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Customer Ratings & Reviews

$99.95
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Comp. Value: $129.95

Customer reviews

Rating 4.5 out of 5 stars with 1557 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,557 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    excellent thought out design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you don't like your coffee to get cold when doing other things and sipping, this is the cup for you

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Warms drinks nicely. Good Build Quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot live without this mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t live without this mug. This is the 2nd one I’ve bought. The first one lasted about 3-4 years, so it was time for a new one. I use this for coffee and hot tea, which I have several times a day. The presets are fantastic to use and have, and the battery life good. I keep the charging plate near me, so I usually have it in the charging plate when I do have coffee or tea.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Highly recommended.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. Great gift for someone who drinks a lot of teas/coffees but takes breaks between sips.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Could not be happier!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drink coffee through out the day. I hate having to warm it up repeatedly. This guy keeps my coffee at the perfect temperature all day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jake, thanks so much for take the time to leave a review! We're glad to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great microwave alternative

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad absolutely loves this thing. IF you're someone who's always microwaving coffee, just buy it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    White elephant gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was definitely a sought after gift. Cant wait to hear how well it works

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Bought as gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift! May buy one for myself. Keeps your drink as warm as you like.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the weight of the cup and the thin lip. It works as advertised and keeps my coffee perfectly warm.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes it. She brought it to work, and it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Microsoft Teams best friend.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to allow coffees to stay hot. While working and talking calls sometimes you just dont get to drink it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jonah, thanks for sharing this! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip, especially during work - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice product for winter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps drink warm but battery dies so quick. It's not going to last that long so I have to keep charging after one use.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Arichan, thanks for leaving a review! We're glad to hear you’ve been enjoying your Ember so far and appreciate the feedback about battery life. This can depend on a number of different factors, but if you feel your battery is draining faster than normal, please reach out to us at [email protected] so we can help! Ember

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them for my parents as gifts and they loved them!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mom loves it, the reviews for the app are not great but the mug stays hot

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mug for people working from home. Keeps my coffee warm all the time

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Ember review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small! . The size is my biggest issue. You can only make an 8 oz cup of coffee (which means really strong coffee) since you need room for creamer and still be able walk across the room without spilling it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    lovvvv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ever!!!,......................................

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup, very helpful on a busy morning to keep your coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best Gift for my husband

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this one. You can have your tea coffee water anything hot as it never gets cold. Also you can adjust the temp according to you.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be Cautious - Charging base has high failure rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the charging base quit working in less than a year of purchase no longer charges the mug, and you will have to fork out $40 to buy a new one? not worth it.

    No, I would not recommend this to a friend
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