Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
Best mug ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mug ever. Gave it to my husband for his birthday. He thought, oh great, another mug. But it's all he uses now. It keeps his coffee hot while he works. He just loves it.
I would recommend this to a friend- Cons mentioned:Size
Great cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was a little larger, but keeps coffee hot while drinking.
I would recommend this to a friend - Pros mentioned:Overall performance
Really nice mug!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a gift. Was really liked by the receiver!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear the Ember was gifted and they've been enjoying their Ember Mug!
- Pros mentioned:Temperature control
Best way to enjoy your Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Set your desired temp and enjoy all morning.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Stan, thanks so much for sharing and leaving a review! We're glad to hear you've been enjoying your Ember!
- Pros mentioned:Overall performance
Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a Christmas gift!! I absolutely love it!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mayra, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Overall performance
Keeps coffee warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom as a Christmas gift - she loves it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your Ember!
- Pros mentioned:Temperature control
Ember mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. Love it in the mornings!!!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We’re happy to hear you’ve been enjoying your Ember, especially during your mornings - thank you for your support!
- Pros mentioned:Temperature control
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Keeps coffee warm and my wife loves it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Peter, thanks for sharing this! We’re glad to hear your wife has been enjoying her Ember!
- Cons mentioned:Battery life
Ember coffee mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long enough. Wish the battery lasted longer
I would recommend this to a friend Superb!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mug! It for certain keeps coffee and tea warm for quite a bit of time. My only complaint, which is not a complaint, is I wish that the handle is a a little further away from the mug, as to wrap my hands the handle like a regular mug. Otherwise, easy to set up, easy to charge and great weight.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JohnyB76, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about the handle design as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Ember Stainless Steel Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun and the perfect temperature every time!
I would recommend this to a friend - Pros mentioned:Overall performance
BUY IT
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of my best pandemic purchases. I love this thing.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you've been enjoying your Ember during this time! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. I would highly recommend this product
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
hot coffee all the time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly as described! no more constant microwaving!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Cons mentioned:Battery life
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Only the battery hour is a little bit short.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup keeps my coffee or tea hot for at least 4hours
I would recommend this to a friend OK
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Android app continuously disconnects. Mug is awesome but everyone I know who has this and the android app has issues. I have to re-pair it if I want to use the app.
I would recommend this to a friend- Cons mentioned:Size
It's ok....not Great though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed with this mug. First, I think it should hold more and second, the highest temp is 140 degrees...I prefer higher. That said, it is built solid and after several weeks using it, no problems
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love this cup!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my beverage at the temp I like consistently.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Lisa, thanks for leaving a review here! We're so glad to hear you've been enjoying your Ember!
- Pros mentioned:Temperature control
Useless App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup works great, it keeps my coffee hot all day while on the coaster. The cup uses an app to let you configure your drink temperature and you can create profiles for drink types with different temperatures. But the android app is garbage. Read the reviews on the play store before you buy the cup. I had to restart my phone three times for the initial pairing to work. During the first week of usage I was only able to change the temperature once without having to restart my phone. I finally gave up and set the cup to one temperature and uninstalled the app. Overall I like the cup by itself and if you dont need to constantly change the temperature it works great.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Zeus, thank you for leaving a review! We're happy to hear you've still been enjoying your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device as you've seen, but if you're still experiencing issues, please reach out to us at [email protected] - we'd be happy to help!
