Customer Ratings & Reviews
- Model:
- CM191002US
- |
- SKU:
- 10851355
Customer reviews
Rating 4.5 out of 5 stars with 1550 reviews
(1,550 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
GOOD!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a birthday gift and she loves it! She tends to abandon her coffee around the house when it gets cold on her, since gifting her this mug, no stranded coffees! She loves that she can adjust the temperature using her phone unlike some other coffee warmers we’ve purchased before. 10/10 would recommend.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Quality
Rated 4 out of 5 stars
Awesome product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Great quality and overall a must have if you like a hot coffee
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Cup works, app doesn't
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup does a fine job at keeping my coffee at the specified temp but the app does not stay connected. Its perfect for me since i only use it for coffee but if you want to change temps for tea or something else you'll need to re-pair the bluetooth every single time. I'm using a pixel 6 pro.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wife uses this everyday!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife, we have small kids and coffee is always cold, she loves it and keeps her from using the microwave every 2 minutes.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Amazing cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing cup. It keeps it perfectly warm and last the whole time I'm drinking it. Very easy to clean and have ready for every cup of coffee I have. I'm already planning to by one as a gift for my spouse.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friend - Pros mentioned:Quality, Temperature control
Rated 5 out of 5 stars
Great Coffee Cup
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I drink a lot of coffee, but recently I have found that my coffee gets cold fairly quickly. I thinks its because it get distracted at work and let it sit too long, but anyways i wanted to find a temperature controlled cup that keeps my coffee hot. I have had sometime with this cup and I love it. It always keeps my coffee hot and I have never had any issues with the product. Solid build and design.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there,
We're glad to hear you're enjoying your mug! Please feel free to reach out to us directly at support.ember.com if you ever have any questions or concerns.
Best,
The Ember Team
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Treat yo’self!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for someone else then later get one for myself. It’s an indulgence, but it’s so nice to casually sip my coffee or tea and it stays perfectly hot to my liking. It takes a bit to get used to the instructions and the battery life isn’t very long but if you keep the charging coaster nearby (I keep mine in my desk) it’s not an issue. I don’t like drinking out of travel mugs so this is really a nice “treat yo self” type of item!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great but, finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cup does what it says and will keep your drink at the temp you want for a couple hours while off the charger. One call-out, if you don't get it put on the charger perfectly, it won't stay charged. Not a huge issue but, a watch-out. You will realize it the first time you go to grab it and it is dead but, has been sitting on the charger overnight. I would probably buy again and if the price comes down, I would definitely buy again.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Capacity
Rated 4 out of 5 stars
Really keeps drinks warm!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this for me for Christmas. I work all day at my laptop, and I'm always complaining that by the time I drink my coffee, tea, or hot chocolate, it is completely cold. This cup works are claimed, and will keep your drink warm until you finish it. My only complaint is that it is small (which is why I took off one star), and it only holds 8 ounces. I think they might make a larger one, and wish I had a larger one.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Shirl, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve. At the moment, our 14oz mug is our largest size, but we're happy to share this feedback with our team! If you have any questions or concerns, please let us know.
Rated 5 out of 5 stars
Ember 10 oz cup
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have Used it everyday for over a year before I decided to write a review. Expensive but after long time use decided it was well worth the cost and will replace my Ember if and when it stops working.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Perfect Hardware, Poor Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only heated mug you'll ever need, honestly. This is a fantastic little thing that seems to heat fairly reliably. The only hitch is that software is dependant on the bluetooth ability of your phone, so connecting can be finicky at times. But it does indeed keep your beverage at the temperature it stays at better than any other similar cup of same value or less.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Grrat mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a couple of his and hers ember mugs abd the light is so cool and works great in leeping tea or coffee warm!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Cons mentioned:Battery life, Bluetooth connectivity, Size
Rated 3 out of 5 stars
It's alright.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this mug for a while and use it everyday. I just wished they made it bigger and battery lasted longer. I think i can go without it but feel obligated to use since I spent so much money on it. On the other hand, it's pretty to look at! Bluetooth connectivity when I first got was awful but haven't had any problems recently.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing and leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size and battery life - we're always working to grow and improve, but if you have any questions or concerns, please let us know!
- Pros mentioned:Quality, Temperature control
Rated 5 out of 5 stars
Best mug ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this bad boy. Keeps stuff nice and hot, even reheats stuff nicely! Battery life is excellent, but the coaster is a life saver. The finish on the inside of the cup scratches pretty easily, but other than that it’s durable and beautiful. Highly recommend taking the plunge
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 4 out of 5 stars
Great product, too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mug for my wife, as she frequently throws away coffee once it gets cold. The mug works adequately well, but is too small. Our one cup coffee maker pours a 14 oz cup, and this mug is only 10 oz. They do make larger ones, and we should have gotten one of those. It works well and as advertised, just beware of cup sizes and how much you regularly pour into each cup.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pbennett1014, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback about size as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Quality made mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and can sync up to phone and iwatch to alert when desired temp has been reached.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Perfect Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she absolutely loves it. She even bought one for her nephew. Perfect for coffee/tea lovers.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 3 out of 5 stars
Great mug, horrible app
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The mug works fine. It keeps the drink nice and hot. The only issue is with the mobile app, which is mandatory for this to work. I have to re-pair it with my phone every time I use it. if it wasnt for that this would be perfect.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Great Product for Coffee and Tea Enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a gift for someone and they now use it almost every day. It keeps whatever you are drinking at a very stable temperature. The only issue that this product might have is the battery life, but if you keep it on the charging pad at least some of the time you will not face any issues.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Love These Mugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not perfect, they are pricey for a mug, the battery only lasts so long, and milk beverages have a tendency to start forming that milk layer on top but despite these issues this is by far my favorite addition to my life in a while. I find myself having warm beverages more often just to use it because the beverage stays at the right warmth for a long time.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Andrew, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug so far and appreciate the feedback - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know.









