Customer Ratings & Reviews
- Model:
- CM191002US
- SKU:
- 10851355
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Size
very pretty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cup but very small. It looks bigger than expected but does the job.
I would recommend this to a friend Great mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family love the gift! I bought the black one for my brother in law and white for my sister. Good Xmas gift
I would recommend this to a friendNice cup, poor software design
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor software operation....no way to update from current firmware...Android app poorly designed and connection to cup is hit or miss...won't stay connected.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at [email protected] - we'd be happy to help!
Great item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome profuct at a great price. I bought 3 if them fir Christmas presents and they were recieved with glee.
I would recommend this to a friend- Cons mentioned:Battery life
Could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea but battery life is not quite what I was hoping. Bought for my wife for a Christmas present and she likes it but disappointed in the battery life.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! Battery life can depend on a number of different factors, so if your wife is still experiencing issues, please reach out to us at [email protected] so we can help.
Great Concept
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Liked the concept and gave it as a gift, however the recipient didn't have a desk to keep the warmer plugged in.
I would recommend this to a friendHeld back by amature execution and poor programing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ember mug is a great concept. And when it works. It really lives up to the idea. But unfortunately this mug suffers from tremendously incompitent software. This cup worked on day one, but every day afterwards we could never get it to work. The app wouldn't open anymore. Even reinstalling it would not solve the problem. The mug unpaired itself. It turned this great birthday present into just a normal cup. Upon looking at the Google play store reviews for the companion app (which you need for the heating to work) you'd find a 1 star rating with thousands of people having the same issues I was. Cannot reccomend until the software is fixed.
No, I would not recommend this to a friendExcellent gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for my mother who loves new technology. She says her coffee has never tasted better!
I would recommend this to a friend
Surprisingly good
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works better than I thought and the battery life is really good.
I would recommend this to a friend- Cons mentioned:Size
This one is small.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice niche gift for coffee lovers. I got feedback that its small.
No, I would not recommend this to a friend Ember is great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have really enjoyed it. Not certain that I will purchase it again when Walmart has something similar. But I do like it. One of my favorite things is that when the cup is empty it shuts off which is extremely important to me.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi PeggySue, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
Perfect gift for the hard to buy for!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought 2 for home and then bought 2 more for our daughters for Christmas. They love them as much as we do!
I would recommend this to a friend- Pros mentioned:Ease of use, Temperature control
Best Christmas Gift ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gift ever. It keep coffee hot for hours. Easy to use. Very happy.
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warms well. Battery is long lasting. No complaints at all. Only thing is that the mug takes a while to warm the water, but working from home gives me plenty of time to wait.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she loves it. Keeps her coffee hot for hours.
I would recommend this to a friendElegant mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and does it's job. But be careful about about leaving a sip in the mug for a longer time, it will evaporate and leave a tough stain
I would recommend this to a friendInnovative product but reliability needs improve
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is nice to have such a cup to keep tea or coffee hot. But its reliability needs to be improved. There have been a quite a few times there is drink in the cop but the cup cannot turn on automatically
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Keeps my tea hot for about 1 1/2 hours. Use it every day.
I would recommend this to a friendCool Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug was a Christmas gift. They were very surprised to receive it. They also wanted to get it working immediately. I would say it was money well spent.
I would recommend this to a friendA practical idea for coffee drinkers
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Uou wouldn’t need to reheat your drink while at your office
I would recommend this to a friend
