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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 595 reviews

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91%
would recommend
to a friend

Customers are saying

Customers consistently note the large screen size and positive performance of the Envy 17.3" Touch-Screen Laptop. They also praise its ease of use and the keyboard, although some find the weight to be a drawback. Concerns were also raised regarding the battery life and the hard drive's reliability in some cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 595 reviews
  • Pros mentioned:
    Keyboard

    Rated 5 out of 5 stars

    Great Performance Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop at the Best Buy Warehouse sale and let me tell you that for the price I paid, it can't be beat! 16 GB RAM and the i7 processor with full touchscreen definitely takes care of everything i need. Haven't pushed it past Steam games, but it will definitely handle it. Its the last model with a DVD-RW drive, so the weight is heavier than others, my only con is that the keyboard keys are stiff.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this computer easy to use, very responsive with outstanding screen quality.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Great high end computer for a retired Professor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The performance features of this computer are all excellent. I particularly like the all metal body and the sold glass screen. I am impressed by the shock resistant rubber mounted hard drive. The screen has excellent resolution of details. The performance is very fast. I am delighted by the maintenance manual I downloaded that shows how to thoroughly disassemble the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Screen size

    Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big Screen - good wifi - comfortable keyboard - 16gig RAM is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen and keyboard. Very quiet. Pages load with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop, very easy to use, very fast, great screen and sound

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Awesome In Every Way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop can do it all. I do alot of video editing and occasional gaming and I must say this laptop does not struggle running my power hungry games and Video editing. Plenty of features and Ram to do anything your heart desires. I did alot of research for my next laptop and this is the one I chose.Highly recommended and for the price it is a steal.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Screen size

    Rated 5 out of 5 stars

    Laptop Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not updated my laptop for about seven years. I was surprised how much better a product is now out with this Envy laptop. Very sleek lightweight design. The large screen and high definition screen are a nice update. Backlit keyboard and premium sound are outstanding. You will not be disappointed with this laptop. Plenty of hard drive storage 1TB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer replaced my Dell Inspiron with Windows 7 I purchased in 2010. This new computer is so much faster. I'm still trying to adjust to Windows 10, and I think the program will be great once I get accustomed to it. I take online nursing classes and create Power Points and research papers. The HP with updated Microsoft Office 2016 is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Processor speed, Screen size

    Rated 5 out of 5 stars

    Love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great laptop. Easy to use. Fast. Love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen size

    Rated 4 out of 5 stars

    Good Computer overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy told me it had windows 10 it only had windows 7 I had to install 10. It took forever but once it installed I am now happy with the performance and the computer itself I have only had for 2 weeks so that's why the 4 star rating. I will get back on later with a final review.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Windows 10 computer. I like the touch screen and the speed compared to my last computer. It has taken some adjustments with finding files that I was able to find easily before. I have to do more searching for the right setting when I want to change things.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Screen size

    Rated 4 out of 5 stars

    This laptop has everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the HP Envy, it was for the purpose of designing a school newspaper. It has the capabilities and storage I need, as I use Publisher and work with photographs. The keyboard and screen size work well for me as I transition from my desktop computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Performance

    Rated 5 out of 5 stars

    Great Lap Top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old lap top, and although times have changed, it was easy to learn the newer versions offered. It now makes our normal tasks easier and the time saved is amazing. The Geek Squad had it ready to go for us in a timely manner and feel this investment was well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard, Processor speed

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like to size weight over all function this P C is awesome fast and very functional the touchscreen works great but the representative representative as A 3 In one so I was slightly disappointed about that but other than that this computer is exactly what I needed

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old HP had a network card issue and I felt it was time to take the plunge. I am still getting used to MS 10 but it is getting better. The graphics are awesome and I love the speed. I hope it does as well as my last HP and only time will tell. I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Battery life, Weight

    Rated 1 out of 5 stars

    Cost too much poor computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used this laptop twice in the first year I had it (2016). Then it sat for a year at least. Battery was dead. Once it got fully charged it would never last more than 30 mins. Even now, 5yrs later its only used maybe twice a month. Battery life sucks. Cant use it for more than 30 mins and battery will go dead so we leave it plugged in all the time. Its very heavy. But it was hard to set up and is still hard and confusing on how to use. I cant find anything that I save. It saves documents, pictures, etc in all kinds of folders. Takes hours to find anything. The kid, I mean salesperson didnt know anything about computers. I tried researching computers and thought I bought the one with 10hr battery life. It says 4hrs but like I said it lasts 30mins. For spending over $1000 you would think I could use it more than just to print coupons or backup my iphone on it or pictures. Big mistake. At least its a touch screen otherwise I would never be able to use it. And I do know a thing or two about computers but this is ridiculous.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 5 out of 5 stars

    Perfect for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the larger screen, and the fact that it is also a touch screen. This laptop has all the features that I wanted and more, and ample power that I need for my work. Went a little over my planned budget, but glad that I did considering all that this laptop has.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size, right click using touch pad a little difficult to use.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed, Screen size

    Rated 4 out of 5 stars

    Great computer but does give blue screens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the backlit touch of this notebook and it has fast speeds. It has a large 17 inch screen which I can use to watch or stream videos. There have been a couple of occasions that I got a blue screen.

    I would recommend this to a friend
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