The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
Rated 5 out of 5 stars
Love it! It’s a keeper!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, I’ve had the washing machine in a month and I think it’s the best one that I’ve ever had in my life. It washes great. Love all the options in the spin cycle works fantastic!
Hi Susan, I’m truly sorry to hear that your appliance worked once and then quit on you. That’s incredibly frustrating, especially when you can’t get through to Best Buy for help. We know how stressful it is to feel stuck without support, and we want to make sure you’re taken care of.
If you haven’t already, please reach out to us directly so we can look into this right away. You can connect with us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here to help.
Special Holiday Hours: • Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET • Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET • Monday – Friday: 8:30 a.m. – 8:00 p.m. ET • Saturday: 9:00 a.m. – 6:00 p.m. ET
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out through Live Chat or by calling us at the number above.
Thank you again for sharing your feedback, and I hope the rest of your day goes much more smoothly. – Maico
Brand response from Electrolux Canada
Posted .
Hi Susan, I’m truly sorry to hear that your appliance worked once and then quit on you. That’s incredibly frustrating, especially when you can’t get through to Best Buy for help. We know how stressful it is to feel stuck without support, and we want to make sure you’re taken care of.
If you haven’t already, please reach out to us directly so we can look into this right away. You can connect with us via Live Chat on our website or by calling our Customer Support team at 1-800-374-4432. We’re here to help.
Special Holiday Hours: • Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET • Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET • Monday – Friday: 8:30 a.m. – 8:00 p.m. ET • Saturday: 9:00 a.m. – 6:00 p.m. ET
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out through Live Chat or by calling us at the number above.
Thank you again for sharing your feedback, and I hope the rest of your day goes much more smoothly. – Maico
Rated 1 out of 5 stars
piece of garbage
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
My first electrolux washer stopped spinning properly after about 9 months. After being screwed around for 6 months, they gave me a new one. 6 months later, same problem.
We’re truly sorry to hear about the repeated issues you've experienced with your Electrolux washer. That’s understandably frustrating, especially after going through a lengthy replacement process. This is not the kind of experience we want for our customers, and we sincerely apologize for the inconvenience it has caused. Your feedback is important, and we’ll be sure to share it with our team. Should you have any additional questions or concerns, please don't hesitate to connect through phone call at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Jessica
Rated 1 out of 5 stars
Quiet, washes clean, prone to mold, cheaply made
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Owned for 3 years. It's quiet, washes clean, has program options. Detergent drawer does NOT clear out water, mold after 2 weeks, unless you remove entire drawer and wipe everything down. Drawer handle broke off after 3 years, $250 to replace. Do not recommend
Thank you for reaching out to share your experience with the washer. We understand how frustrating it can be when the design of a product affects its usability, especially with issues like water retention in the detergent drawer. The persistent water in the compartments may be due to a few factors, such as improper drainage, a blocked siphon, or even the design of the drawer itself not allowing for complete drainage.
To resolve this, we recommend checking for any blockages in the drainage pathways and ensuring that the drawer is seated properly. Regularly cleaning the drawer and its components can also help minimize water buildup. If these steps don’t resolve the issue, don't hesitate to connect with us via Live Chat or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
Rated 5 out of 5 stars
Great item
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for clothes and for a smaller space. A little more pricey for needing a smaller size but works amazing
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a a small washer! But it was perfect for our laundry room. I would advise getting the pedestal if you have the room for it as it is pretty low to the floor otherwise. It cleans great!