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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 595 reviews

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91%
would recommend
to a friend

Customers are saying

Customers consistently note the large screen size and positive performance of the Envy 17.3" Touch-Screen Laptop. They also praise its ease of use and the keyboard, although some find the weight to be a drawback. Concerns were also raised regarding the battery life and the hard drive's reliability in some cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 595 reviews
  • Pros mentioned:
    Keyboard, Performance, Screen size

    Rated 5 out of 5 stars

    Impressed in every way

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a electronics junkie. I probably have about 5 laptops now (old and newer) and this is by far the best that I've owned in years. The keyboard is the best that I've ever used. I write a lot of papers for school and I don't even think about jumping on my old laptop which use to be my fav to write on. The keys have just enough travel and make this pleasant clicking sound when contacted. There is zero lag in opening programs. This laptop is crazy fast. The screen is beautiful. It's also been very reliable since day one. I was NOT an HP fan and I had to talk myself into even buying it. Glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great laptop overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a lot of great features. I have an older HP laptop with an I7 processor that I still use at work, but it requires a fan system underneath to keep it somewhat cool. You can fry an egg on the front left section of the keyboard. This new HP Envy stays so cool I can't believe it. Its got a great screen, plenty of RAM, and a well illuminated keyboard. I do wish it had a blu-ray drive, but that is almost impossible to find in laptops these days. For the price it would have been nice to have some flash memory built in.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    LEAVES LOT TO BE DESIRED FOR THE PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky, slow, too big, poor use with mouse, would never buy again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    touchpad needs works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touchpad not user friendly & problems with display

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to FedEx it to be repaired by HP today.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I had problems connecting to internet. With help from HP I no longer had a functioning laptop. They sent a USB to do a recovery, and that didn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on 09/16/16 had a solid state drive put it took it back on october 6, picked it up october 11, took it back october 20, they still have it spent way to much for the geek squad to mess this up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I have had nothing but trouble with both computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but trouble with both computers since I purchased them. I have not had the time to get into the store to get service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could NOT get an internet connection even after spending hours on the phone with HP Support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Drops USB Drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recognizes USB drives but drops them after appx 24-36 hours. Support was no help.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezes, not as fast as even an older i7 HP, sharp edges hurt hands.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Excellent desktop replacement.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for the money. The screen is big enough that you can sit comfortably in front of it, but not so big that taking it with you feels like a chore. The internal speakers are a good deal better than I expected out of a laptop. It's not theater sound, but it's capable of being both loud and clear. Graphics and memory are good. Really good, considering the price. There are plenty of higher priced that laptops that offer no more, and a few even less. Overall, good build quality, excellent performance, and a very decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Pretty good so far.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, it seems that it runs fast enough, and has a grafix card to boot so that's gr8 and all. the only thing is that the touch pad needs some work. I don't know if its available to work on in the settings or not cuz I'm new to PC (Switched from mac, my MacBook pro was stolen!) :( but other than that it seems fine. I still need to spend more time with it but it is a definite upgrade from the ASUS 15.9 w the i5 and 12g ram that I tried b4 this. that thing was cool because it was a tablet and a comp, but it lagged RIGHT after purchase and its speakers were on the bottom meaning whatever u were trying to listen to was being blasted into your table or bed or whatever u were sitting on. sorry for the rambling review. but I think this is over all a 4 star comp. as long as no glitches come my way....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a great deal for the price. Very easy to use and handles multiple windows/tasks very well. The touch screen is a plus.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good desktop replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good fast laptop, im certainly glad its one of the few that still has a built-in dvd drive since ive seen alot of other laptop manufacturers ditch dvd drives, if only this thing had a bluray drive it wouldve been perfect. my only complaint is that the battery life is around 3 hours or less when it was promised up to 7 hours

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School and Video Games

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this computer primarily for school and computer games. I think its pretty great. Probably not ideal for super graphics intensive games but for basic games like The Sims 4 it does great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got laptop going to school for computer programming computer exceeds what I need and ram can be upgraded so so I can upgrade it as the need arises.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It is amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great! It is good looking, has great resolution and runs fast. I have had no problems wit it and is also great for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP had what I needed for school with great speed. Also good for the gaming I do online.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great for college

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased this computer to get him through 4 years of college and loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! I especially like the 16GB ram that comes standard.

    I would recommend this to a friend