Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Perfect Coffee Mug for Me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually drink my first cup of coffee pretty fast. My second cup could last well into the afternoon. This mug makes it so I no longer have to warm up my coffee in the microwave!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi htk70, thank you for sharing this! We're happy to hear you've been loving your Ember and no longer need to reheat your coffee - we appreciate your support!
It's a HIT!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift for my son-in-law and he uses it EVERY DAY!
I would recommend this to a friendAllows you to have a hot beverage through entire c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is a good product. A couple things to change on the design are: 1. The white stains. Would have thought the material wouldn't do that since one would assume coffee is a drink that will be going into this cup. 2. The handle should have more rounded edges (especially on the larger mug) so it's more comfortable when holding it. The heating element is pretty good. I'm assuming they think you'll get through the first half of the cup fairly quickly (while it's hot) and the heating function then really only has to heat the second half of cup.
I would recommend this to a friend- Pros mentioned:Temperature control
Great gift for the tea/coffee drinker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for the tea/coffee drinker! Bought for my wife for Christmas and she uses it daily! The required app takes some getting used to, to maintain your preferences but its worth it
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Larry, thanks so much for sharing this and leaving a review! We're happy to hear your wife has been enjoying her Ember daily! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works very well and even heats your drink back up
I would recommend this to a friend - Cons mentioned:Battery life
Keeps drinks warm, could improve battery
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug and keeps the beverage warm. The battery life can be improved as it takes a while to fully charge it and may not be sufficient if you have frequent drinks.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi beseje, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Great mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the mug. Keeps coffee hot and at perfect temp even if I forget about it working.
I would recommend this to a friend - Pros mentioned:Ease of use
Coffee mug for the hubby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A Christmas gift for the hubby. To take to work, he loved it
I would recommend this to a friend - Cons mentioned:Size
10 Oz is small
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 Oz is way to small. Ember needs to make there cups larger, the cost for this can't be much more since it is just more material for the cup, the electronics wouldn't change.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Swendell, thanks for leaving another review here! We appreciate the feedback and will certainly share this with our team!
- Pros mentioned:Quality
Ember Cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup, worth the money. Quality and good construction
I would recommend this to a friend - Pros mentioned:Temperature control
Smart Mug - Great Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of the best purchases. It was a gift and it has been said that all in the family love to use this smart mug. I would purchase another one.
I would recommend this to a friend - Pros mentioned:Quality
best cup out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.keeps my coffee hot all day and night, love the quality of the cup and base
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this! Working from home, I constantly had tea get cold because something would take me away from it. Not any more! Works really well and I’m a happy girl!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pattyw3, thanks for sharing this with us! We’re happy to hear you’ve been enjoying your Ember, especially while working from home - thanks for your support!
- Pros mentioned:Temperature control
Coffee is still hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that my coffee is still hot to the bottom of the cup. Everyone is so tired of me saying “my coffee is still hot”, that it was suggested I just get that tattooed to my hand.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Works great!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, keeps your coffee or other drinks hot for hours (if the drinks last you that long). Connects easily to the app.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup is so awesome. Keeps my tea hot and has great options
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an incredible mug I bought as a gift, and definitely plan to get one for myself! I ended up swapping the gold for the Copper. Super easy to setup, and easy to clean.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Copper Ember Mug so far!
- Pros mentioned:Temperature control
It’s cool, but keeps drinks hot.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing! Works like advertised. Keeps my drink to the temperature I set it to, and even has an alarm for when you wanna use it for tea to let you know when you’ve steeped it enough.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect Gift
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift for my mother who usually microwaves a cup of coffee 5 times to get it down. She said it’s the best present she’s ever gotten. Will order one for myself now.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear your mother has been enjoying her Ember and hope you get one for yourself as well - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
gr8 mug
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee mug stays very hot good battery power button best keep charging port nearby
I would recommend this to a friend