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Customer Ratings & Reviews

Your price for this item is $944.99
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Customer reviews

Rating 4.4 out of 5 stars with 595 reviews

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91%
would recommend
to a friend

Customers are saying

Customers consistently note the large screen size and positive performance of the Envy 17.3" Touch-Screen Laptop. They also praise its ease of use and the keyboard, although some find the weight to be a drawback. Concerns were also raised regarding the battery life and the hard drive's reliability in some cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 595 reviews
  • Rated 2 out of 5 stars

    I should've bought a MAC!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend more time trying to get the thing to work properly than actually than actually working. I tried for several days to contact someone at Best Buy (locally) to see if a exchange was possible it was apparently to late to do anything. Which I found out by finally contacting the national service number. I've bought countless number of of TVs, phones,appliances etc,etc, from you guys, you'd think something could be done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent laptop especially with the added components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my new laptop it fits me perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had A HP before good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previous HP laptop liked that one so bought new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    attention and recommendation in the store was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop, quick setup, will recommend to a friend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP really has combine great computing with great value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop to grow with.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer HP computers & am very happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great size screen!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks of my laptop. It fits all my needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for CAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice computer and excellent for CAD modeling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great device for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great device for beginners and good pricing too...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for design ,one of the best that i own

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with the laptop I selected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop that I have purchased so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great transaction. Customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing bad to say about this laptop. I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy so far with my computer. it is awesome.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad 1st computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the RAM sticks went bad in the computer in less than a month. However, Geek Squad worked great with me and replaced the computer without any problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second envy and while the cooling issue is solved (yeah), I do think the picture quality could be better. I like the 17" and that is the main reason I stayed with HP.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new HP has same problems that my 5 year old computer has. It doesn't download as fast as I had hoped. I thought it would be faster, especially for then price I paid.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 1 out of 5 stars

    only lasted 6 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard drive failed after 6 weeks, no help from best buy with out a protection plan was told to contact HP to get it fixed or pay best buy to fix it. Lousy customer service for a product 6 weeks old

    No, I would not recommend this to a friend