Customer Ratings & Reviews

I have been using the Epson EcoTank ET-4950 an AIO printer for a little over a week and I must say this is a must-have tool to meet your productivity needs for your home or small office. The EcoTank is a fax, scan, print and a copier all in one. The setup process does take a little bit of time but it’s not complicated. You will need to download an app if you are setting this up using your phone. Once the app is downloaded, the app will find the printer and start the setup process which takes about 10 minutes to complete. The printer can be used with either a wired connection via an ethernet port, or a USB port option or wireless if you prefer and I have tested both configurations and worked great without any issues. The printer has a color printing speed of about 9 ppm and 18ppm for black and has a 4800x 1200 dpi printing resolution, which is considered really good, and the print quality is crisp and vibrant. You have two options for scanning, you can either use the flatbed or the automatic document feeder scanner up top with the scanning resolution of 1200 x 2400, which is also considered a good resolution for capturing fine details. The automatic document feeder is a huge time-saver for scanning multi-page documents, and the duplex printing feature helps save paper and is environmentally friendly. The copier function on this AIO in one is also a great option to have for home and office needs. The best feature of this AIO besides the multifunctionality is the EcoTank system. The EcoTanks are large refillable tanks, that are easy to fill, have a greater printing capacity and the ink is much more economical than your traditional printer cartridges and on top of that don’t have to worry about your printer telling you that it’s a genuine toner cartridge. Overall, the ET-4950 checks all the boxes—easy to use, high-quality prints, low cost of operation, and great features for everyday use. If you’re tired of dealing with cartridge printers and want something reliable and efficient then look no further. I would definitely recommend this to anyone in the market.

The EcoTank ET-4950 is a great small printer for home or office. Especially for those who hate to spend so much on ink cartridges. This machine comes with ink bottles that are supposed to last 3 years - which they say is the equivalent to 80/90 ink cartridges. It is supposed to be enough ink to print 6,600 black pages and 5,500 color pages. Not only is that a cost savings- but great for the environment if you are not using that many ink cartridges. During the set-up process, you are prompted to download the Epson Smart Panel app. It walks you through the process of setting up the printer step-by-step. It was very easy and and easier than trying to read some paper that folds out six times. You just unscrew the bottles and fill the tank. There was no mess. Some of the highlights of this Wireless Print, Copy, Scan & Fax machine are: prints 18 black pages per minute and 9 color pages per minute, auto 2-sided prrinting and scanning, 2.4" color touchscreen display, and smart mobile printing. It has automatic two side printing, automatic reduction/enlargement. I have priced the bottles to refill the ink and it looks like it is $50-$60 for all four bottles. Not bad for three years worth of ink.

I was an HP printer guy for at least two decades. However, repeatedly jamming ink nozzles and the high cost of ink cartridges (including HP's instant ink program) finally got me to try an ink tank printer. We got this about six weeks ago. Here are the results so far: - Setup was painless using the app. - Apparently print head clogging can actually be MORE of an issue with tank printers than cartridge printers. So far, we have not seen this, however, due to the ink averaging 1/10th the price of cartridge printers, I print a colorful page at least every two weeks to mitigate this. - Changing your wifi router/cable modem after installing this will likely confuse this printer. It took me an hour to finally decide uninstalling and reinstalling all the printer software was the only way to acclimate the printer to a new router with a new IP address. After doing this, worked flawlessly again. - Print quality is at least as good as our prior $500 HP printer. - Scanning software works well. I miss having a flash drive port to scan docs to but having a document go directly to a PC or phone has been problem free so far. - Footprint is actually fairly moderate. The output tray can be pushed inside when not in use and opens and extends automatically when you print something. - Not silent but is at least a little quieter than our HP printers. Certainly not noisy. Will update this review if issues develop in the coming months but so far very happy with the switch.

Based on my use of the Epson Ink Tank model ET-4950 (4950) for a week, I think it could be the best home office “all in one” printer out right now, though not perfect. I’ll discuss my positive, and disappointing experiences with its major functions below, but, overall, its brightest star is its ink, which is lively without needing to use much per print vs cartridge-based printers. I’ve used other brands of ink tank printers and they are of similar construction and features, but to my eyes their inks pale in comparison to the vividness Epson inks offer. So that is the chief reason, though there are others, in my opinion, to buy an Epson printer over another brand. The 4950 is Epson’s top ink tank “all in one” model. Its features are similar to the model below it except for, in my mind, one major feature: touch screen control. If you’ve ever waded through a printer menu with only arrow button navigation you know what a miserable experience that is, especially when you are in a rush. The 4950’s screen being touch sensitive is directed with swipes and taps and is a hugely better user experience than hard buttons that require click side arrow button, click side arrow button, click down arrow button, click OK button. Jumping up to the ET-4950 from its lower sibling for this feature is totally worth it. The ET-4950 also is the only ink tank printer in this family to have a fax function and a phone jack. That may be of interest to some too. I don’t have a landline anymore and also don’t send enough faxes to justify an eFax subscription so I couldn’t test this feature. BUILD QUALITY Home/home office inkjet printers have never been known for their impressive construction. Nothing has changed here in that aspect. The case, lid hingers, drawers, etc., all feel like they were designed to be the minimum required to be stable. Like an econo-car, it will get usually you where you want to go, but don’t expect more. What you are paying for here, compared to cartridge-based all-in-ones, is the time and money savings that come with having an ink tank. While I didn’t expect a beefy build one notable disappointment is the screen quality, which is on the level of a 1994 laptop. Specifically, it looks faded and is hard to read from a side angle, for example if the printer was next to you. It’s fine when looking straight at it though, and the screen can be tilted up allowing it to be read either sitting or standing. A wider viewable screen that could be read while next to the printer would have been a monster feature, but also in 2025 I expect it. While more feature related, it’s big work quality deficit is there isn’t a one-off or envelop tray that even basic laser printers have. If you need to print one envelope or a sheet of paper sized different than in the paper bin, you must unload the entire bin to print that one item. That’s a major inconvenience and waste of time. SETUP Set up and initialization is a long, but simple, process for me. It includes a firmware upgrade and install and charging the ink. From out of the box to working printer took about 30 minutes. While setup isn’t hard it does require some concentration. For example, you don’t want to accidentally load the yellow tank with blue ink. Reading instructions isn’t popular, I know, I don’t either, but I highly recommend it here because there is a specific order things must be done. Annually, I set up dozens and dozens of devices, both for myself and my tech-phobic friends and family. A long round of applause for Epson here, not just because it offers multiple setup routes – either onscreen or via phone app, or because both are mostly intuitive, but also because no registration is required before getting started, something some other printer companies demand. Nothing irritates me more than having to login to an account to change a printer setting via app. I avoid adding device apps to my phone that won’t get much use, both for privacy and clutter control. So, I opted to set up using the printer’s touch screen. However, if you don’t have a Wi-Fi router with WPS, the app will be a better set up option unless you like tapping in your password. After a few taps I was ready to move on. A couple notes though: 1. One of the last onscreen set up messages has no instructions on how to proceed. That information is in the instructions – you must press the “?” button. 2. This setup process does not include Wi-Fi setup. That must be done separately, but if you have a router with WPS it’s easy. On the 4950’s screen, select your network name then push the WPS button on your router. You’ll be connected in a minute or so. SOFTWARE / COMPUTER CONNECTION I use a Mac so Windows setup might be different. After connecting my Wi-Fi network to the 4950 my Mac and iPhone automatically recognized the printer. At this point I could print from any application that offered printing and scan using MacOS’s native Image Capture app. USB and LAN are available for wired setup too. Epson offers free printing and scanning software too which can be downloaded from its support site. These enable additional features, especially in scanning and is worth trying out. The software will alert you when new software or firmware is out so you can always be up-to-date. PRINTING Historically, I think it’s fair to say all-in-one printers have a stigma of being “jack of all trades, master of none.” Their beauty is in their compactness for small spaces rather than its superb output. But I think the 4950 could shake this reputation. I’ll admit when it comes to black and white documents, I prefer laser printers for their crisp text and rapid speed. But I’m impressed with the 4950’s abilities here. I’ve attached a photo of a laser printer vs 4950 for you do see for yourself. Mind you this is a photo of a printout, so it’s not 100% what my eyes see, but hopefully close. Even in the smallest fonts the curves are smooth and sharp. A magnifying glass is needed to see the difference between laser and the 4950. Both were printed on standard 20 lb. paper without issue. The 4950 didn’t like some heavier weights though. Specifically, I loaded up Koala brand 48 lb. letter size inkjet paper and it jammed up every time I tried to print, even after shuffling and reloading. I then tried Canon 45 lb. paper and that worked fine. So, I can’t say if the problem here is the paper brand or weight, but I thought it was worth a mention. Except for the question of whether the 4950’s paper weight limitation is 45 lb., it’s acumen at printing business documents, black and white or color, is at a professional level suitable for presentation work. My next test was photos. Here too it’s excellent thanks to, yes, Epson’s ink. If you decide to go with generic ink later you are on your own. The 4950, for sure, is purpose built as a generic home/home office/small office device. It’s unreasonable to expect its photo printing capabilities to rival a dedicated photo printer which typically use six inks rather than four. But the 4950 is no slouch either. In fact, it’s the best I’ve seen so far out of its genre. For this assessment I printed both a color-corrected RAW and JPEG photo of a giant panda direct from Adobe Lightroom. I used Canon 45 lb. matte paper each time. Printing correctly from Lightroom requires installation of Epson’s printer software so you can access the printer’s ICC profile. Once done, the 4950 delivers a print that is reliable as a proof before sending out to be printed as a poster, part of a book, etc. The JPEG print was also streak-free, sharp, colorful, and frame worthy. Of course, the 4950 doesn’t use archival photo ink so photos will likely fade over time. COPYING In every inkjet all-in-one printer I’ve ever used copying is an afterthought – a kind of bonus feature that the manufacturer didn’t spend much time developing. That is the case here. This is easily the 4950’s weakest feature and is best viewed as having it is better than not. It lacks the quality and speed of a dedicated copier or even one found on a laser printer all-in-one. Functionally, it’s fine for small jobs, say a one-off copy of a document under 20 pages. But it is slow compared to modern fast copiers that can push out collated multi-page documents in the blink of an eye. Multiple and single page originals, up to legal-size, can be loaded into the document feeder and single pages, up to size A4, or odd shaped items can be placed on the scanner glass. Also, in my experience, the document feeder is only happy with paper no thicker than resume paper. Heavier paper tends to get jammed and the Koala 48 lb. was a no-go. The main weakness here though is the copy quality. To my eye the blacks are not as deep compared to when printing, and colors can shift. For example, some blues look purple-ish. I would say it’s fine for personal use, but not presentation quality. For that you’ll want to scan, color correct if needed, and then print the photo or document. SCANNING My scanning experience was great, no matter if I used Epson’s software or 3rd party, all of them discovered and connected to the 4950 without hassle. Of course, I can’t speak for every app or OS. Loading up items to scan is exactly like copying with the same media limitations. Scanning output is terrific even before applying any needed tweaks with software. Documents, graphics, photos, are all sharp. Scanning speed various depending on the quality required but even the highest resolutions are completed in a reasonable amount of time. CONCLUSION The 4950 is an impressive ink tank based all in one printer with one feature it’s price-level competitors don’t have – Epson’s ink. While the 4950 doesn’t excel in all areas it’s unbeatable for its core functionality printing and scanning business documents and casual photos. It’s easy no account registration required set up is a bonus.

Great printer. Easy to use. It provides great economybon ink. Color prints are wonderful. Here’s something you need to know. Run a t least one color print axweek or the ink cand dry in the tubes. I found out the hard way. The color went way off to green. I kept cleaning the heads which actually made things worse. Ergo, I got this new one. I love that I'm not changing those little expensive cartridges every week. So, I'm very happy.

This is a fantastic printer. Set up is easy. I’ve been using it for over a month and haven’t even begun to dent the tanks. The first tanks are still nearly full. There’s plenty of ink left in the bottles that came with it. I can print from it wirelessly from multiple computers, my phone, and even an EKG machine. Have not used the scanning feature. Copies are great. No feeding problems. It’s a really great printer.

I've been using the Epson EcoTank ET-4950 for a few months now, and I'm loving it! The ink tank system is a game-changer - no more frequent cartridge replacements or breaking the bank on ink. The print quality is top-notch, with vibrant colors and crisp text. Setup was super easy, and the app is user-friendly. The printer's compact design fits perfectly on my desk, and the touchscreen interface is intuitive. My only minor gripe is that the paper tray could hold a bit more, but it's not a deal-breaker. Overall, I'm really happy with my Epson purchase and would definitely recommend it to anyone looking for a reliable and cost-effective printer

This is the first Epson printer I have used. This model is very small and light weight (9.4-inch h 14.8-inch w x 13.7-inch d and 16 lbs.). Prints quickly and not having to deal with the ink cartridges is a BIG plus (goodbye monthly ink subscription). Also scans/copies very accurately. Having only one paper tray is limiting and as such printer is probably best for students or home use. I did not try the fax option. Easily unpacked but a lot of tape so make sure you find it all. I set it up using my desktop computer and software downloaded from printers site. I found the software not very intuitive, and I had to manually select wifi and enter info using the tiny 2-inch color screen on printer. It would not register printer at end of setup either. Filling the onboard ink “wells” was easy using the provided 4 color bottles. The front of the printer has scales showing ink levels. Multiple windows apps were installed that made it a tad confusing as to which to use for printing/scanning/etc. I did wind up figuring it out and it printed fast. I could not find any “picture” settings – only documents – but could be operator error. Several color “test” pictures did look nice using document and picture paper. Even in draft mode the pages were easily read. To collect printed pages the paper tray “opens” and a tray slides – which sticks out an additional 6 inches from front of printer. Tried scanning a colorful birthday card & received an error message that selected area was too large using 9600 dpi resolution - same at 6400 dpi. 200 dpi scanned but took over 3 minutes. 600 dpi – 2 minutes and 300 - 20 seconds. It scanned the entire tray area, not just the card. So had to edit the scan – but I may have missed a setting. It was very accurate. 1-year limited warranty. I worry that the ink in bottles or printer may dry out – only time will tell. The opening/closing printed tray seems overly engineered and worry it could a “break” point. Overall, a nice compact printer that is somewhat let down by software and having only 1 paper tray. Not having to deal with replacement ink cartridges is great though. Would recommend to anyone looking for a small all in one.

This EcoTank 4950 is by far one of thee best inkjet printers i have used in a long time. Being in the I.T. world for over 30 years, i have used alot of different printers over this time, and I understand there are other versions (models) of Epson's EcoTank series or line, but this is the first time i have ever used an Epson Inkjet like this; so i was pretty surprised by how great this thing is compared to all the other competing brands out there (HP/Brother/Canon etc). The one thing I dislike most about using inkjet printers is replacing the cartridges, i feel like you get 100, maybe full color prints from those other models before you find yourself needing to replace black or colored cartridges. This printer for me, breaks that mold. I setup the printer, filled up the inkwells with the 'full' sized included cmyk colors and started immediatly printing 100 full colored photo paper 5x7 photos, and the ink wells barely broke 1/4 of the full tanks, leaving 3/4 more to go. For me that was the win me over point. Pros: HiRes Autofeed Scanner (or scanner bed) Fax Touchscreen Easy keyed-notched ink fills for no error fills Fast printing (18 ppm- black / 9ppm color) Easy to Print from phone or tablet Two side printing Cons i really thought i would have things to put here that i didnt like about this printer, but i really cant think of anything i disliked. The printing was quick, the photos looks outstanding, the ink was barely touched for how much i printed at first. The setup was very easy, between my windows 11 machines, or my iphone or android devices it was as simple as selecting 'print'. Setup of the paper(s) and sizes etc was pretty straight forward, any issues were presented on the clear little touch screen, so very easy to manuver. I would really recommend this printer for anyone looking for an all in one for their office or home. you really can't go wrong here for the value of these features and whats included.

I am extremely dissatisfied with this printer and with the way Best Buy/Geek Squad has handled my protection coverage. This printer has failed repeatedly, now for the third or fourth time. The scanner keeps having problems where pages get stuck while scanning. After scanning only around 20 to 30 pages, the scanned output starts showing many stain lines, making the scans look dirty and unusable. Now the paper tray is frozen and will not move in or out, even after turning the printer off and back on. Every time I try to use the printer, there seems to be a new problem. The printer itself has been unreliable, but the worst part has been the service experience when trying to use my Best Buy Total Protection/Geek Squad coverage. In my repeated experience, the front desk gives me incorrect or misleading information about my account, my protection coverage, and my replacement options. The information only seems to change once a manager comes to the front and gets involved. That is unacceptable. I purchased protection because I expected Best Buy to stand behind the product when it keeps failing. Instead, I keep wasting time going back to the store, being given bad information, and feeling like the front desk is trying to make me pay more instead of helping me use the protection plan I already paid for. From my point of view, this feels like a deceptive practice because the customer is first discouraged, confused, or pushed toward paying more before a manager finally corrects the situation. Customers should not have to argue or escalate every time just to get accurate information about their own protection coverage. At this point, I am not satisfied at all with this printer, Geek Squad support, or the way Best Buy handles replacement requests under protection coverage. I believe Best Buy should replace the printer or provide fair store credit instead of continuing to send me in circles every time the printer breaks again.

Replaced old obsolete Cannon with this Epson. Have used it for printing B&W and scanning multiple pages from unit to laptop. Scanning function seems a bit slower than on my old machine but the documents look fine. Have not tried printing from phone or tablet yet but works fine from my laptop. Set up of the machine was relatively easy from my phone per the instructions. Figure a bit over an hour unboxing, reading instructions, and then setting everything up with ink installation. Will not use the fax feature. Purchased based on Consumer Reports rating and hope to stop excessive ink costs. I don't print very often and previously seemed to spend $60+ each year for 20 pages or less a year in ink costs as the cartridges were always on empty. Bought for home use so the machine has many features that I probably will never use and therefore cannot review. So far, very pleased as it works just fine.

Overall, I am happy with the printer. It was easy to install the ink. The set up was fine except that it would not wirelessly connect to my computer, even after closely following the instructions. A call to the tech department was answered quickly and the problem solved. The time between pressing print on my computer and the printer starting is slower than it was on my previous HP printer. I couldn't get the ADF to work but a call to tech solved the problem. However, in order to load multiple pages in it, I first have to turn off the unit and restart it. Otherwise, it's not recognizing that paper has been loaded. Copies are clear and the print is fine. The unit is compact. So far, I am very happy with the ink usage compared to the exorbitant amount of money I spent on HP cartridges. All-in-all, as of today, I would buy this printer again if I had to.

This printer works extremely well. It was very easy to set up. I can print from my phone or my laptop. I've printed documents and pictures, which all come out sharp and with true colors. This printer was on sale, so in my opinion , a great value and very affordable. I have read, with tank printers, you have to print on a regular basis or problems can occur with drying out or clogging. I just make sure to use it on a regular basis and run the cleaning function

Bought this printer to replace an Epson ET-4750 which was over 7 years old and performed great until the last few months when the print heads started clogging up and no amount of cleanings would fix it. Decided to get another Epson because of how long the previous one lasted and the fact that it used very little ink over it's lifetime. So far this new one works as well as my old one.

Wirelessly connected to a couple of silicon Macs over the local network. The installation's was a little more complex than expected and some of the software installed is Intel only and won’t run on the latest MacOs but the drivers and the most recent programs work fine. The printer was slow and loud as expected and the output is fine.

Love this printer! It is easy to operate, quiet printing, and excellent prints and copies.

Very happy with this printer. I was previously an HP printer fan, but I made a change after my last negative HP printer experience. Pros: Quick printing, easy-to-fill ink tanks, syncs well with my laptop with recommended software and apps. Cons: Clarity of print is a tiny bit fuzzy, so if need high-level business documents, maybe a laser printer would be better? Haven't tried adjusting printing yet, though, so print maybe could be better. I don't use this for photo printing, so can't comment on that function. Overall, I recommend this printer.

I recently bought this printer and I’m really happy with it. Setup was easy, print quality is clear, and it works fast without any issues. It’s also quiet and doesn’t take up much space. Overall, it’s a great value and I’d recommend it.

This is my 8th Epson Eco Tank that I have purchased. Honestly, the cost savings alone on ink is enough to pay for the printer. The ink last a very long time and the printers are super durable. The choice is clear if you're considering a new printer!

A fantastic all-in-one printer with a great automatic document feeder, great quality printing and great speed. The fact that is was available for $370 makes it an unbeatable bargain. I'm really looking forward to the benefits of the EcoTank system, too. The only negative was Best Buy customer service. The delivery company dropped off the printer somewhere other than my house (the delivery pictures shows a modern white house and mine is traditional and blue. I called customer service daily and each time was promised a next day delivery. It would show up in the tracking as out for delivery and then suddenly be cancelled. After a week, I finally demanded to talk to a supervisor who insisted that it was routine to take a week for a next day delivery from Minneapolis to Wisconsin to take a week. I was angry enough that I threatened to cancel my BB credit card and never shop there again (I'm a big technology and home apppliance purchaser through them). Suddenly, the printer was magically delivered the same day to my house. The product is excellent and the price was outstanding. BB needs to make some changes to their customer support system!