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Customer reviews

Rating 4.4 out of 5 stars with 7255 reviews

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Rating by feature

  • Service

    Rating 4.4 out of 5 stars

  • Professionalism

    Rating 4.5 out of 5 stars

  • Expertise

    Rating 4.4 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers praise the Electric Range Installation for its overall performance and installation speed. Some customers appreciate specific features, and the perfect fit. However, some customers have experienced issues with leveling and alignment, and a few reported damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 238 Showing 4,741-4,760 of 7,255 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s service is very good and service was friendly to person.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wished they would have called

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told they would call me prior to appointment to confirm, but never got any call the day before or the day of. They came just before the window of appointment time ended so I was worried. They did do a good job getting old one out and new in quickly, but left it a little far from being pushed all the way in like I would have liked before they left.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ended up putting it in ourselves

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't wait for installation. Was postponed due to Corona Virus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all Took care not to scratch my new floor, everything went perfectly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very professional, quick and provided us an overview on how to use the product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electric range installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric range installation seems to be done properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! They were here on time. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys did a great job carrying the range up to my condo and installing it with care and patience. Very satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly and got our stove setup without any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and polite. They spent a lot of time installing and leveling the stove. Well worth the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Range Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electric Range Installation. Delivery and installation was done with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great installation. Very quick and simple. Very nice guys

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awful service, was not installed properly and I had to return the item. I was not refunded for the delivery or installation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done very professional. Called ahead. Very happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with installation of my new range. Employees were professional and friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice delivery guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new oven/range put in by the subcontractor that Best Buy uses. Overall they were very friendly. I took away three stars because of three main safety issues: 1) They failed to level the stove properly. 2) More importantly they used only one screw on the anti-tip bracket. I mentioned this to them during the install and I was told "It'll be fine". Sorry, but I'm not risking my family's little ones on this. I pulled the stove out after they left and properly anchored the bracket to the floor and wall. 3) I also discovered that the installers didn't properly route the power cord and it was pushing against the storage drawer at the bottom. Not only would the drawer not fully close, but over time, vibrations could have allowed it to wear through the insulation causing a shock hazard. I would recommend anyone having something like this installed, that they watch the installers like a hawk. Don't trust your safety to people that have not true vested interest except for getting to the next job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Range installation.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and experienced technicians came to my house. Quick and easy installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Range installation

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went great. The two guys were very professioal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars! Installers arrived early, were very personable and very careful.

    I would recommend this to a friend
  • Cons mentioned:
    Leveling

    Rated 1 out of 5 stars

    BLOTCHED INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I requested it, the installer didn't want to bother to properly level the appliance. Just adjusted the front feet without a lever. so, the range is NOT level. We are seniors and will have to level it ourselves at some point unless you send someone back who may oblige. Levelling these heavy appliances is no easy task and my husband just had a serious heart surgery. This is second time I encounter installers who just want to go fast and cut corners. So, all in all, installation was not thorough.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

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