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Customer Ratings & Reviews

Customer reviews

Rating 3.1 out of 5 stars with 19 reviews

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47%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the ease of use and setup of the product. However, a significant number of negative comments focus on the print quality, citing issues such as smudging, banding, and excessive ink consumption. The printer's noise level also received some negative feedback. Overall, while ease of use is praised, concerns regarding print quality and noise are prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-19 of 19 reviews
  • Cons mentioned:
    Noise level, Print quality

    Rated 2 out of 5 stars

    Not so Good!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for a great price(79.99), it was easy to set-up and printed a great photo. The negative's are it used alot of ink, I printed maybe two dozen pages of black and white and one color photo. Somehow after three weeks it told me all four cartridges were empty. It is also very noisy and I had problems getting the paper to feed correctly at times. I returned this unit and purchased a HP All-in-one (c5580) which is a thousand times quieter and very easy to use. However I had to pay more for the printer (149.99), however I'm alot happier.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Print quality

    Rated 2 out of 5 stars

    easy to access bad quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, out of 30 papers 3 came out perfect ,the rest were either smudged,blurry,or off centered.also the paper kept jamming and krinkled up,had to shut off the printer and unjam 12 times,tried 2 to 3 papers still jammed.the problem is the roller inside is too seperated from the other roller and catches onto the other roller witch causes the paper to roll up and jam.aweful printer,great features,easy to set up.i went into best buy bought this with no researching and it cost me another trip back,im returning it for a canon.reviews have canon the best so im gonna stick with the reviews over the money..get what you pay for!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great for personal use!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer it was on sale for 80 when i bought it! I was looking for just a printer but after seeing this 4 in 1 was just as cheap I bought it. I love that I can put in my memory card and print photos right off of there. The controls are easy to work with and I have not had a problem with ink loss or layout so far! It is a bit noisy and a bit bulky but I don't really have a problem with either one. Anyway I'm sure these bad reviews are mostly from people who use their printer heavily, I believe that if you just need a printer to print out a few documents every so often this is an excellent choice! Plus I can get everything I need done straight from my home from printing a document to faxing it and even to scan in old pictures and print out duplicates of it! I would recommend and am extremely pleased with the price and quality! :)

    I would recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not Good For Business Use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for an all in one printer/fax for business use, the Workforce 500 is not for you. Because it's a high quality printer, it uses lots of ink. I went through one black ink catridge in one week using medium quality printing (Text Mode). The next quality grade down is Draft Mode and it prints everything light grey (hard to read and you can not fax this). There is no setting in between these two modes to save on ink. Also, Epson's ink catridges are not refillable and they do not have a recycling program for their ink catridges.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I installed Windows 7 on my computer my Mustek Bearpaw scanner would no longer work. Mustek would not provide update drivers (never buy from them again). I almost replaced this with a Canon lide scanner till I saw the Espson for $59.99. How can you go wrong at that price? I now also had a printer, fax, card reader... to boot. I am always worried about the cartridge replacement cost but I primarily needed a scanner and won't do much printing. I have had an Epson photo quality printer before and the results were superb. I printed a photo on this one on plain paper and the result was great. The software is great and it scans quickly. Printing is also fast. I still have to try the fax function, which would rarely be used but you never know. A phone plugs into the other jack on it. For me incredible value for an all in one.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level, Print quality

    Rated 1 out of 5 stars

    Don't buy this one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a plug and print computer, stay away from this one. From the first print job, I was unable to print webpages - print would cut off and only one page would print. I went to the EPSON site and found I had to download software to correct the problem. No surprise the software did nothing. I spent hours trying to get a single web page to print and after a fruitless e-mail to EPSON tech. support, we decided to return the printer. I'm using my old faithful Lexmark until I find a more functional printer. By the way, it's really noisy too.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    Disappointing All-in-One

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed because I have 3 other Epson printers which I use and love! But Epson missed the mark with this Workforce 500. (1) When choosing Epson Scan from desktop shortcut it causes problems with my desktop display. (2) The print quality is poor -- with smudges, and horizontal banding within the first 10 pages printed. (3) The scanning speed from the autodoc feeder is very, very slow. (4) Dislike Epson's new feature where the printer stops mid-page if it detects the ink level in one cartridge is too low.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    Had to take it back

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this product after only one month. While trying to copy, the paper feeder constanlty jammed. The paper feed for the printer is on the side and the paper has to stand up. It eventually folds over and curls. Every page printed crooked. In addition you will need more room than the dimensions state since the paper feed is on one side and the print outs come out the other side so you will need additional room on each for this.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    DO NOT BUY THE WORKFORCE 500/600

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy unless you are prepared to spend $$$$ on ink cartridges. Paper misfeeds, wireless opttion on the 600 only works if you plan to use one computer to print wirelessly. DONT BUY AN EPSON. Do your homework on other printers. We bought this printer for $170.00 and I have spent $600 on printer cartridges...my mistake. I wont buy another epson.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Print quality

    Rated 1 out of 5 stars

    I'll Never Buy an Epson Again UNLESS they UPGRADE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right.. but not if you consider the tanks of high priced ink it drinks... goes through ink like crazy - it is ridiculus... Can't even get one printing project done without it blinking at me that the ink is running low. AND it won't let you drain the ink, it just quits working til you put in a new ink cartridge, even thought there may be a couple papers worth of ink left in it. ALSO the paper often feeds crooked. I use my computer for making invitations and cards and photos and it will grab the paper abruptly and it comes out all crooked on the paper. NOT GOOD. Also I can send a FAX but the machine does not want to receive a FAX . A big problem there too. Go with a Canon or HP. I will NEVER buy an Epson again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Far more features than expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have five inkjet printers of another brand, and was reluctant to switch. But after reading the specs and comparing the WorkForce 500 to many others, I was convinced. I got two surprises: (1) After deciding to buy it, I discovered that it was on sale that day; and (2) What really surprised me was the fact that this printer does far more than is described in the specs. It will be a great experience as I continue discovering its capabilities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Alright Machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this because I really needed a fax machine and the other features was just an extra bonus. I used all the features except the fax machine for at least a few months and everything was fine until I decided to use the fax and that's when I encountered my first problem. The fax machine did not work at all. After trying everything I could think of, I decided to call Epson. After talking to everyone from customer service to the supervisor, they offered to replace the machine, but I would have to go through to much to get it fixed so I just left it the way it was. I will never buy an Epson anything ever again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Business use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My father bought this product for his business, and I have used it quite a bit, as well as he. It's very easy to use, the Epson software is SUPER easy to set up, and the print quality is surprisingly great (it even does photos really well with photo paper). Definite good buy. Plus, when I run out of one color, I only have to replace that single color because of the colors being separate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EXCELLENT PERFORMANCE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation is easy and fast. Friendly and easy to use and maintain. Excellent displays and easy to find controls. Anybody in the family can use It. The price-value relation is the best in the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best printer ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best one ever nevered had a problem.It is easy to install and it prints veary fast. I dont have to stick my memory card and then print the picters. I can jest stick my memory card in my printer and print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased with this in 4 in 1. The colors are clear and crisp, as is the black for documents. It interacts with other programs that I use. The ink is lasting, I have had to print and reprint color coded seating charts all week and alot of pictures, too, and the ink level is doing well. That was a big concern of mine. It functions quickly, I do not have the faster USB, but, the 1.0 is good. I am happy that I chose this unit, so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang for the buck!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has great quality. It is perfect for all your necessary home projects. And for those stay at home moms that print a lot of things for PTA or your children, this is the prefect printer. I have had this printer for about 6 months and I am still using my sample cartridges. All I can say is Great Printer for a Great Price!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy for photos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for home office work. I am an experienced photographer (since 1976). I had hoped this product would do well for the in-frequent FAX and family photo output. I am very dissapointed. Photos have vertical lines, "tractor marks" on the prints from the wheels that pull the paper through the printer, and it is very noisy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BUY THIS PRINTER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After making a big mistake a buying a kodak printer go with t he epson its soo much better,faster, good pictures can beat the price.

    I would recommend this to a friend
  • Customer reviews from epson.com

    User rating, 3.5 out of 5 stars with 76 reviews on epson.com.

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