Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 3.7 out of 5 stars with 437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers commend the Temperature Control Travel Mug for its excellent temperature control capabilities, keeping beverages hot for extended periods, and its ease of use and appealing design. However, some customers express concerns regarding the battery life, price point, and the durability of the lid. A few also mention the mug's size as a potential drawback. Overall, the product receives positive feedback for its core functionality but faces criticism in several areas needing improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 437 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    No better than an insulated mug

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my wife. She complained that it didn't hold a charge long so I charged it, stuck a thermometer in it and watch it till the battery died. Sure enough the best I could get was 75 minutes. The feel of the mug is top notch and I love the embedded display. Use of the mug is really easy. The app is not super intuitive, but it works. It's really unfortunate on the run time, but that's unacceptable for a 150 dollar mug.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thank you so much for taking the time to leave a response here! We are sorry to hear that you are experiencing this with your Ember! The battery life does depend on a number of factors. If you feel your battery is draining faster than normal, please feel free to email [email protected] so we can learn more and find a solution for you! We would be happy to help! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Just a travel mug

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A decent travel mug, but not worth the price for a low battery life. I bought this product for my wife who is an avid coffee drinker. She has roughly a 45 minute commute to work and the battery was dead by the time she got there, on a full charge. She was hoping to get a lot more life out of it, but had to return item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Awesome Purchase!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug as a gift for my Mother, who is a coffee addict. She is so in love with her mug and not needing to reheat her coffee. This has literally changed her coffee drinking experience!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect travel companion

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a present for my coffee loving boss. He loves it. It’s the 2ns ember I have bought and they make excellent products. Perfect travel companion.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you and your boss have been enjoying your Ember Mugs - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Doesn’t hold charge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept but charge doesn’t last too long making this useless unless you have the charging pad with you (which why would you for travel). For the price I wasn’t impressed, save your money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Coffee

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have one i got last year. This is a gift for my mom. Love this mug for tea also great for coffee on the go. Just wish it had a longer battery life.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you'll be gifting the Ember - we hope your mom enjoys her mug! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for travel and home!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife who likes to take hot coffee or tea with her when she goes on trips as well as errands. She always feels rushed to drink her coffee/tea before it cools. Not now! It’s hot for two hours or more with the top on. If you leave the top off, which she does around the house, it has a harder time keeping it hot so may only go 1 1/2 hrs but really this is fine. There is a new model which is supposed to last longer and has a few design changes but have not tried it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I wish it was all it could be

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks cool and keeps your coffee at temperature for approximately 2 hours but it is difficult to live with. Turning it on and off is problematic, I have to reset it at least once per charge - the app is terrible and it's notifications are annoying to say the least. So it looks cool and it kind of works - I really wish that it was better sorted because it could be awesome but what do I know? I'm the guy that spent 150.00 on a coffee cup.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice Idea but Not Perfected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good idea for a product but doesn’t always work. At times it will not turn on even though it is fully charged. The manufacturer is aware of the problem and gives suggestions for overcoming the problem bu they don’t always work the first time.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Ok I guess

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mug for my wife for Christmas, but she could not find the value for what this product does. We ended up returning, but I guess for those who need to continuously control the temperature of their beverages, this is for you.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Enjoy that hot coffee longer.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nifty. Does what it’s supposed to do and looks stylish. Battery could be better but it’s good enough for one use.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps the temperature constant- 2 hrs max

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had hoped it would heat longer if kept on the base, but even on the base only heats for 2 hours. Keeps constant temperature for 2 hours.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good for work.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for a coffee lover. The charge lasts less than 2 hours, but he didn't complain. Said its nice for his ride to work.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband for Christmas, he loves it. The design is great, however the reason for only 4 stars is because the battery does not last long.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very happy with this mug

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not sure if I would like it. from the first use, I have very happy. it works well. I keep it charged most of the day on my desk. in the car on the way to work, it keep it at the temp that i set. Pairing this with my phone was very easy. I did buy an extra charging plate so I have one at work and home. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pricey but worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been eyeing this mug for 2 years now, finally saw it on sale at Best Buy and couldn’t resist. I had a little plug in coffee warmer at my desk before but this is so much better, it keeps coffee or tea at just the right temperature and you don’t have to keep it on the warming plate the whole time. I love bringing my mug to the couch or the deck outside and sipping my warm drink at my leisure.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jazzz, thank you so much for sharing this! We're happy to hear you've been loving your Travel Mug and enjoying your perfect temperature, while on the couch or on the deck! We appreciate your support and please feel to reach out to us if you have any questions. Ember

  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it, design and functions are amazing, keeps coffee/tea hot enough. Will recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great gift!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug - used one and got them as a gift! Easy to use, clean, and adjust temp.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing this! We're happy to hear you've been enjoying your Ember and have gifted this to others! If you have any questions, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Useful and cool to look at

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is useful for keeping my coffee at the perfect temperature and it’s cool that you can put your name on it as a personalized touch

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Impressive tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents because it was a really neat concept, the only issue they have is that the battery doesn’t last that long

    I would recommend this to a friend