Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Great for a gift!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee mug. We used them every day and keep your coffee at the right temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Perfect Coffee Mug for Slow Sippers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps my coffee at the ideal temperature for as long as I need.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. Keeps coffee as hot as you want or as cool
I would recommend this to a friend - Pros mentioned:Temperature control
Heated cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a second heated cup for my wife because she liked the first one so much.
I would recommend this to a friend - Pros mentioned:Temperature control
great mug for dad!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome gift for dad. Great for when you make coffee and forget about it for a while
I would recommend this to a friend - Pros mentioned:Temperature control
my wife loves this mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my wife she loves it keeps her coffee nice and warm thinking about buying another.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi gunner56, thanks for leaving a review! We're excited to hear your wife has been loving her new Ember and hope your collection continues to grow - we appreciate both of your support!
- Cons mentioned:Battery life
Good idea. Poor execution.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what it's cracked up to be. I set mine at 145 (max) and that killed the battery life. I got maybe 30 minutes off the base. That wouldn't be a big deal if it actually charged while on the base with coffee in it. It does not do so. The manual states that it will keep your coffee hot while on the charger and the battery won't continue to drain. Not true. It slows down battery drain while on the base but it doesn't stop it -- at least not when the mug is set to 145 degrees. Great idea. Poor execution. This is the second gen so hopefully "charge on base while coffee in cup" is a feature they'll add for 3rd gen. I'll rebuy it then. Ember told me it "shouldn't go down in charge while on the base" but it did and fast enough to drain what was left so I returned it as defective.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Fred, thanks for taking the time to write a review and providing this feedback. We are sorry to hear about the experience you had with your Ember. We're always are looking to grow and improve so if you have any other concerns, please email [email protected] so we can learn more!
- Pros mentioned:Temperature control
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very convenient I love it so much it keeps my coffee very hard at all times
I would recommend this to a friend - Pros mentioned:Temperature control
Given as a Gift
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review."life changing" - having hot coffee for hours is huge plus...no more microwaving
I would recommend this to a friend - Cons mentioned:Connectivity
Wanted it for so long, big disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.would not stay connected, not a way to start your morning
No, I would not recommend this to a friend - Pros mentioned:Temperature control
App needs work
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for what its supposed to do. Which is keeping your coffee warm. However the app to manage it is terrible. Its such a pain that it deters you from using it. Half the time you have to repair it or redo all your settings/set up.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Coffee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my wife. Thought it would be a good flex in the office and it was
I would recommend this to a friend Replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was to replace my original Ember mug purchased over five years ago.
I would recommend this to a friend- Pros mentioned:Temperature control
Awesome Ember Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome mug. Keeps my tea hot for quite some time. An expensive item but worth it.
I would recommend this to a friend - Pros mentioned:Temperature control
Ideal buy for coffee lovers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice gadget for coffee lovers. You can adjust the temperature of the drink with the app
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave us this awesome review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
A Must Have Morning Mug!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is awesome! Never have cold coffee ever again! This is also a must have if you have kids!...lol!
I would recommend this to a friend - Pros mentioned:Temperature control
Very Neat Product!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift and they love it! Very simple to run through their phone and keeps their drink of choice warm!
I would recommend this to a friend - Cons mentioned:Size
Nice gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife likes it sometimes for tea. Little small for anything else and the bigger one is way overpriced.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi KCk1, thanks for leaving a review here! We're happy to hear your wife has been loving her Ember and appreciate the feedback in regard to price and size - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
ADHD’s best friend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this thing! As an ADHD coffee drinker, this mug makes my morning cup infinitely more enjoyable.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi jimbokimbo, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
A Wonderful Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a birthday gift and it was big hit. A wonderful choice for any lover of hot beverages.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you received the Ember as a birthday gift and have been enjoying it since! If you have any questions or concerns, please let us know. Thank you for your support!
