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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Ember Temperature Control Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, I love it. I haven't had the time to play w the app and figure it all out yet. so far, so good though. I find that it keeps my coffee warm but not hot. I am guessing there's a way for me to adjust the temp using the app. I just haven't had the time to play with it yet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heated Cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Heated cup for coffee. It is fantastic. It is a little heavy if purchasing for and elderly person…!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Work from home best friend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic value. I work from home and love my Ember mug. I had the first version and it lasted me for roughly 3 1/2 years, it was time to upgrade and the copper V2 edition is sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best mug ever!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug outlasts your back-to-back meetings! No more ending your conference calls and going back to a cold cup of coffee. Easy to clean, maintain and charge. Have had this mug for 5 months now with daily use and have not encountered any problems whatsoever. Love this mug!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for coffee lovers!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive mug for sure but if you're someone like me that drinks coffee all day long then this is a nice to have. Keeps drinks nice and hot! Quality of the product is too notch.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    A must for coffee drinkers

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gift for someone who loves hot drinks but takes too long to finish them. It keeps the drink warm to a preferred temperature and you can personalize the light to your favorite color

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great, keeps my coffee at the exact temperature I like until it’s gone

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bought 5 more Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing no more reheating my coffee in microwave

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth having to hand wash.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical, but this has been great. It keeps my drink warm all morning, and even remembers my preferred temperature when I don't have the blue tooth on. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Absolutely Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    an absolutely amazing cup for every perfect sip. i love it, didn't know why i didn't get this any sooner. always finish the last sip before battery runs out, makes it even that much better. every hot beverage drinker should have one, this would make a perfect gift for all coffee & tea lovers.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Best Buy Employee

    Rated 5 out of 5 stars

    Love it!

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time purchasing this mug because they are just that great! I’ve had my first one for a couple of years and it’s going strong, this time i’m gifting one.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great mug, go big.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug, wish I'd bought the bigger 14oz version, though. Android app works well enough to setup, but loses contact with the mug until force-killed. That doesn't affect the actual usage of the mug, though. The LED still shows when the mug's content is at my perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    One of my favorite Gadget

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Love my ember mug more than I can even describe. I like to sip my coffee slowly and have always been frustrated when it starts to cool too much. I take my ember on my morning walks with my pup every day. My only complaint is the lack of lid, even at home I like to keep my coffee covered to avoid dust.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chrisg, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about having a lid for this model - we'd be happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Definitely worth the buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup I’m a slow coffee drinker I like to enjoy it and this cups keeps my coffee at 143 til the very last drop I love the fact that you don’t have to go into to the app every time to turn it on it automatically sense when there’s liquid in the cup like what that’s awesome

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - if you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm it up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, I bought this for my wife because she gies to thr microwave like 5 times to reheat the same cup of coffee. Turns out, I was right, she was tired of doing that too, haha. She absolutely loves this new cup. She says it is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this mug.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this mug. It keeps my coffee at the desired drinking temp for long enough to drink it with small children around. Iykyk.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best part of my morning

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little mug, I can walk around outside in the mornings checking on my plants and garden sit it down and return to hot coffee. Only regret is I should have purchased the larger one

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Changed the way i have my coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I typically gulp my coffee once it gets cold…start wanting another cup in about an hour. With Ember every sip equally hot as the first sip and i am able to savor the coffee for longer duration

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps it at temperature needed. Easy to use. Thank you

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Husband loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband's Christmas gift last year. He still uses it every morning. He loves it! Being able to control the temp from his phone is a nice perk. Only thing is, coffee stains it pretty significantly even with washing. But I guess that's what you get for buying a white cup!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you so much for writing a review! We're happy to hear your husband has been loving his Ember and has been his go-to mug recently. We also appreciate your feedback and will pass this along to our team as we continue to improve! Ember

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