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Customer reviews

Rating 4.3 out of 5 stars with 1093 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers express satisfaction with the WorkForce Pro WF-7840 printer's print quality, ease of use, and overall performance. Many appreciate the convenience of the dual paper trays and the quick setup process. However, some customers have noted the printer's considerable size and occasional connectivity issues. A few have also mentioned its weight as a minor drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,093 reviews
  • Rated 5 out of 5 stars

    This printer does even more than I imagined

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a pinter to replace an older model Epson. Since I was happy with the brand, I went online and using the price point of the previous model I found this one. When I got to Best Buy to pick it up I was startled when I saw the size of the box. I said there must be a mistake, but was told this was the one that I paid for. When I got home and plugged it in, I was amazed at all the additional functionality that was available. It does so much more than my previous desktop printer; three paper sources, multiple sizes, fax, scan, and does it all much faster. The wifi setup only took seconds and the new program installed almost as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer is Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer great price works Super well. I will be back for more devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big but powerful

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable printer, big but power printer. Use my printer daily with no issues knock on wood. Love not having to pay HP anymore for monthly print services. This printer was the way to go. Get one you won’t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Nothing better in this price range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic printer that does a ton for the price. You’d be hard pressed to find better in this price range. However, keep in mind that you’ll need a pretty deep space for this to fully extend outward.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    To be continued, Epson - WorkForce Pro WF-7840

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased to use for small office. Previously owned the Epson - WorkForce Pro WF-4720 Wireless All-In-One, but decided to go with this one because of the wide format, newer version and my previous printer had numerous problems with the feeder when would scan documents, ( I replaced it twice , same problem). So far so good, love the auto eject tray when It prints. ink is less costly, simple to use and set up. One thing i need to keep an eye on is that is has told me I'm out of paper when there is. or id of given it 5 stars. I will update review at a later time.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    user friendly; easy to print 11 x 17

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use; user friendly; wireless function: I have a MacBook Pro lap top - the printer instantly worked with this Mac; print speed seems very good; color quality is very good; easy to print on 11 X 17 paper.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Pleased with this printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Silent scanning, high quality print, multi-sheet bypass tray, dual cassettes, and long-lasting ink are some of the features that make me very happy with this purchase. The touch screen controls are quite workable without too much guessing. I was quite surprised that the initial cartridges in the box were capacious enough to charge the printer and print several full-page photos and 130 Christmas letters double-sided full of text and a couple of graphics. I would be glad to find less expensive ink refills, but overall this printer is very satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best so far

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been the best printer I have used so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything it says and is easy to use. The only issues I've had so far are 1) the printer heads went out of alignment kind of out of the blue, but that was relatively easy to fix, and it hasn't happened a 2nd time, and 2) it tends to spit out 2 sheets of paper from the bin and tell me I have a paper jam when there isn't one every other time I print. That is pretty annoying, and wish I understood why it does that. Having the extra bin for larger prints is a huge plus for me. Would 5*s if not for the paper jam thing

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Excellent printer at an excellent price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great business and personal printer. Great text as well as photos. It holds a load of paper and has 3 feeders, 2 draws and a rear feed. The best part is the great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Size

    Rated 1 out of 5 stars

    Ink Drinker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a little larger than some of the other Epson printers I have had, but it looks very nice and is super easy to use and set up. If I could give negative stars, I would. My issue is the ink. I purchased a new machine from Best Buy in December 2020 and since then Epson has already sent me another printer because the printer keeps drinking the ink. According to Epson the printer should print about 1000 pages in black but I have only been getting 350 pages. Epson only says that they can send me a new printer and not an upgrade. I am more than willing to pay for an upgrade but they won’t approve it. Don’t buy this machine unless you have deep pockets for the ink. I have purchases Epson ink 7 times since December. At 75.00 each purchase I could have just bought a new printer. Best Buy told me to call Epson so I could bring it back to them for a refund. I purchased the geek squad plan only to find out you have to pay for them to come out. That part really sucks since I am 45 min away.

    No, I would not recommend this to a friend
    • Brand response from Epson
      Posted .

      Hi Debra, we're sorry to hear about your experience and thank you for taking the time to write this review on the Epson WF-7840. Your feedback is important to us, and we'll forward this information to the relevant department to help improve our future products. Your WorkForce printer includes free lifetime tech support, and we can help optimize your print settings for more efficient ink consumption. For further assistance, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you. Regards, Kevin - The Epson Team. Epson

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office manager

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process went perfectly. The product arrived in excellent condition and works great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    BETTER THAN HP!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left HP printer for this brand Epson and let me say i really regret not dong it sooner! I was enrolled on the HP instant ink for my business and for my house and let me say i was really not saving like I thought i was going to, when i started to do numbers it was not as much saving. With Epson HUGE difference! Epson does not offer anything like HP does but they dont need to since their ink does last longer the HP and when you print it really looks better that HP prints! Give this printer a chance you wont go wrong at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the machine's ability to do all in one. I only wish tray 2 would allow legal size.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer at a great price. Typically buy Brother but this is just as good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer EVER!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Firmware updates are simple. Ink cost is a little high, but quality printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    i like the printer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I got the paper loading figured out. It works great! I like the bright color pages that print and the black ink works great too. Easy of use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Perfect all in one printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best printer ever. It’s an all in one and I love it. The colors are perfect. It can print on paper as large as 11x17 and it is hard to find a printer that does that. Easy to set up and start using.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 3 out of 5 stars

    Good printer.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, happy with the ability to print 11 by 17. Quiet when printing. Easy to connect to wifi. 1 gripe about the rear paper tray. It grabs the paper and pulls 1 side of the paper but no the other whoch causes it to jam. The 2 other trays work great.

    I would recommend this to a friend
  • Pros mentioned:
    Paper tray, Print quality

    Rated 5 out of 5 stars

    Very good printer for home or small office.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second paper tray is nice, as you don't have to refill as often. Also, like having actual buttons for the fax, not having to use a touch screen. The print quality is very good as well. No complaints.

    I would recommend this to a friend