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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,300 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this cup! I like to sip on my coffee and this keeps it warm without burning. My only issue is that the end on the cord is obnoxiously large so I have to keep the charger plugged in where nothing else is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug. Max temp it will hold is 145. Would like 155-160 better.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sue! Thanks for the review and the feedback! We're glad to hear you're enjoying your Ember. Ember

  • Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Patches on the app make it work right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug functioned as advertised. So far, no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this buy!! Excellent gift recommendation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product amazong featuresworks great! Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really keeps my coffee hot! And it has features in the app for adjusting the temperature. Love it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    ❤️ Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really really been impressed with the cost savings and speed of delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee warm for at least 80 minutes which is more time from what I need.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    I won't buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is best but the item is not. It loses charge fast and when put back in the charging coaster with coffee... the coffee changes flavor.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for any coffee lover! Good quality product. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this mug and delivery was great thank you Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Christmas Gift idea for stay @ home workers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas gift. Will come in very handy working from home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. The battery is good also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The cup experience for coffee lovers.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My perfect side companion for when I’m in my office

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love. LOVE!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't imagine life without my Ember now! Trust me, this is definitely worth purchasing.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi hionpixels, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Broken garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a couple months. Doesn't hold a charge anymore. Now its just an over priced regular mug.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      We are so sorry to hear you are having an issue with your Ember Mug! We'd love to learn more so that we can help get you back up and running. If you haven't, please reach out to our support team so that we can assist. We look forward to hearing from you! Ember

  • Rated 5 out of 5 stars

    Fav

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ,very innovative. Love this product. I would purchase this again.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife’s favorite mug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s favorite gift. Keeps her coffee hot. She won’t drink coffee without it now. Charger has caused us a problem or two, but the company was very easy and sent us a new one. HAND WASH ONLY!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it works it’s great, it constantly goes to empty and shuts off. For some reason it thinks there’s nothing it the cup.

    No, I would not recommend this to a friend
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