic twist? On March 21, 2024, support finally replied, offering the same ineffective solution as if it were day one: to perform a soft reset. This inadequate level of support is particularly frustrating, especially when you’ve invested nearly $400 in purchasing two Wi-Fi mesh devices.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    What even is WiFi

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    Best Buy Employee
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Main unit sits in bedroom. Forgotten it’s even there. WiFi just works and I never really think about from where. Funny. Easy set up by the way.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I buy those, already have 2, and they are great!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a “Pro” device, personal data concerns

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited about a Wi-Fi 6e router at a great price, but with that price comes some very large limitations. Was coming from a Velop Wi-Fi 5 setup prior. Here are the limitations: - No browser interface to manage router, must use app - WPA3 support is beta, is really WPA2/WPA3 not WPA3 Personal - No ability for advanced network management, can’t configure a MAC address filter, which bands are in use, channels, anything - No ability to manually configure device prioritization Here are the privacy concerns: - By default, your email address and name are used and uploaded to Facebook to be used for targeted advertising not only by Eero, but any advertisers that uses audience targeting. You have to email them with a specific subject line to opt-out - By default, you are enrolled in a trial of their Secure service, which further uses your personal data - Your device unique IDs are collected and used for targeting products and services to you. This unique ID allows advertisers to create profiles and link activity across 3rd parties - Eero collects the unique IDs and MAC addresses of all devices that connect to your network With an extremely limited ability to manage advanced settings, no ability manage the device from a browser, you can only use the app, no ability to see detailed logging of traffic on your network or what the router actually is doing, limited support for WPA3…you would be better off spending more money and getting a Wi-Fi 6e router that does not obscure it’s management functions and logging and provides finer-grained control over configuration. This is not really a “Pro” device. If you are a novice and want an inexpensive 6e router and are not concerned about your personal data, then this is not a bad option. If you want more control over your network security and desire more transparency, try a device like Linksys Atlas AXE8400. That is what I am replacing this with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Stable internet connection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet connection has greatly improved since purchasing the eero system. I no longer have to worry about an unstable internet connection message during Zoom meetings.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Better then gen 2 mesh you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like it could be better. But it's a lot better then gen 2 nest mesh

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and fast internet speed and download speeds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The diffence was phenomenal!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced 4 Google Mesh routers with 3 eero Pro 6E routers and my download speed doubled (200+ Mbps to 400+ Mbps). I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Mesh Netowrk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use this converted our home from a wifi network generated by a telcom router / gateway to a meshed network with broadcasting points through out the house not just where the router gateway is located. The erro app helps you manage the devices connected to your network and allows you to monitor network speed and other aspects

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome upgrade.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2-3x the speed of the previous router as tested at speedtest.net Easy installation, plug and play, and account set up easy using amazon. Looks great to leave out in the open. Online reviews gives it thumbs up for having the lastest and upcoming protocols and no bottlenecks like the nests. bought on a black friday deal. Con- parental controls are subsciption based.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 4 out of 5 stars

    Eeros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy! The wifi works well. You can place anywhere you want around the house.

    I would recommend this to a friend
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