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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 595 reviews

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91%
would recommend
to a friend

Customers are saying

Customers consistently note the large screen size and positive performance of the Envy 17.3" Touch-Screen Laptop. They also praise its ease of use and the keyboard, although some find the weight to be a drawback. Concerns were also raised regarding the battery life and the hard drive's reliability in some cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 595 reviews
  • Rated 4 out of 5 stars

    nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the HP computers..but I am not so keen on the Windows 10 program

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LIKE THE TOUCH SCREEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT IS HAS A VERY SOFT KEYBROAD,YOU CAN AJUST THE BACKGROUND LIGHT WHEN YOU NEED TO.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    oldies CD's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard to find 50's.60's. 70's music CD's in stores anymore. I was very pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO SO Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not all the features I was led to believe it had. Maybe HP was not the best choise.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way the lap top walked me through the setup and linking up all my devices for me without difficulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well equipped for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn't sure about the new Windows 10. But after a few days of working in it I'm pretty comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love This Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Facial recension, touch screen and everything stream lines. Email,calendars and notes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for day to day use. Definitely not a gaming machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replaced old laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this HP Envy to replace the one I spilled coffee on. Good work computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is okay. Technical support is horrible. Almost went back to return it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. Fast, easy to use. Love the touch screen feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for my son at college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son took this to college this fall. Now my computer is going out and I am considering it as my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast nice picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture .... fast start up ... easy to set up ..........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. I recommend it to anyone looking for a good multipurpose laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Trying to get used to window 10. Love the Camara recognition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PC.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent PC, love it. It is very stylish and high tech. Easy to function.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend this to a friend or family member! Not to heavy to carry around on trips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just theright laptop for me!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed a number of different laptops on the HP web site, and Best Buy had the unit that I wanted.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Haven't even used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thing brand new and even after being fully charged, it takes 5 minutes to load up before telling me there's a problem booting up. In addition to that, just like another reviewer here, I had a white light protruding from the bottom corner of the screen. I was told by hp customer service that this is a confirmed hardware related issue and then they sent me a package so I could send it to them to be repaired. I spent $1,000 for a repaired computer??? It's been a month and a half since I bought the laptop and they still haven't fixed it. They received it over a month ago and keep updating their expected completion date before shipping it back to me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tech upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded everything,great quality.this upgrade was needed. The computer guy was also quite helpful.

    I would recommend this to a friend