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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,557 reviews
  • Rated 5 out of 5 stars

    We love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We liked this we bought 3 more and gifted them to friends and familt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Glad to have purchased this for a super Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My aunt loves it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought this for my aunt for Christmas and she loves it. She was constantly having to rewarm her coffee because she just let it sit but now she can put her mug on the coaster and it’ll stay warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Red Smart Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, App. control of the temperature is a nice feature to the smart Mug. Highly recommend the Flashy Red Mug!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the greatest inventions ever. High quality and keeps mu coffee at whatever temp i want. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to keep coffee warm for a few hours!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to keep coffee warm for a few hours. Not recommend unless you have the charger nearby to keep it warming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is okay but I’m not really a fun of it. A little pricey but overall the quality is good. I would say go for it if you have extra dollars to spend on.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Charlotte, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback about price as we continue to improve - if you have any other questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Gread Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it took me a little while to figure ember out but once I did I absolutely love it. it keeps coffee hot at the programmed temperature I set it for. i would but t his again.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Palooka07, thanks for sharing this! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Rated 5 out of 5 stars

    Perfect Coffee Mug for Me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually drink my first cup of coffee pretty fast. My second cup could last well into the afternoon. This mug makes it so I no longer have to warm up my coffee in the microwave!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi htk70, thank you for sharing this! We're happy to hear you've been loving your Ember and no longer need to reheat your coffee - we appreciate your support! Ember

  • Rated 5 out of 5 stars

    Slow coffee sippers need this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my mug! keeps it at the perfect temperature. My only complaint is that the white stained with coffee very easily and I do clean it after every use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for the tea/coffee drinker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the tea/coffee drinker! Bought for my wife for Christmas and she uses it daily! The required app takes some getting used to, to maintain your preferences but its worth it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Larry, thanks so much for sharing this and leaving a review! We're happy to hear your wife has been enjoying her Ember daily! If you have any questions or concerns, please let us know. Ember

  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it’s advertised to do, keeps your drink at the desired temperature. Just wish it was less expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use (of accompanying phone app) exceeded expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality, heat-regulated mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, heat-regulated mug. Received as a gift. Keeps liquids at the perfect temperature. Good charging base.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug. Keeps coffee hot and at perfect temp even if I forget about it working.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keeps drinks warm, could improve battery

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug and keeps the beverage warm. The battery life can be improved as it takes a while to fully charge it and may not be sufficient if you have frequent drinks.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi beseje, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Allows you to have a hot beverage through entire c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a good product. A couple things to change on the design are: 1. The white stains. Would have thought the material wouldn't do that since one would assume coffee is a drink that will be going into this cup. 2. The handle should have more rounded edges (especially on the larger mug) so it's more comfortable when holding it. The heating element is pretty good. I'm assuming they think you'll get through the first half of the cup fairly quickly (while it's hot) and the heating function then really only has to heat the second half of cup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great cup for moms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality material but wish battery life was longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mug it keeps my coffe an tea very warm for at least 2 hours

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    10 Oz is small

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 Oz is way to small. Ember needs to make there cups larger, the cost for this can't be much more since it is just more material for the cup, the electronics wouldn't change.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Swendell, thanks for leaving another review here! We appreciate the feedback and will certainly share this with our team! Ember

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