Customer Ratings & Reviews
- Model:
- C11CJ21201
- SKU:
- 6469372
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the EcoTank Photo ET-8550 All-in-One Wide-format Supertank Printer, especially regarding its excellent print quality and ease of use. Many also appreciate the overall performance and easy setup. However, some customers have reported issues with paper jams, while others feel the price is a bit high and the output tray feels flimsy.
This summary was generated by AI based on customer reviews.
This changes everything!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is a life saver for my small business by making copies of my watercolor to sell to customers!
I would recommend this to a friend- Pros mentioned:Print quality
very good printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good printer, printing is perfect, fast practical and economical
I would recommend this to a friend My epson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't used it yet, but I'm going to try. I love shopping at Best Buy.
I would recommend this to a friend- Pros mentioned:Print quality
Jamming on double pages prints and poor software
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the print is good, however the printer jams constantly when printing double pages. Also, getting the software installed is a major pain all for the sake of the membership. Would not recommend.
No, I would not recommend this to a friend Worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so glad Best Buy had this printer I called around and no one had it that’s how I knew it was a popular item. It was definitely worth the buy. I haven’t stopped using it since I got it
I would recommend this to a friendNecessary evil
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printers are necessary evil. I hate printers. This one sucks less than other printers I have owned.
I would recommend this to a friend- Pros mentioned:Print quality
Paper feed issue
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the color and the picture quality. But I'm having trouble with this printer already. I've had it for 2 months!! The paper is not feeding. I had trouble with the paper feeding on my last Epson printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Disappointed, we’re sorry to hear you’re having issues with your Epson ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 a.m. – 4 p.m. (PT), Monday – Friday. Sincerely, Joseph – The Epson Team.
I love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it, it is a very complete printer, the images and colors come out beautiful. I renew it 100%. I am a craftsman and I love this.
I would recommend this to a friendBusiness owner and artist
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are other Epson printers that can do better quality photos but if you’re starting out as a business owner, this is a great printer to use.
I would recommend this to a friendet_8550 new user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has a lot of thinking for me as well as formatting. I need to get used to all that.
I would recommend this to a friendBest printer I ever own
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is great! Absolutely in love, I can do so much with it. I converted it to a sublimation printer
I would recommend this to a friend- Cons mentioned:Paper jam
Printer NEVER WORKED!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer and the only thing it allowed me to print was the initial test page. After that it kept giving me paper jam error messages even when there was no paper. Contacted Epson since it’s still under warranty and they are replacing with a refurbished printer, after I send this one back. So I paid almost $600 for a refurbished printer. I feel like the biggest SUCKER!!!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Richie, Epson takes into consideration all feedback to improve the performance and quality of our products. We will forward your feedback to the relevant Epson department, as we are always looking to make future Epson products better. Regards, Dylan – The Epson Team.
Awesome printer!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! Ink last very long. Colors are beautiful.
I would recommend this to a friendEpson ET8550
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this product so much this is my second Epson ET8550 within the past 4 months.
I would recommend this to a friendEpson ET-8550
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase item in store was shipped and arrived on time
I would recommend this to a friend- Pros mentioned:Print quality
Shaq made me buy it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer overall! I watched tons of YouTube videos to get the perfect print! Loving it !
I would recommend this to a friend Defective upon set-up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It saddens me to write this review. Purchased this printer less than 30 days ago and finally set it up on Friday. Didn't realize Best Buy return policy is 15 days and you have to pay $199 for Total Tech to be able to return within 30 or 60. This printer can't even get past alignment issues, always under the two same colors like there is something wrong with the print heads. Nothing changes despite following all Epson's suggestions. Best Buy basically washes their hands of it and Epson will be my next contact. What a shame for an expensive printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Coolatte, we’re sorry to hear you’re having issues with your Epson EcoTank Photo ET-8550. Your product includes a 1-year limited warranty and free lifetime tech support. The Epson Advanced Support Team would be happy to help get your printer set up and resolve any issues. Please call us at 1-800-241-5794 between 7 am - 4 pm (PT), Monday - Friday. Sincerely, Tony – The Epson Team.
- Cons mentioned:Output tray
Epson 8550 malfunctioning within less than a year
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tray doesn’t want to manually open after pressing the output tray button. It struggles and then closes back. It makes a grinding and squeaky noise…
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi BenjaminB, we are sorry to hear you are having issues with your Epson printer. Your EcoTank Photo ET-8550 includes a 1-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Dylan – The Epson Team.
Way overpriced and constantly messes up
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way overpriced and constantly messes up, do yourself the favor and save yourself a headache and do not buy.save your money and get a way better printer for less money
No, I would not recommend this to a friend- Pros mentioned:Print quality
Grainy Images, poor machinery
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was do looking forward to this printer. Unfortunately the quality of the images is horrible, grainy and dull. Premium Paper constantly gets stuck. Yes the ink lasts but that is the only positive.
No, I would not recommend this to a friend
