The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 198 reviews
Rated 5 out of 5 stars
Love this mug, worth the price for the convenience
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I finally get to enjoy a hot cup of coffee from start to finish! And the color is beautiful. I keep it on the charging coaster on my desk while I'm working so I don't have to worry about battery life. The app also alerts you when you reach your perfect temperature-be it a latte, cappuccino, coffee, or tea (herbal or not). You just tell it what you have to drink and it will let you know when that temperature is reached. Or you can set your own temperature and you will get a notification when it's reached at well. Love it!
Hi Suyi, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember Mug so far and your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
Rated 4 out of 5 stars
Good but could be better.
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Posted . Owned for 10 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the color of this mug. Does what it says and keeps hot drinks at desire temperature. It does heat from beneath so the bottom of your drink may be hotter than the top where you sip. Scratches easily if you use metal spoons.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Best purchase I’ve ever made as a daily coffee drinker!!! I love my Ember mug. It was given to me as a Christmas gift. I am very happy with it and I use it daily.
Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember Mug so far and have been using it daily - if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
Good buy
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wife loves the product. It’s durable and we have not had any issues with it thus far. I am a slow coffee drinker so it occasionally comes in handy when my wife is not using it.
Hi Wijacobs86, thanks for sharing this! We're happy to hear you and your wife have both been enjoying the Ember and are able to take your time drinking your perfect temp in your mug - we appreciate both of your support!
Rated 5 out of 5 stars
Morning coffee stays warm
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love, love this mug. Keeps my coffee perfectly warm for a long time.
Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been loving your Ember and appreciate your feedback about price as we continue to improve - if you have any other questions or concerns, please let us know!
Rated 5 out of 5 stars
The best mug ever!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The mug’s quality and heating system is exceptional
This reviewer received promo considerations or sweepstakes entry for writing a review.
not a fan. $100 for a mug that is not dishwashable, cost 20x more than a $5 one, and make it feel like you basically only have 1 mug you want to use... just so that your coffee stays warm for like 30 minutes longer.
you can even get a heated coaster for like 1/4th of the price on amazon, and it would work with ANY mug instead of only one, which you have to repeatedly handwash.
Hi there, thank you so much for taking the time to leave a review! We're so sorry to hear about the experience you've had with your Ember and would love to help get it up and running! Please reach out to us on our Ember Support site so we can learn more!
Rated 4 out of 5 stars
Perfect temperature to the last drop
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never realized how much the coffee drinking experience could have been improved with this cup. To pour a cup and get lost in work only to return and find the beverage the same perfect temperature (to the last sip) is heavenly. It literally puts a smile on my face every time.
A start reduced for a a few reasons:
- This color only comes in 10 ounces... I'd like to have it in a 12-ounce size.
- The Android connectivity (or lack there of leaves a bit to be desired. Luckily once you set desired temperature in the mug you don't have to futz with it anymore.
- The battery could be longer than 90 minutes. Sometimes I take a meeting away from the charger on my desk and the battery runs out... Then you really miss the experience
Hi cosmoguy, thanks for leaving a detailed review! We're happy to hear you've been enjoying your Ember so far and appreciate your feedback about size, app/connectivity and battery life - we'd be happy to pass this on to our team as we continue to improve! If you have any other questions or concerns, please let us know and we'd be happy to help!
Rated 5 out of 5 stars
Great gift
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I loved my Ember Smart Mug² so much that I bought another as a Christmas gift. The copper color is stunning, adding a touch of elegance. Like mine, it keeps drinks at the ideal temperature, controlled via a user-friendly app. It's a thoughtful gift that combines style and technology, perfect for anyone who loves their hot beverages. Highly recommend for a unique and practical present.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased as a Christmas present for the wife! She loves it and might get one for myself now. She says that her coffee now stays at the perfect hot tempo for her no matter how long she takes to drink it. Makes her coffee more enjoyable in the morning.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I absolutely love my Ember Cup! It's a game-changer for keeping my coffee warm at the perfect temperature—no more rushing to drink it before it cools down. The design is sleek, and it's perfect for slow sips throughout the morning.
One thing to be mindful of, though: be careful when placing the cup back onto the charging coaster. The small charging connection at the base can get pushed down if you're not gentle or if it's placed incorrectly. Just a little extra attention when setting it down goes a long way to keep it working perfectly.
Overall, I highly recommend the Ember Cup for anyone who enjoys hot coffee from the first sip to the last drop!
This reviewer received promo considerations or sweepstakes entry for writing a review.
I never thought I needed this in my life, but the Ember cup changed my life forever. There is no better feeling than taking a sip of your cup of joe 2+ hours later (as long as cup is charging on plate) and realizing it’s still at that perfect temperature you set it at. Even my boyfriend feel in love with it, so I got him one so we don’t have to fight over the Ember cup. The copper mug is a really nice color and it doesn’t look like a tacky. Only downside is that these metallic colors don’t come in a bigger size.
Hi Christine, thanks for leaving a review here! We're glad to hear you and your boyfriend have been enjoying your Ember Mugs. We do appreciate the feedback in regard to size, but if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
Best option for having coffee warm during work
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ember Heating Cup is a high-quality product that provides a unique and enjoyable experience for tea and coffee lovers. Its sleek design and precise temperature control feature make it a must-have for those who value both style and functionality. While it is a bit pricey compared to regular cups, the Ember Heating Cup's exceptional performance and durability justify its cost.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Design is sleek and it connects easily to the app. It definitely can keep tea warm for hours when plugged in. It takes a while, probably 10-15 mins, for a hot tea (~200F) to be reduced to drinking temperature (~135F). So it's about the same as leaving it in a normal cup. It also can't hold that much liquid; definitely holds less liquid than a regular size ceramic cup.
Hi Prav, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
ember
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
very well made, nice color, i always use it and very handy especially during winter
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mug is a fantastic product...buying my 2nd mug. It's very well built and works great. Also love the copper color. My favorite feature is that it turns on and off automatically if it detects liquid inside. The app is a little overkill for me...I've just set my desired temperature and have never touched it since. It would be nice if it lasted a little bit longer before the battery died but that's a relatively minor concern.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my wife as a birthday gift and she loves it! She tends to abandon her coffee around the house when it gets cold on her, since gifting her this mug, no stranded coffees! She loves that she can adjust the temperature using her phone unlike some other coffee warmers we’ve purchased before. 10/10 would recommend.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Ember Electric Mug is a remarkable innovation for those who take their hot beverages seriously. This smart mug allows you to set and maintain your preferred drinking temperature, ensuring that your coffee, tea, or other hot drink is perfect from the first sip to the last. The build quality is excellent, with a sleek, modern design that fits well in both home and office environments.
One of the standout features is the Ember's battery life, which is sufficient for a morning's worth of hot beverages. The charging coaster is a smart addition, keeping the mug powered throughout the day. The accompanying mobile app enhances the experience by allowing remote temperature control and customization.
However, the price point might be a bit steep for some, and the mug requires regular cleaning to maintain its functionality. Also, its reliance on technology means it might not be as straightforward to use for those who prefer a simpler mug. Despite these minor drawbacks, the Ember Electric Mug is a luxurious, high-tech solution for anyone looking to keep their drinks at the perfect temperature.