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Customer Ratings & Reviews

Your price for this item is $109.95
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 198 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 198 reviews
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is extremely good and the app is easy to follow. I’ve had no issues so far and have owned it for a year. It’s easy to clean and move around. Battery life is fantastic. It’s good for at home or bringing with you to work. Highly suggest purchasing if you’re a slow coffee drinker like myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best mug ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this bad boy. Keeps stuff nice and hot, even reheats stuff nicely! Battery life is excellent, but the coaster is a life saver. The finish on the inside of the cup scratches pretty easily, but other than that it’s durable and beautiful. Highly recommend taking the plunge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's alright.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mug for a while and use it everyday. I just wished they made it bigger and battery lasted longer. I think i can go without it but feel obligated to use since I spent so much money on it. On the other hand, it's pretty to look at! Bluetooth connectivity when I first got was awful but haven't had any problems recently.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing and leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size and battery life - we're always working to grow and improve, but if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Love this well built and designed mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. Finally I can have my hot coffee until the last drop . This mug is very well made. The sleek minimalist design is appealing which almost reminds me of a product apple would design . The app is also easy to use to program the temperature according to how hot you like your coffee or tea.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Excellent concept

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good rechargeable mug with temperature selection- works very very well! Charges in about 2 hours from dead, and keeps your beverages at the exact temperature you select when you link it to the APP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. The fact that it keeps her coffee warm has won her over. She wants a bigger one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Greatly Improved my Daily Coffee Experience.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many hot beverages taste surprisingly different at even slightly different temperatures. This mug allows you to find your ideal temperature and it will keep it there for you. The iOS app needs work, but is functional if you can figure out the quirks. Overall I love this mug. If it becomes lost or stolen I will buy a new one immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t live without it !

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this mug for almost 2 years and have gifted to friends and family. Best invention ever! I love how pretty the copper is as well as how well the product works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasts about 1.5 hours on a charge. Keeps it at the temp i like. Dont have to keep microwaving my coffee to keep it hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fathers Day gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature is great. Also, I love the copper color. It made a great Fathers Day gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still Going strong!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this mug going on 3.5 years now and I still LOVE it! Proves to show the longevity of the product it self! Great size to pack and travel with also !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great idea and color, but too small and expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the idea of this cup and it is better than other ones on the market. The color is awesome. However, I have two complaints'. One, the 10 oz size is just too small. The Keurig fills it all the way to the top, there is NO extra room, and as soon as you pick it up, it will spill. I don't want my coffee any stronger than the keurig being set for 10 oz. So one would say buy the bigger cup, however the bigger cup cost a fortune. Which leads me to the next complaint, it just cost too much. They should make only the 14oz and price it at the 10oz price. All in all, I like it, but would not buy another one unless it was the bigger size for under $100.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi KrunkQueen, thanks for taking the time to leave a review! We're happy to hear you've been enjoying your Ember and appreciate your feedback regarding size and price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    One Hot Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, son and I each have one of these. They are fantastic! No more getting up in the middle of a cup of coffee just to put it in the microwave just to heat it up. A little pricy but worth every penny. I'm thinking about getting one more for the road. Best Buy had to do a little scrambling since one was out of stock locally. They found one in another store and it arrived one day later than the other two. They also kept me informed of what was happening and when I could expect it. Fantastic product and fantastic customer service!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're so happy to hear your family has been enjoying their Ember Mugs and no one has to reheat their drink anymore - we appreciate your continued support! If you have any questions or concerns, please let us know. Ember

  • Rated 4 out of 5 stars

    A stylish update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color, and the metal finish seems more durable than the old white plastic (my old white one is all scratched up on the inside from spoons).

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Mike, thanks for leaving a review! We're happy to hear you've been enjoying your new Copper Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Great for keeping your drinks warm

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been used every day, great at keeping your coffee warm or even hot if you like. Battery doesn't last whole day but good enough for the cup size

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Rated 5 out of 5 stars

    Amazing gift and hot coffee all day

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my employees as a Christmas gift and they love them! It’s so handy for people who want to have warm coffee all day. I need to buy one for myself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Wife Loves This Mug!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're a serious coffee or tea drinker and you like your drink to be consistent on temperature, even if you have to walk away from it for a period of time, you must have this mug! It works so well to keep your drink at a constant temperature and preventing it from getting cold and gross. My wife loves her multiple cups of morning coffee and she gets excited every morning to use her Ember.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Roger, thanks so much for leaving a review here! We're glad to hear your wife has been loving her Ember and enjoying her perfect temperature! If you have any questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug as a gift and I love it! I wasn’t sure it was something I would really use, but I use it every morning. It keeps my coffee at just the right temperature all morning.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value with great colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, nice color and keeps beverages hot at a temperature selected. I wish they would come on a larger sizes

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Techguy, thanks for leaving a review here! We're glad to hear you've been enjoying your Copper Ember and appreciate your feedback about size - we'd be happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Keeps coffee warm, and mom energized.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mother a couple years ago, she loves it. She used to complain about waking up and having her coffee, and never finishing it because it got cold while she got ready. This literally takes care of that issue. She isn’t the most tech savvy, but she uses the app just fine.

    I would recommend this to a friend
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