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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 33 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers frequently mention the 6-Cup Rice Cooker with Steam Tray's ideal size for individuals or small families, its ease of use and simple cleaning. Many appreciate the rice quality, finding it cooks various grains well, and the added benefit of a steaming tray for vegetables or fish. Overall, the product receives positive feedback regarding its value for the price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
  • Pros mentioned:
    Steam tray

    Rated 5 out of 5 stars

    Rice cooker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it just yet, but can not wait to make some rice and a small side of steamed veggies

    I would recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Thank you! Your feedback is very important to us and is greatly appreciated. Thanks for making Elite part of your home, enjoy!


      Elite by Maxi-Matic Customer Care Team

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rice cooker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small and convenient if you only want to make a little bit of rice at a time.

    I would recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Thank you! for taking the time to review the Elite Gourmet Rice Cooker. Your feedback is very important to us and is greatly appreciated. Thank you again for your time!
      Elite by Maxi-Matic Customer Care Team

  • Pros mentioned:
    Value

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, great value. I recommend it. Nice quality too

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Rice cooker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my small family. Rice cook fast easy to operate

    I would recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Thank you! for taking the time to review the Elite Gourmet Rice Cooker. Your feedback is very important to us and is greatly appreciated. Thanks for making Elite part of your home, enjoy.

      Elite by Maxi-Matic Customer Care Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    rice cookware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to use. quick to cook the rice or veggies.

    I would recommend this to a friend
  • Pros mentioned:
    Rice quality

    Rated 3 out of 5 stars

    decent for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cooks rice pretty good but don't leave it plug in after it is done cooking it will burn the bottom of your rice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6cupRICE

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect rice everytime. Strong glass lid. Have not used the steam tray as I bought it mainly to cook rice. Great purchase for the price too.

    I would recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Your feedback is very important to us and is greatly appreciated.

      Thank you again for your time!
      Elite by Maxi-Matic Customer Care Team

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reyes is not an easy thing to cook so this will come in very handy. It’s small easy to store it is just an excellent value. I recommend every kitchen has this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works okay for rice. the liquid really boils up so I not sure how to use the steam tray without your food taking on the flavor and the liquid of the recipe below it. will continue to play around with it. thought i was going to be able to make more (2 parts of dinner) at the same time, but maybe a larger/taller unit would have been better.

    No, I would not recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Thank you! for taking the time to review the Elite Gourmet Rice Cooker. Your feedback is very important to us and is greatly appreciated. If steaming while making rice, place the steam tray over the rice as it cooks, making sure to check food every so often for doneness.

      Thank you again for your time!
      Elite by Maxi-Matic Customer Care Team

  • Rated 2 out of 5 stars

    Disappointed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price but, takes a long time to cook rice and still has water in pot. Rice tasted just okay.

    No, I would not recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Thank you! for taking the time to review the Elite Gourmet Rice Cooker. Your feedback is very important to us and is greatly appreciated.

      The various types of rice (brown, wild, jasmine, etc.) may have different cooking requirements and require longer cooking times and/or differing amounts of water. To achieve the best results, refer to the individual rice package instructions for cooking suggestions.

      Thank you again for your time!
      Elite by Maxi-Matic Customer Care Team

  • Pros mentioned:
    Rice quality

    Rated 1 out of 5 stars

    Wrong size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rice cooker is good! Bestbuy service great as always. But i received a 3 cups size instead of 6 cups size. Didn’t realize until try to use first and the boxes were gone to return... kind of frustrating!

    I would recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,

      Thank you! Your feedback is very important to us and is greatly appreciated.

      The maximum capacity of this unit is 3 cups uncooked rice (2 cups if using brown rice) which yields 6 cups of cooked white rice (4 cups cooked brown rice).

      Elite by Maxi-Matic Customer Care Team

  • Rated 2 out of 5 stars

    Elite Gourmet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sticks when cooking rice. I tried several method with less or more water at the end the rice stick stick to the bottom of the pot.

    No, I would not recommend this to a friend
    • Brand response from Elite - Product Expert
      Posted .

      Hello,
      Rinse rice to remove excess bran and starch until the water is clear. For softer rice, let it soak in water for 10-20 minutes.

      Elite by Maxi-Matic Customer Care Team

  • Rated 1 out of 5 stars

    not recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes more time to cook. rice always sticks to the bowl.

    No, I would not recommend this to a friend
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