Customer Ratings & Reviews

Installed in a timely manner with the friendliest of technicians.

The guys did a great job!!! No fuss, no muss. Thanks Best Buy!!!

2 guys came to remove the old one and installed the new range, they did a good job

Ty ty Excellent Job and replacing with bad one am grateful.

Employees did a great professional work in installation until I saw it had a scratch on it

In and out within 5 minutes to install new stove, love this item.

The guys called to inform me on ETA; were in and out. Delivery was on time and worked with my schedule. Very professional and worked fast. I made it to my job on time.

the person called me one hr before he arrived giving me time to notify the person that will be there. they installed it perfectly and cleaned up the area.

Installation was scheduled and installed. During the installation they had to adjust the back legs. While adjusting the back legs, the installers scratched my refrigerator! Now it has a black scratch on a grey side! Not happy about that!

For the price this is a great deal. I am really enjoying the ease of cleaning the smooth top range.

We really like this new electric range, the only negative part about this is that the turning knobs are made out if plastic !

Getting my new stove installed was one of the worst things I’ve ever heard experienced in dealing with a service to my house. even though I explained upfront to the salesman with a picture, fully describing that I’m going from a drop in installation into a slide in installation, no one was prepared for the situation who showed up at my house. there was a lot of confusion about exactly what it was Best Buy’s procedure and process. During a phone call to a corporate number, it was revealed that the corporate person was convinced that geek squad guys (the guys who actually cut cabinets), did not exist. I finally had to show up again at the store to talk to the manager to finally get someone who could come out and make the modifications to my countertop and cabinet in order to complete the installation. I informed him that it was my personal opinion that everyone involved, including subcontractors, needed to have a lot of training. just to be clear this is a critique of the installation process and not the actual stove. I’ve had the stove for a couple of months and it works well except for the air frying. I don’t know why they say that the stove does not need preheating. There doesn’t appear to be any better heating and convection process on the air frying versus just the normal convection cooking.

Love it...they installed with no problem. And was really polite and careful.

Well I am very surprised We have a gap at the back of our new stove. Very worrisome that something could fall behind the stove. After researching on this it is a big problem. I went down to Best Buy today to speak with someone. He said they have no kits in stock to fill in the gap. I think after buying 3 new appliances from you folks. You could of told us about this. That way we could of purchased it ahead of time Incase we would of needed it. If anyone has a suggestion I would appreciate getting in touch with me. Just to be clear we had to cancel delivery on our appliances several times because of Covid. Our contractors were behind on getting their products. So we took delivery on May 27th.

Love it so far. Never had a glass top before and it heats up quickly.

The guys were very professional, prompt, clean up after themselves.

I purchased a new range for my mother's apartment. I purchased it with installation. It was delivered on time, but the installers didn't bother to level the range. They left it with the rear significantly lower than the front. So obvious I noticed it in the first photo my mom sent. I spoke with someone at Best Buy immediately after the delivery. They told me someone would be out to finish the job on Saturday or Tuesday...I've heard nothing back. Very disappointed with this lack of basic service. Is a 77 year old woman expected to level the range herself?

Very friendly, professional installers. They did a good job.

My stove has huge dent piece missing out of glass liner dent on door as well. Not happy! I do not want to rate guys. They seen it first, and i do not know if they had any controll over situation. I do not k ow if this product would good choice or not. Hard to know with all the damage

Very careful Communicated the process of install Careful to measure before installing the range