Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 106 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers admire the 10,000mAh 22.5W Magnetic Wireless PowerBank for its charging speed, with users appreciating the ability to charge multiple devices simultaneously. The power bank's portability is also a highlight, with users noting its lightweight design. Additionally, customers find the inclusion of built-in USB-C cables and the OLED display to be valuable features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-106 of 106 reviews
  • Rated 2 out of 5 stars

    Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnetic charge is heating up also it charges only one cycle for iPhone 15 pro max. Battery goes to < 10 percent. Magnetic charge shows slow charge in my phone.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi SrikanthS,
      We’re sorry to hear about the heating and slow charging issues. Wireless magnetic charging can generate some heat and is generally slower than wired charging due to efficiency limits. The 10,000mAh capacity typically provides about one full charge for high-consumption devices like the iPhone 15 Pro Max. For faster and cooler charging, we recommend using the built-in USB-C cables. If the heating seems excessive, please stop using the power bank and contact our support team for assistance:

      --Energizer PowerPacks Service Team

  • Rated 2 out of 5 stars

    Don’t recommend this

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy to carry and slow charging. Occasionally turning off and need to refit.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Raja,
      We’re sorry the power bank feels heavy and charges slowly. Larger capacity models like this one tend to weigh more, and wireless charging is generally slower than wired charging. If the unit occasionally turns off, please check alignment and ensure the device is centered. If the issue persists, contact Energizer support for assistance or a possible replacement:

      -- Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Charger

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn’t work with my iphone and had to return it.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Herman,
      I’m sorry to hear the power bank didn’t work with your iPhone and that you ended up returning it. I know that’s frustrating, especially when you're expecting a simple, magnetic snap‑and‑charge experience. If you decide to try another model later, we’re here to help.

  • Rated 1 out of 5 stars

    Dead screen on arrival

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reslly thought this was a steal compared to the Mag Go by anker, but its just a cheaper plastic build that had potential, until the screen didnt display anything. I was hoping it woukd once I connected to the wall or charged my phone. Nothing. I now must return it, its ine of the best features of thr device. Sure the built in cables and stand are cool, but without thr working display, it is a buzz kill.

    I would recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Dave,
      Thank you for sharing your feedback. We truly regret the inconvenience and appreciate you letting us know—it helps us improve future designs.
      --Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    stoppped working 1 month later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery works ok for only 1 month, It stopped to charge and now is a brick

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi Diegor,
      Sorry the power bank stopped working after only a month and no longer charges. That indicates a defect, and our support team can help with troubleshooting or arranging a replacement:
      https://support.energizerpowerpacks.com/

  • Rated 1 out of 5 stars

    Find new engineers

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not charge my iPhone m or my Android I just waste my money

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi DwayneJ,
      Sorry for the trouble. Please ensure the power bank is fully charged and your phone is properly aligned with the magnetic charging area. Thick phone cases can block wireless charging, so try removing the case. If it still doesn’t work, contact us at https://support.energizerpowerpacks.com/ for assistance.
      --Energizer PowerPacks Service Team

Sponsored