Customer Ratings & Reviews

Great crew! Installed without issues. Would hire again.

Installation was awesome done in a timely manner. The two movers were very helpful

Guys were great taking out old and installing new Range.

Excellent service. Excellent service. Excellent servExcellent service.

Great guys super fast installation!!!!!!!!!!!!.........

Although the prices (especially for the range) were great, the experience was so poor that after 6 weeks of trying to resolve it, I've decided to cancel my order and look for the two items elsewhere. I have spent lost time from work, spent countless hours on the phone with various geek squad reps (I lost count of how many) and I still could not resolve the issues. First dishwasher purchase I made was a complete failure. It was cancelled without explanation, then when I tried to understand why, I kept getting a different answer. They ranged from "you canceled it" to "we lost it and have no idea where it is" to "the store made a mistake and lost it" to "it will be there tomorrow" to "we ran out of the model I purchased" (even though I bough the floor model), to finally "we damaged it during transit, you'll need to buy another one because we do not have that model anymore." So I did, a more expensive model but I did get some break on cost, even though it still was significantly more expensive then I had originally paid for the damaged one. Then my oven wasn't delivered because they had "run out of power cords". There may have been another cancelation or two in there somewhere, but finally came the day of delivery and the installer of the dishwasher came in, walked into my kitchen. Took two quick measurements and said that my bosch was too tall and would likely not fit. In fact, the left side would fit but the right side was about 1/4 inch off. He listed the dishwashers I should avoid (basically all the dishwashers BestBuy carries). I suggested helping him remove the range which was next to the already existing dishwasher to give him more room and potentially easier access to install it and he wasn't interested. He left. He was over for maybe 3-5 mins, if that. I never even saw the box. I called BestBuy who told me that isn't how it should be and was going to call him to come back and try. I didn't want that considering he didn't look interested and at that point I didn't trust him. They said they would reschedule with another installation crew. I then changed my oven delivery to match the day the dishwasher was to be installed. So fast forward another two weeks and the night before the install, i get a call from the same guy who came the first time. I called BestBuy and asked why didn't they follow through because they promised they would send another installation crew. After being on the phone for easily and hour or two, they said they could reschedule it with another crew but that it wouldn't happen the day they promised... I purchased my appliances on January 11th and not it was the 21st of February! I decided to just cancel both orders because I a) can't trust BestBuy will follow though and b) why would I support a corporation that is so grossly dysfunctional. After being a loyal customer whose bought TVs, laptops, iPads, iPhones, computers, entertainment systems, smart watches, toner, printers, you name it all from BestBuy, I have decided I will begin supporting local retailers who actually will welcome my business and fix issues in a reasonable manner.

Guys did a good job on the installation. They were on time and finished pretty quick. Very happy with the installation.

Easy to follow installation. Will purchase again of needed in the future

Purchased for our Home. Great Purchase, Good product. Would highly recommend.

The guy that installed the stove was very knowledgeable and friendly.

The guys were really good installing the stove. Quick, clean and friendly

Two guys came to install. It was quick and they were courteous. They wore masks.

Very professional. Took time to explain how to use the range

The installers were on time, very polite and worked quickly. I would recommend installation by Best Buy anytime.

Everything was great. Communication . price and the techs were awesome.

The guys used great care when installing the stove, were very friendly and helpful as well.

Great service. Polite and made sure installation was done properly. Will never buy anywhere else for appliances.

They did a great job, I wasn't the one here when they came, just going by the info I got.

The service was extremely fast and they delivered on time

Good job boys you guys are the ri g of Honer. Go big blue