Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Smart Cup
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always have my coffee and/or tea warm whenever I need it! Also a great gift to give/get!!
I would recommend this to a friend - Pros mentioned:Temperature control
The best mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the mug. I can do something for a little bit and then when I come back to my mug, it’s still warm !!! Definitely would recommend
I would recommend this to a friend - Pros mentioned:Temperature control
Great idea and product
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for family! My mom had surgery and is stuck on the couch, so keeping coffee warm has been amazing!
I would recommend this to a friend - Pros mentioned:Temperature control
Pleasantly surprised!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I must say I took a chance on this mug and I am happy that I did. I like the thinnest of the mug, its not very heavy, and it really keep the fuid hot for awhile. It does stain easily, but that doesn’t bother me much.
I would recommend this to a friend - Pros mentioned:Temperature control
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup, keeps hot beverages the perfect hot temperature, would of gave a 5 star review, except I suggest buying the black color not the white, it starts to discolor inside if you use it a lot for coffee and tea
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Ember Cup review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The battery tends to not last very long. I would like it even more if there was a percentage on how long the battery has left and what the temperature is on the cup.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page directly on our website so we can help! We appreciate your feedback!
- Pros mentioned:Temperature control
What I need
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a coffee drinker and take my time with each cup. Love this product that will keep each cup hot. Just need to to keep the Bluetooth on smartphone on so I can set temperature and will get a notification when when reached
I would recommend this to a friend - Pros mentioned:Temperature control
Worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my Wife and she loves it. She uses it everyday. She said it keeps her coffee warm for hours.
I would recommend this to a friend - Pros mentioned:Ease of use
Hot cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use after charging , Good look and easy to wash
I would recommend this to a friend - Pros mentioned:Temperature control
Works great
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works really good! Heats up pretty quickly and keeps my drinks at a personalized temperature.
I would recommend this to a friend - Pros mentioned:Temperature control
For coffee or tea lovers till the last drop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product if you like to have your beverage at the right temperature till the last drop.
I would recommend this to a friend - Pros mentioned:Temperature control
Copper Finish Comes Off!!! At almost $200?!?!?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After less than two months of ownership, the copper finish is coming off on the inside. This is NOT dried up coffee it is actually the finish slowly coming off. I use it on average 5 out of 7 days per week and clean it with a sponge. I am now drinking copper infused coffee. Eawww. I am past the return policy but I plan on getting reimbursed or given another mug in a finish that won't come off.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Thanks for leaving a review! We're so sorry to see that you're experiencing this with your Ember and completely understand how frustrating this must be. Please reach out to us at support@ember.com so we can learn more!
- Pros mentioned:Temperature control
Perfect Temp Coffee for hours at a time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Wife now wants all her coffee mugs to keep their temperature like this mug can. I really wish it could be dishwasher safe, but it's a small sacrifice for the luxury of having perfect temp coffee for hours at a time.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect gift for people who drink hot beverages
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve gotten these as gifts multiples times, both the mug and the travel mug. Everyone that gets them seems to love them and say it works great
I would recommend this to a friend - Pros mentioned:Temperature control
Thing of beauty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fit and finish of the copper Ember coffee cup is first rate! This cup connected to my phone easily and keeps temperature well. I got it for my cabin so I can have warm coffee at the campfire. I am happy with this cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Paul! Wow, thanks so much for leaving such an awesome review! We are ecstatic to hear you've been enjoying your Ember and appreciate your support - Warm coffee at the campfire sounds amazingly cozy - if you ever have any questions or concerns, please let us know!
- Cons mentioned:Size
Cool cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gifted this mug to my parents. They enjoy it. It was a bit smaller than expected but it does the job.
I would recommend this to a friend - Cons mentioned:Battery life
Pretty cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and works well. The only complaint is that the battery doesn't last long and it's doesn't keep your drink warm while charging.
I would recommend this to a friend - Pros mentioned:Temperature control
Xmas gift for a coffee drinker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. I bought this for my mom for Christmas. She loves it. She wants me to get her the travel one now keeps your drinks warm while you’re sitting on the sofa watching TV. 
I would recommend this to a friend You Will Enjoy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for hot beverage drinkers. Would give it 5 stars, but taking it down 1 for the high price. Still worth a premium, but maybe just a little bit lower.
I would recommend this to a friend- Pros mentioned:Temperature control
Great idea
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With my wife working from him this has been great it keeps her coffee warm till she is finished with it. Never again having to make another cup because you forgot about it because it keeps it at a great drinking temperature
I would recommend this to a friend