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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 595 reviews

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91%
would recommend
to a friend

Customers are saying

Customers consistently note the large screen size and positive performance of the Envy 17.3" Touch-Screen Laptop. They also praise its ease of use and the keyboard, although some find the weight to be a drawback. Concerns were also raised regarding the battery life and the hard drive's reliability in some cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 595 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    It is heavy, but it works really well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a heavy-duty laptop, and this definitely is one. One con however is the weight.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great screen size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great large screen with the added benefit of being a touch screen. Can turn on and off the back lighting for the keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is very easy to use and carry.....DVD player stopped working within 8 months but other than that I'm satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great screen size and quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is awesome. The touch screen is very fun and works well. Quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Economical Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My second trip to Best Buy to find the computer I wanted was successful and the salesperson was definitely on top of his game. This laptop had everything I wanted and needed, and it was reasonably priced. I am not a fan of Windows 10 or Office 365 because they prevent using some of the applications/programs that I had come to depend on in the past, so that was a drawback. However, the bells and whistles with the laptop itself made it worth the change from my old Toshiba to the HP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The sound is fantastic! Other stuff...meh.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've just barely started using my new laptop, actually. I bought it, in part, because it's big enough to have a 10-key pad, which I use heavily with MS Excel. Another reason was the existence of a built-in DVD drive. Why are manufacturers doing away with those?!?!? Not everything I do is tied to the Web and I don't want to cart a bunch of peripherals around!! I like the ability to load free "apps" that allow me to do some things I wasn't able to do on old machine--or, maybe it's just that the new OS makes it easier to look for software to accomplish what I want to do. And I have to say, the Bang and Olafsen sound system is marvelous!! I'm getting used to Windows 10 and touch screen. Have had some difficulty with some software that, so far, doesn't work on the new laptop as it did on the old. I hope that difficulty is the exception and not the rule. Finally--one thing I'm VERY disappointed about is the lack of an RCA input jack. When I discovered that, I realized my old laptop will remain in service for quite some time. As long as the old codger is still working to do what the young whippersnapper can't, I guess I'll get along okay.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great for the home, work, or school!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gives me all the power I need for school work, career work, streaming, and just about anything else!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a sturdy and versatile laptop. Touchscreen makes it even more appealing. Large screen. Excellent resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my little brother for college. Does everything he needs and more. HP laptops are the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    More features than i'll ever use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Large screen, full sized keyboard. Glad I purchased this one as opposed to a cheaper version

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Fantastic and Lighted Keyboard too!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and looks great. I am a software devveloper and this machine has the saome specs as my laptop at work.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Good just big

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is a great value. All sorts of features and touch screen to boot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of memory.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop because it has a large amount of memory and it was a HP.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Remote Desktop Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a larger display laptop with enough power to do the same kind of work as I do on my desktop. This computer has filled that need. My only complaint thus far is that the mouse pad isn't as responsive as I would like but I use an external mouse when I can to do work. I would've went with one of the nice Lenovo laptops if I was just looking for a laptop but I needed more than that.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer I've made some people very envious about my purchase thinking about buying a second one

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop for my son who is learning CAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop provided my son with the ability to load two different CAD programs and is really powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the hp ,easy to use and the keyboard is very easy to type on.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Very good, large laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop works flawlessly. Good display. Very good sound. Responsive large keys that can be backlit.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Love my new HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Also love the touch screen. It is an excellent size for my desk and for portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, good color viewing works well with my programs needed for work

    I would recommend this to a friend