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Customer Ratings & Reviews

Your price for this item is $299.99
The comparable value price is $379.99

Customer reviews

Rating 4.7 out of 5 stars with 450 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the WorkForce ES-400 II Duplex Desktop Document Scanner favorably for its impressive scanning speed and ease of use, praising its compact size and high-quality scans. The duplex functionality is also a frequently cited advantage. However, some users experienced challenges with paper jams, and the lack of wireless connectivity was a point of concern for several customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 450 reviews
  • Cons mentioned:
    Wireless

    Rated 5 out of 5 stars

    WIRED Scanner is Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I failed to read the specs ALL the way - this unit is NOT WIRELESS. But it's an awesome little unit with 100 sheet capacity with a 35ppm scan with ONE PASS is great! I will recommend... Unless you're looking for a wireless unit. Then this is NOT the droid you are looking for..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This workhorse is now my favorite new toy. It works a lot better than my old brother scanner. You can scan multiple pages in seconds. Favorite feature is that it picks up both sides of the page and if the back is blank it doesn't scan. The software is pretty easy to use and navigate as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office scanner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done no issues, set up was super easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner for my needs.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this scanner at my office daily. It is reliable and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Footprint. Total Workhorse.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased last minute as my old scanner decided to just die. Happiest rush purchase ever! While the software could be a bit better for re-ordering pages, everything installed and worked within 20 minutes. Amazing speed. Great image capture. Definitely would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Scanner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product work's great and is very fast. Does not take up a lot of space in your office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value, performance and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use and can directly upload documents into cloud drives. It helped me de-clutter my family's home by converting all hard-copy files into digital ones accessible anywhere! I would recommend this scanner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy with the product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, works well, fast and smooth scanning of even large number of sheets. Love the idea it scans both side at the same time, very useful if some but not all sheets to be scanned are printed on both side.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Epson is the brand I trust

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an IT Consultant and this is the scanner and install for all my clients. Works very well all medical practice management software. Will scan both sides of paper and can also scan insurance or drivers license cards.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, still working and running fine, easy to use, understsnd and run off pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner for small office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner at good price. Software is quick and easy to use. I use the “scan to folder” option very frequently. The software is easy to set and I had to turn off overlapping sheet detection as I tape credit card receipts on top of invoices. The PDF files are very compact and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work Horse for the WorkForce - No Really!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need to scan frequently to keep things organized or are just living a paperless life, the WorkForce is a game-changer. It is easy to set up and easy to configure what will happen with your scans. Full pages of information, receipts, incoming bills, etc., you will be able to find things quickly, and it is compact to fit right on your desk!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WONDERFUL EVERY-TIME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL!!!!! DOES THE JOB FAST AND EFFICIENTLY! THE 2 SIDED SCAN IS JUST AS FAST AND ONE SIDE WHICH IS FABULOUS! I DID THE SET UP MYSELF AND I AM FAIRLY TECHNOLOGY CHALLENGED SO THAT IS SAYING SOMETHING BIG ABOUT THE EASE OF SET AND USE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Scanner, great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, 2nd one I've purchased. The newer software is a little weird for a power user but with a little bit of digging in program files, the "non marketing approved" user interface is locateable and much more efficient to use on a day to day basis; but what installes passes the "mom test". This scanner is a great value for the money, performs adequtely and has a very low jam frequency. Single pass color duplex is also good. Note that this is great for documents and receipts and invoices, it does not scan pictures well and may damage them; but for reducing paper clutter at home or office, hands down, this is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a scanner.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This scanner is an absolute beast. I was able to scan most of my personal papers in a very short amount of time and I had 20 years worth of documentation. Set up was easy and labeling scanned documents was also a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great workhorse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a few of these in my office and they are GREAT! They scan very quickly and work perfectly. My old ones lasted for about 10 years so it will take some time to see how long these last; for now they work flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great scanner with a small foot print

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great scanner.Very easy to set up.The scan quality is also very good.I like that it doesn't take up much room.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several models before purchasing this model. This scanner is easy to use and works well with my MacBook. I was able to create folders and scan my documents into them easily. I also love the compact size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works Great!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great!!! Easy to install been using it now for over a month. Haven't had any jams.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flawless scanning, ease with naming files, compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing scanner. I don't have to tell it to scan on the backside. It's fast! Like by the time you've insert the pages, you're dealing with the labeling of the document that you don't have time to do any other multi tasking. No paperjams at all so far. Only thing, it's not as "crisp" looking as the original. It's clear, but you can tell, if you were to print a copy of the document, it would not be an original. But for my purposes, it's more than fine. Just something I noticed. The compactability of it also is amazing! I could cary it with ease in a tote if need for remote, onsite scanning. It's not bluetooth, but that's also okay. I was looking for a price point on this purchase. Overall, I've always dreaded scanning documents, but now, it's fun! I even taught my six-year old grand daughter to scan (supervised and watching) but it was something she could even do, because even the naming of the file process is easy and - press "NEXT," name file, ENTER. voila!

    I would recommend this to a friend
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