Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
I love this mug
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is the best for a camping trip. What I do is charge it before I go to bed and the next morning it stays fully charged… keeps my coffee hotter than Cameron Diaz.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi lonelynowcozy, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
Ember Mug Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loveee my Ember mug.. no more constant trips to the microwave to warm up my coffee.
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mugs work great but hardly gets hot enough for my wife who enjoys her coffee hotter than most. Would recommend
I would recommend this to a friendWorks as intended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working as expected. Needs app connectivity. Has a premium unboxing experience.
I would recommend this to a friendKeeps it warm for hours.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Perfect size. Works as advertised. Love it!
I would recommend this to a friendGreat gift
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug for my wife who drinks her coffee slow. Keeps it nice and warm for her
I would recommend this to a friendHot drinks
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice mug to keep your coffee hot, problem solved for having Lukewarm coffee. Battery lasts about two hours or so.
I would recommend this to a friendFavorite
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect coffee mug for home or travel. We have brought a total of 3!!!!
I would recommend this to a friendWorks nice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but not compatible with Galaxy S23 phone so i can't update firmware.
I would recommend this to a friendGreat Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great item for a person who pours a cup of coffee and drinks it only for the experience and not the caffeine itself. I bought this for my aunt and she loved it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jovan, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug so far - if you have any questions or concerns, please let us know!
Worth the pricetag
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've now purchased 3 of these mugs over the years (replacing them for various reasons). I now hate having to resort to using a regular mug.
I would recommend this to a friendKeep it warm
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for my mom. I know it keeps your drink warm all day if you want.
I would recommend this to a friendGreat but go with the larger cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked great, but wish I purchased the larger cup.
I would recommend this to a friend- Cons mentioned:Battery life, Size
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery life is not good and the cup is small. Not worth $129. I had to return it
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to write a review and providing this feedback. We're always are looking to grow and improve and would be happy to pass this along to our team! If you have any other concerns, please email [email protected] so we can learn more!
Great Mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mug, works as advertised. Only issue is the app doesn't work on certain newer phones (e.g. the S22).
I would recommend this to a friend- Cons mentioned:Battery life
Could be lighter, and less pricey
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My dad loves this, but I am only slightly impressed. It is heavy and could hold a little more coffee. It will keep it to a modest temperature for some time but it does take a while to charge. Hopefully a new redesign will wow me.
No, I would not recommend this to a friend Cool cup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App is hard to navigate, but the cup does its job.
No, I would not recommend this to a friend- Cons mentioned:Size
Works great but tiny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This works perfectly, but for the price it would be nice to be able to fit a full mug of coffee. It needs to be bigger.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jason, thanks for leaving a review and sharing this feedback! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Good purchase, buy on sale, if possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First one would not hold a charge, but the second cup has been nice. Keeps it warm and for about 90 minutes or so. Decent purchase, if bought on sale.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Patrick, thanks for leaving a review! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life, Size
Cool idea but doesn't work well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Trendy but battery only lasts about an hour. 10 oz is too small.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi jbell, thanks for leaving a review here! We hope you can still enjoy your Ember and appreciate this feedback - our 10oz Ember has an expected battery life of up to 90 minutes, but battery life can depend on a number of factors. If you feel your battery is draining faster than normal, please reach out to us at [email protected] so we can help!
