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Customer Ratings & Reviews

Your price for this item is $269.99
The comparable value price is $369.99

Customer reviews

Rating 4.6 out of 5 stars with 939 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers appreciate the EcoTank ET-3830 All-in-One Supertank Inkjet Printer for its easy setup process, with many describing it as straightforward and user-friendly. They also praise the printer's print quality, highlighting its consistent delivery of high-quality prints. While some customers find the printer to be noisy and lacking a touchscreen LCD, many are satisfied with its affordability and reasonable ink prices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 939 reviews
  • Pros mentioned:
    Print quality, Setup

    Rated 5 out of 5 stars

    Happy with this printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of constantly running out of ink, and having to find places that still carried the cartridges for my epson 5100, which were getting harder to find and more expensive. Plus the old printer just seemed to be going through an insane amount of ink where id run out a few weeks after putting a new one in... without even printing much. SO i made the choice to upgrade to this super capacity model and at the same time bought ink refills since if i could, i would print more. Its been a YEAR and i've printed A FEW THOUSAND sheets in color, yet my ink is still over half full!!!! I haven't had a single issue with it, no clogged print heads, no sloppy ink, no smudging, no paper jams. Its pretty easy to setup on my phone and pc, holds its network connection (wifi) without issue, and scanning docs fully functional and can be emailed to you, or printed w the copy function. Refilling the ink could get messy only if you're clumsy and really the only thing i could complain about if i HAD to come up with a complaint, is that i didn't opt for the touch screen version so sometimes, ill click the display line a dork and then go duh and use the actual buttons lol. Super cheap cost to own, as the whole printer + ink costs less at purchase than i would've spent over the year for ink catridges with my other one. Does not have an autofeed option for dual sided scanned documents so you need to scan one side and flip the page to scan the other yourself, but i hardly need to use that feature. Id definately but this one again :) So simple, even a parrot can use it LOL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up and connection. Very good quality printing. Much cheaper ink than the usual cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Versatile Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It prints beautiful photos with glossy papers. Really takes a while to burn through all the ink, and the paper tray holds 250 sheets of paper so I dont have to keep on refilling it like every 50 sheets like my old printer. The sleep function is great so i can have it on the whole time, so it goes to sleep mode when not in use. Wakes up quickly and ready to print from my computer and my phone through the app. It is really versatile printer, probably only gripe i have with it is, that it stops prints when it auto detects a different kind of paper and i have to physically go to the printer to forward some settings to tell it that its okay to print. Other than that its been great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer, I've had it for 2 years now. I use it all the time. Worth the price. I converted from decades of only using HP after theit quality degraded andb this Epson ET-3830 is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just Buy It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best printer I've ever owned. Prior to this I had the Epson XP440 and there was always some problem. Heads always needed cleaned and aligned every single use. It was such a hassle and ink always ran out and print quality was trash. The quality of this ecotank is phenomenal, truly. I printed off cake toppers for my nieces birthday cake and the quality was so good everyone thought I had bought them. I homeschool and have printed off countless worksheets so far and the ink has barely moved. I'd buy this thing a million times over

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. easy to set up and calibrate and easy to see toner levels. Comes with the Black, Cyan, Magenta, and yellow toner bottles. Love that’s it’s earth friendly too! Scanner works great, printing is crisp and clean. Love that it has an app that I can print stuff via my phone if I do not have my PC or laptop with me. I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. very nice and easy to use. Easy to add ink

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best printer ive ever owned, easy to add ink and amazing quality to print. No issues on my end with this one.

    I would recommend this to a friend
  • Cons mentioned:
    Display

    Rated 5 out of 5 stars

    Should of purchase this first

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why did i not purchase ecotank instead of the workforce all the printing i have done i would of beeon on my 3rd set of cartridges ...only wish it was a touch screen for the controls

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Greatest printer I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to buy a screen protector for my phone and ended up walking out with this printer. I own 2, $1000 printers, and neither one of them print color pictures as good as this printer does everything is right about this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    ET-3830 Printer is a Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works like a charm. The biggest problem was finding the software for the printer on my iMac. The message was that the software was pending approval. I love the economy of the long-lasting ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson SUPER Tank also preferred by SHAQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have finally found a printer that prints superior and my photos are professional quality. The ink is cheaper than cartridges and the ink lasts forever! I print everything out and in color and I am still on the ink that came with the printer. I wouldn't have any other printer on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and I love this printer .. Easy to use and to install. Even though you are not computer savy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great print

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 10 years my old printer seemed to just quit on me so I decided to buy another believing that EPSON makes good printers I’m giving it a try So far so Good and love where I don’t have to buy a lot of ink

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 2 out of 5 stars

    Incredible Disappointed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t purchase this one- it has ongoing issues staying connected to WiFi and often won’t reconnect. Apparently many people have experienced this same issue and getting support from Epson Support is sketchy at best. Most of the time it take 4-6 calls to resolve the issue, download the patch, update the driver, or whatever they decide the issue might be that particular day. Multiple times we’ve been told to call back later because the tech would not know how to resolve the problem. We only print 10 pages or less each month, so buying a new printer seems like such a waste when the one we have is still like new. Finally exhausted with the problem, 14 months later we contacted Best Buy Geek Squad today. Hopefully they can help us more than Epson Support. If the printer functioned properly it would have been an awesome purchase, as I like the ink wells (no cartridge), wireless capability, print/scan/ copy abilities, compact size, print quality, and two-side printing; however, none of those features matter when the thing won’t work!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LeighAnneG, we apologize for your disappointing experience with the ET-3830 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3830/s/SPT_C11CJ62201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best printer ever

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my absolute new favorite printer, one of the most sleekest at fastest printers I have ever used. I love how I can just add as much Ink in the chamber at a time as I want. And the picture quality of the pages that print out our superb not to mention the ease of hooking it up to my pre-existing Wi-Fi and computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson bests

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the print and quality.this has got to be the best epson printer for the price quality and ink longevity of all time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality printer. Great color prints and clear black prints. No smudges on the prints. Long ink life. Very pleased with my purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nice and simple

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. One thing it is kind of loud but nothing too crazy. Looks like it wastes the ink fast but not really. Make sure to do the calibrating.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Compact, great prints, & ink feature!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer & the ink! I used this printer at the office I worked in. I was amazed at how long the ink lasted and how easy it was to replace. This alone made me purchase for my at home nail salon! Our last printer was a money pit of expired ink or the cartridges just didn’t last.

    I would recommend this to a friend