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Customer Ratings & Reviews

Your price for this item is $299.99
The previous price was $369.99

Customer reviews

Rating 4.6 out of 5 stars with 817 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 817 reviews
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Lcd screen

    Rated 5 out of 5 stars

    Happy with this printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was tired of constantly running out of ink, and having to find places that still carried the cartridges for my epson 5100, which were getting harder to find and more expensive. Plus the old printer just seemed to be going through an insane amount of ink where id run out a few weeks after putting a new one in... without even printing much. SO i made the choice to upgrade to this super capacity model and at the same time bought ink refills since if i could, i would print more. Its been a YEAR and i've printed A FEW THOUSAND sheets in color, yet my ink is still over half full!!!! I haven't had a single issue with it, no clogged print heads, no sloppy ink, no smudging, no paper jams. Its pretty easy to setup on my phone and pc, holds its network connection (wifi) without issue, and scanning docs fully functional and can be emailed to you, or printed w the copy function. Refilling the ink could get messy only if you're clumsy and really the only thing i could complain about if i HAD to come up with a complaint, is that i didn't opt for the touch screen version so sometimes, ill click the display line a dork and then go duh and use the actual buttons lol. Super cheap cost to own, as the whole printer + ink costs less at purchase than i would've spent over the year for ink catridges with my other one. Does not have an autofeed option for dual sided scanned documents so you need to scan one side and flip the page to scan the other yourself, but i hardly need to use that feature. Id definately but this one again :) So simple, even a parrot can use it LOL

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Just Buy It

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best printer I've ever owned. Prior to this I had the Epson XP440 and there was always some problem. Heads always needed cleaned and aligned every single use. It was such a hassle and ink always ran out and print quality was trash. The quality of this ecotank is phenomenal, truly. I printed off cake toppers for my nieces birthday cake and the quality was so good everyone thought I had bought them. I homeschool and have printed off countless worksheets so far and the ink has barely moved. I'd buy this thing a million times over

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. easy to set up and calibrate and easy to see toner levels. Comes with the Black, Cyan, Magenta, and yellow toner bottles. Love that’s it’s earth friendly too! Scanner works great, printing is crisp and clean. Love that it has an app that I can print stuff via my phone if I do not have my PC or laptop with me. I am very happy with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality printer. Great color prints and clear black prints. No smudges on the prints. Long ink life. Very pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson EcoTank ET-3830

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a printer that doesn't gobble up ink and all the money in your wallet! This printer is awesome . . . great color and crisp prints. I love it!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an awesome product. No more printer cartridges with this. It is incredibly easy to set up and fill the tanks also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ET-3830 Printer is a Keeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works like a charm. The biggest problem was finding the software for the printer on my iMac. The message was that the software was pending approval. I love the economy of the long-lasting ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest printer I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy to buy a screen protector for my phone and ended up walking out with this printer. I own 2, $1000 printers, and neither one of them print color pictures as good as this printer does everything is right about this printer!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Versatile Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It prints beautiful photos with glossy papers. Really takes a while to burn through all the ink, and the paper tray holds 250 sheets of paper so I dont have to keep on refilling it like every 50 sheets like my old printer. The sleep function is great so i can have it on the whole time, so it goes to sleep mode when not in use. Wakes up quickly and ready to print from my computer and my phone through the app. It is really versatile printer, probably only gripe i have with it is, that it stops prints when it auto detects a different kind of paper and i have to physically go to the printer to forward some settings to tell it that its okay to print. Other than that its been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son recommended this printer. He has an older model & has been very happy with it. Excellent replacement for my old HP printer. Love the ink refills. Cartridges were so expensive, & it was so easy to fill these ink tanks. I'm very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Epson SUPER Tank also preferred by SHAQ

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have finally found a printer that prints superior and my photos are professional quality. The ink is cheaper than cartridges and the ink lasts forever! I print everything out and in color and I am still on the ink that came with the printer. I wouldn't have any other printer on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Wi-fi connectivity

    Rated 2 out of 5 stars

    Incredible Disappointed!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please don’t purchase this one- it has ongoing issues staying connected to WiFi and often won’t reconnect. Apparently many people have experienced this same issue and getting support from Epson Support is sketchy at best. Most of the time it take 4-6 calls to resolve the issue, download the patch, update the driver, or whatever they decide the issue might be that particular day. Multiple times we’ve been told to call back later because the tech would not know how to resolve the problem. We only print 10 pages or less each month, so buying a new printer seems like such a waste when the one we have is still like new. Finally exhausted with the problem, 14 months later we contacted Best Buy Geek Squad today. Hopefully they can help us more than Epson Support. If the printer functioned properly it would have been an awesome purchase, as I like the ink wells (no cartridge), wireless capability, print/scan/ copy abilities, compact size, print quality, and two-side printing; however, none of those features matter when the thing won’t work!!

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hello LeighAnneG, we apologize for your disappointing experience with the ET-3830 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-3830/s/SPT_C11CJ62201#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
      Sincerely, Sam - The Epson Team Epson

  • Rated 5 out of 5 stars

    Epson ET 3830 printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I had to have a little help setting it up but it works great. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Works for all my projects and great thing is, I don’t have to worry about ink!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50/50

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer but about a month after getting it it stopped connecting to WiFi and tech said I would have to pay for a refurbished one or buy another one out of pocket and I didn’t even have it two months so now I have to hard connect it to the WiFi box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    David

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our initial experience has been very positive. We had an HP printer, but the ink was so costly we decided to get an Epson printer. We are very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best printer ive ever owned, easy to add ink and amazing quality to print. No issues on my end with this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first eco tank printer. Got tired of switching out cartridges. Also kept having issues with hp printers not printing blue color. (Prints as pink!) This is supposed to last 2 years on one fill up. Everything comes with it. Set up was pretty easy, though lengthy. The key pad takes getting used to as it's not touch screen. You need to use the hard pad to the right of the display. Print quality is not as sharp as expected, but I havent played too much with the options. I like the white color and the large capacity paper tray ans small footprint. It does two sided printing automatically. Over all I like it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Compact, great prints, & ink feature!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer & the ink! I used this printer at the office I worked in. I was amazed at how long the ink lasted and how easy it was to replace. This alone made me purchase for my at home nail salon! Our last printer was a money pit of expired ink or the cartridges just didn’t last.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    I do like the printer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a very nice printer. Setup was easy and pretty fast. Replaced a printer that was bigger, heavier and more costly.

    I would recommend this to a friend