Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
cupoflove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for mothers day for my mom, Rae, who uses the cup when beading
I would recommend this to a friend - Pros mentioned:Temperature control
love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps coffee up to 145 degrees for 1.5 hours. Great for the person who has to sit cup down and come back to the coffee later without having to drink cold coffee,
I would recommend this to a friend - Pros mentioned:Temperature control
Love my Ember Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect way to keep my coffee nice and hot! Originally purchased the black Ember Mug 1 mug but the black finish started to peel. Love this stainless steel version. Plus the charging base is smaller on the 2 which I like a lot better.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mimi120, thanks for leaving a review! We're excited to hear you've been loving your new Stainless Steel Ember Mug - we appreciate your support! If you have any questions or concerns, please let us know and we'd be happy to help.
Hot Tea!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect heating mug. After helping my mom install the app on her phone/ipad she never has a cold cup of tea again.
I would recommend this to a friend- Pros mentioned:Temperature control
Works just as described
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked very well, heated up water to the desired temp and kept it at the desired temp. It was perfect for what i needed :)
I would recommend this to a friend - Pros mentioned:Temperature control
BEST MUG
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest mug in the world, my mother loves this mugs. Always keeps it warm even after hours it was made!
I would recommend this to a friend Modern cup of coffee
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this cup, due to the certificate I had. But, it turn out to be such a great buy. My wife uses it daily n it’s dishwash safe. Now, I see lots of ads about this product and I’m glad we were one of this first to get it.
I would recommend this to a friend- Pros mentioned:Temperature control
Great purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is for my husband….so he won’t steal mine. These mugs are pricey, but are so great in keeping your drink warm and at the perfect temperature you set.
I would recommend this to a friend - Pros mentioned:Temperature control
Great, for a price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While i think the MSRP is too high, this cup was so worth it during a sale. Perfect temperature coffee all day long!
I would recommend this to a friend - Pros mentioned:Temperature control
Worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was skeptical to spend this much on a coffee mug. But as someone with a newborn, my coffee tends to sit for a while and get cold. The ember mug does a great job of keeping it at the perfect temp. App interface is great too. Ready to buy the travel mug too.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As someone tbat works from and starts very early with coffee this prouduct is amazing. Keeps my drink consrantly hot and with the app i can set the temperature
I would recommend this to a friend Not perfect but it's workable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ember cups. Just like anything else, it has flaws. The charger will break 3 years later due to crappy pins. A few fixes online will tell you how to fix it.
I would recommend this to a friend- Pros mentioned:Temperature control
A product I dint realize i needed until i used it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this coffee mug to anyone taking a zip of your favorite coffee at the ideal tempature is something else
I would recommend this to a friend - Pros mentioned:Temperature control
Warmer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife uses this cup for her coffee every day and loves it keeps the coffee very warm
I would recommend this to a friend ColonelDoc
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item performs as advertised, but there are significant drawbacks for me. The instructions say not to put it in a microwave. I use refrigerated creamer, which I typically warm in the microwave in the coffee mug. With the Ember i have to use two cups. I also find, like most coffee mugs, that it is best to warm the cup with hot water before using it. This product is not worth the cost.
No, I would not recommend this to a friendEase of Use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of use (of accompanying phone app) exceeded expectation.
I would recommend this to a friend- Pros mentioned:Temperature control
Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter lloved this mug. Thank you Best Buy now she enjoys her full cup of coffee everyday!
I would recommend this to a friend - Pros mentioned:Temperature control
The thing you never knew you needed!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best! Keeps your coffee perfectly hot all morning. I’ve bought them as gifts and everyone loves them!
I would recommend this to a friend - Pros mentioned:Temperature control
Happy Wife!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased the Ember cup for my wife and she absolutely loves it. She is so happy the multiple microwave trips to reheat her coffee are over. Had to take 1 star away because the app had to be removed and reloaded multiple times.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Good hot drink warmer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well keeps drinks at my desired temperature. Also battery lasts long time.
I would recommend this to a friend