Customer Ratings & Reviews

It works well, very fast. It is also not too big. It is good for documents not so much for pictures But overall it works well.

This is for the Epson - WorkForce ES-400 II Duplex Desktop Document Scanner This scanner is a step up for me. I’ve had a flatbed scanner for years now and this is a big improvement in several areas. It takes about 1/2 as much desk space as the flatbed. It will scan both sides of documents in color or black-and-white and do it in a hurry – 35 pages/minute. The quality is excellent as well. It can even handle very thin paper or wrinkled paper – you push the “slow” button which reduces the physical stress on the document. One bonus is that it can save a scanned document into a Microsoft Office format (MS Word, Excel or PowerPoint) rather than a PDF. The other is that it will scan business cards (including laminated cards). The only real issue I have is the set-up. There isn’t a lot of detail – just the (now) standard pictographs that sort-of, kind-of show you what needs to be done. UPSIDES: The power cable is reasonably long – I had to coil it up with a zip-tie before plugging it into an outlet strip. DOWNSIDES: (1) The USB cable is fairly short – around 3 feet – I needed 10 feet because the scanner is on the far left of my desk and the computer is under the right side of my desk. (2) I found out – the hard way – that you CANNOT plug the scanner’s USB cable into a USB hub – it must be plugged directly into the computer. (Unless I was doing something wrong – who knows!) (3) It would have been really nice if Epson included a dust cover with their scanners/printers to keep them dust-free but that’s not likely to happen. You’ll have to buy an after-market cover. Recommended. (Note: The stock photo shows the scanner in the operational configuration - it's much smaller when folded for storage.)

Bought this item for home use. Quality of the scan is excellent and the speed is quick. Able to scan directly to PDF format with OCR support to create text searchable documents. When not in use, folds up into a pretty small foot print. Overall, very happy with the purchase

Fast, Easy set up, compact. Great quality for the price.

Easy to set up, easy to use. Scans are good quality with little distortion. Pretty close to what I get with a flatbed scanner and much faster. The double sided scanning is nice too.

Purchased this for my office. Fast Scanner and very impressed. Pretty good footprint size and closes to prevent dust from getting in. It has issues with small documents and things with stickies on them which it wrongfully reads as double feed jams. However, all in all was worth what I paid for it on sale. At full price I would have been disappointed. At about $285 its a decent scanner. My biggest complaint is the software. It requires additional steps you can't bypass and it's too rigid. Most times I have to click the SAVE button 2-5 times to get it to respond. That should be happening with any scanner so the time it saves with it's scanning gets somewhat lost because of the software. I tried everything and it's clearly a software issue and not an operator issue.

I got this during a sale when I needed to last minute scan some documents two-sided. It was so much money to scan in a store, this scanner was more than worth it. I liked that I could scan it quickly on easy pages and reduce the speed to scan it a bit slower on more delicate pages. The program on my computer was great and made it very easy to work with my pages. This was exactly what I needed.

In an age where everything is going virtual, the Epson WorkForce ES-400 II has helped me tremendously! Becoming digital has been stress but not anymore. Set-up was so simple, I had it fully working within 3 minutes. I was able to turn all my old medical records digital, scan in my documents for safekeeping, and even organized my receipts. I even scanned a whole book straight to my Google drive within a minute, I never thought it could be this easy. I found it so impressive that I can scan documents right into Excel and PowerPoint. Everything about this scanner worked perfectly for me! I recommend the Epson - WorkForce ES-400 II.

I have used the Epson Workforce ES-400 II for over a week now. The setup was so easy & fast to connect to my WiFi & laptop. I've been using this for over a week now. I love the capabilities & features it has. I'm able to scan any size document to my laptop fast & easy. I like the reliable paper feeding system. The ultrasonic double feed detection helps prevent me from missing printing pages and also the paper protection helps prevent damage from staples. The scanner helped me get organized fast & easy with receipts, documents for my business. I like I can upload to my Google drive, cloud, dropbox & more. The ability to scan attachment to an email is a great feature I love. I like the quality & resolution of being able to print great pictures. This is absolutely the best machine I've tried. This is a review for the Epson Workforce EES-400 II Duplex Document Scanner that I received FREE of charge to do a beta test & review

Sturdy unit; easy to set up; fast scanning of multiple sheets; good quality scans and a utility that's easy to manage the files. I would recommend to a friend.

Great product Easy setup very fast Great imaging

I scanned my three boxes of documents in a matter of a few hours. My stack old documents scanned perfectly for what i want. Digital records of things i no longer need but want a record of. Super easy to use and very quick. Just absolutely love this machine. For pictures its ok but i dont care to scan too many pictures

Great scanner. Easy to install. Easy to use. Scans quickly and the images are clear. Good price.

We have 13 locations and these scanners work great with old to new computers, easy setup, and the scan software that comes with it gives multiple options from Dropbox to One Drive. Very functional! Hardly ever jams.

If you scan a lot of documents! This is a must. Such a time saver and easy to use!

First off let me say I am so happy with my new Epson Workforce ES-400II.This scanner is amazing. The setup was so easy. I just had to go to the Epson website and find the scanner and boom download link for the software. I am able to scan about 10 pages in about a min. What I like the most is it is able to do double side scans, which one of the things i need the most. I like the programs editable pdfs. That is one of the most convenient things I need in my life. I can tell this will be one of the most used items in my home. I love the scanner. This is a review for the Epson WorkForce ES-400 II Duplex Desktop Document Scanner that I received free of charge to do a beta test and review

Works excellent, easy to understand. Compatible with windows 11

Nice scanner and super easy to set up. Duplex and color. Really fast.

Best Buy always has great sales promotions. I picked up this scanner and it’s a top line performer! Easy to use; price competitive and easy to use. I am glad Best Buy had this item available!

So let’s start with setup. Setup was a breeze. All I had to do was go to a website and download the software which took under five minutes. No complex setup instructions, and super easy to connect to phone through WiFi. The scanning is by far the fastest I’ve seen. It literally took a second to scan and pop up on my computer screen. The clarity and picture in the documents were great. I’m impressed with the two sided scanning function and how quickly documents are scanned. This is a review for the Epson WorkForce ES-400 II Duplex Desktop Document Scanner that I received free of charge to do a beta test and review.